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Student Success Advisor (Student Services Program Coordinator)

Job Details

Search #: 497970
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


Advises students about academic programs, plans of study, and/or policies as well as co-curricular opportunities and extracurricular engagement. Serves as an on-site resource person to faculty, staff, and students. Counsels and advises students on academic, career, personal goals, and post-graduation pathways. Contributes to planning and execution of summer bridge program components. Assists with student success programming, which includes advising, academic success, cultural and social enrichment, and career preparation activities for the Center for Access and Postsecondary Success (CAPS) to serve first-generation, low-income, and other students traditionally underrepresented in higher education.


  • Advises students in personalized curriculum decisions including the appropriate choice of courses, career goals, scheduling of courses, selection or change of major or minor, waiver of requirements/deadlines, and related matters.
  • Creates plans of study to support students in their educational needs, career goals, and professional development. Monitors students’ academic progress in cooperation with other University offices. Make recommendations for academic course offerings and enrichment programming based on students’ needs.
  • Audits student records to determine progress toward meeting academic requirements and to assess eligibility to graduate.
  • Reviews and makes recommendations regarding academic warning, probation, dismissal, and satisfactory academic progress standing.
  • Coordinates summer program scheduling, including course placement, orientation, registration, and opening and closing day logistics. Supports student orientation activities such as group advising/counseling and other workshops to acclimate students to the University.
  • Provides personal and other non-academic counseling, makes referrals to appropriate University offices for specialized attention as required, and connects students to campus resources to promote their transition, success, persistence, and timely graduation.
  • Provides post-graduation preparation support through facilitating and coordinating workshops, group activities, and one-on-one sessions through CAPS and/or campus partnerships.
  • Creates, maintains, and appropriately updates files, records, and student documentation and assists in compiling reports. Makes reports on student performance, engagement, and progress toward graduation. Contributes to program assessments and evaluations. Administers assessment tools used in academic, career, and personal counseling and interprets data.
  • Serves as an instructor for the First Year Experience (FYE) course.
  • Performs related work as required.


  • Bachelor’s degree, preferably in higher education, counseling, social sciences, or a related field, and three years of related professional experience, two of which must be at the higher educational level.
  • Experience working with first-generation, low-income students from diverse educational and cultural backgrounds.
  • Experience coordinating activities and events.
  • Experience with delivery of group presentations and/or teaching experience.
  • Excellent communication and interpersonal, writing, and administrative skills.
  • Experience in data management, analysis, and reporting.
  • Ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information.

  • Master’s degree.
  • Three or more years of related experience in higher education.
  • Bilingual (English/Spanish).

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). The starting salary for this position will be $56,102.


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #497970 to upload a resume, cover letter, and contact information for three (3) professional references. Review of applications will begin on November 13, 2023, and continue until the position is filled.

All employees are subject to adherence to the State Code of Ethics which may be found at

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.

Advertised: Oct 23 2023 Eastern Daylight Time
Applications close:


Working at UCONN

The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

Company info
9 Walters Avenue

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