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Success Student Ambassadors

Holyoke Community College
Holyoke, MA, MA

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Administrative Jobs
Student Affairs
Employment Type
Full Time
Institution Type
Community College

Job Details

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Success Ambassadors will provide peer-to-peer mentorship to a cohort of 20 Success Scholars. They will assist the professional Success Coaches with program/workshop facilitation, planning of events, social functions; and will serve as an ambassador for an assigned office at HCC. Success Ambassadors are required to attend Ambassador orientation.

The Student Ambassador and Mentorship Program (SAMP) is an equity-driven initiative that provides HCC students an opportunity to serve and represent Holyoke Community College in various capacities. SAMPs core values are Leadership, Professional Development, and Community. SAMP aims to provide on-going leadership and professional development training to prepare and support participants in their role. To foster a sense of belonging amongst the cohort, participants are provided peer-to-peer mentorship and opportunities to build community.

Provide peer-to-peer mentorship to a caseload of up to 20 Success Scholars

Meet with a Success Coach weekly to review caseload of students

Document interactions with mentees in a timely manner

Promote student success

Serve as positive role model

Support recruitment events

Lead community service projects and events for SAMP Scholars

Assist current and incoming students with campus technology (i.e Handshake, Navigate, Banner, etc.)

Serve as a greeter during the first week of classes in the fall and spring semesters.

Attend Accepted Student Days during the summer

Serve as interns across campus during the summer term

Make appropriate referrals

Provide campus tours to prospective students and other community members

Represent the college at various events

*Assist campus departments with office duties and events

Attend monthly SAMP support meetings, workshops, and required trainings

Meet with mentees on a regular basis

Respond to mentee communication in a timely manner

Other duties as assigned.

*Department specific duties are left to the discretion of each department manager; Department managers will be responsible for providing on-boarding orientation to address specific department needs.

REQUIRED:Eligibility for all SAMP participants:

Minimum cumulative GPA: 3.0

Enrolled in a minimum of six credits

Earned a minimum of six credits

Cis-gendered men not eligible

APPLICATION INSTRUCTIONS: Cover letter and resume NOT needed. Please include in your application the following:

1.) Why do you want to be a Success Ambassador?
2.) Please list all of the activities, clubs, leadership positions, internships, externships, other paid employment, etc. that you intend to participate in for the 2023-2024 Academic year.

Part-Time, Non-Benefited Position

Hourly Rate: $15.00
Hours: 15 hours/week
Funding: State Appropriation

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.


Working at Holyoke Community College

Since its founding in 1946, Holyoke Community College has focused on inspiring futures through education and training, access, and engagement. The goal is simple-exceptional preparation for personal and professional success through education for all learners.

HCC's highly-qualified, committed faculty and staff engage learners through innovative, relevant instruction and comprehensive student support services, ensuring that our students are well prepared for their next step in life-whether to transfer to a four-year institution, to advance in a career, to build skills, or simply to enhance their quality of life.

HCC faculty and staff support students in discovering their academic abilities and career aptitudes for the future they choose. We think they'll find that HCC provides the best start for attaining their goals, for one of the best dollar values in education today.


Located in Western Massachusetts' scenic Pioneer Valley, HCC draws students from more than 70 cities and towns throughout the region and from beyond. As a gateway to quality, accessible education and career advancement, more than 100,000 students have come through the doors seeking to realize their dreams and aspirations. HCC boasts the largest enrollment and awards the highest number of associate degrees and certificates among Western Massachusetts community colleges. At the college's 65th commencement in May 2012,a total of 1,000 students received approximately 1,026 associate degrees and certificates. Graduates ranged in age from 18-80, and came from 70 Massachusetts towns, as well as Connecticut, New Hampshire, Vermont, and from as far away as Florida, Michigan, Missouri and South Carolina. Our international grads included citizens of Israel, Malawi, Peru and South Korea.


HCC offers more than 100 associate degree and certificate options, as well as adult basic education/GED programs, education and training for business and industry, and noncredit community service personal and professional enrichment courses. To accommodate students' busy lives, HCC offers day, twilight, evening, weekend, and online classes. Academic programs, in a variety of disciplines, are designed for immediate career entry or for transfer to four-year institutions. Plus, for those seeking additional intellectual challenge in their coursework, HCC is known for its exceptional learning communities (team-taught interdisciplinary courses organized around a common theme) and its Commonwealth Honors program, among other programs and services.


HCC has the highest transfer rate of any community college statewide, holding articulation agreements with more than 27 colleges and universities. Many students attend HCC with the intention of transferring to a four-year college or university. And many do so after graduating-often with generous and even full scholarships-to public and private four-year colleges and universities across the country. Locally, HCC is the largest feeder institution for Westfield State College and UMASS Amherst.

Immediate career entry

HCC offers short-term certificates and training for students whose goal is immediate career entry. HCC's Career Center provides additional assistance in helping students obtain employment in the region's many workplaces.

A vibrant community resource

Throughout the year, HCC is home to numerous recreational and cultural activities and events that are open to the community. View an art exhibit at the Taber Art Gallery, catch a live performance at the Leslie Phillips Theater, enjoy the college's annual Jazz Festival, or come watch one of HCC's competitive varsity athletic games. HCC has the largest disc golf course in Western Massachusetts, and it's free and open to the public.

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