Reporting the Sr. Director of Student Life & Wellness, this position is responsible for the management of key components of University Student Life & Events (SLE). This includes oversight for the creation of specific experiences for students dependent on where they are in their student lifecycle. Carrying out new student orientations and commencements at various locations multiple times a year is a key component of this position. The ADSE will identify and recruit key departmental staff to assist in implementing various student experience initiatives. This position requires developing collaborative, working relationships with intradepartmental Pod staff, campus and academic leadership, and other student facing departments to holistically support students’ cocurricular experience. Pod ADs are expected to serve as a “key contact” for one or more campuses at The Chicago School. This position will require out-of-state travel, up to 20%, as needed.
About the Department:
The Student Support Services department operates in three distinct areas or “Pods”: Advising, Operations, and Student Life & Wellness. Each Pod is managed by a senior director and houses numerous student support divisions that service all students at The Chicago School. We aim to create a thorough support network for students and to enhance their classroom education through cocurricular experiences. All staff in the department administer a high-level of customer service to ensure student persistence and success. Student Support Services team members work collaboratively within the office and with many other campus-wide constituent groups. Team members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations’ need for access to services, which will include occasional evenings and weekends.
- Collaborative oversight over all SLE initiatives including, but not limited to new student orientation, commencement, student groups/associations, and campus events.
- Give direction to campus-based Student Support staff on carrying out local events and SE initiatives.
- Plan, manage and direct all orientation week activities and create all orientation components, including scheduling, collaborating with academic departments on presentations, coordinating check-in, leading student and staff volunteers.
- Plan, manage and direct all commencement activities, including recruiting volunteer teams, communicating with students and faculty, working with venues and vendors, and ordering regalia.
- Responsible for planning, developing and implementing a comprehensive university wide student activities program which may include social events, colloquia, trainings, speakers, and advising student programming groups on the same.
- Personally oversee or delegate oversight of CSSA and other student groups.
- Assists students with programming, budgeting, planning, scheduling, implementation and evaluation of events/programs.
- Update existing SE policies/handbooks while proposing new policies to ensure consistency and equity for all students and operational efficiency for the university.
- Oversight of various budgets and reimbursements processes.
- Coordinates campus SLE programs and activities, including making arrangements for food delivery, facility use, security, and special equipment; event set up and clean up; parking arrangements; technical requirements; staffing, and other services.
- Develop regular communication and marketing strategies for all students concerning upcoming SLE events.
- Recruit student leaders to serve in various student organizations.
- Maintain student events calendar on university’s website.
- Provide leadership and guidance for entire department’s social media presence and communication.
- Partner with various department staff in providing specialized events/initiatives (e.g. Wellness Pod offering health and wellness programming, Career Services offering workshops, etc.).
- Assist supervisor in crafting a specialized first-year experience for undergraduate students.
- Track and utilize data related to the student attendance/participate in SE initiatives.
- Partner with Admissions to engage incoming students in targeted experiences to mitigate melt.
- Support a robust student experience pathways for all students and craft specific experiences for those students studying in online, remote, and executive formats.
- Exemplify and model teamwork within the Student Experience Pod, Student Support Services department, and between cross-functional departments (Alumni Relations, Development Office, Admissions, etc.).
- Contribute to positive team environment.
- Maintain consistent presence at a physical campus and serve as a campus key-contact for the Student Support department.
- Adhere to university compliance, DOE regulations, SOPs, and TCSPP catalog/handbook to students as well as direct students to appropriate forms and policies based on need.
- Participate in university initiatives as directed.
- All other duties as assigned.
Essential Knowledge, Skills, and Abilities:
- Displays professionalism in all interactions.
- Experience with building or managing co-curricular learning programming.
- Ability to articulate the importance of co-curricular learning as an important component of holistic education.
- Excellent writing, interpersonal, and PC skills (Word, Excel, Power Point).
- Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position/title.
- Experience/Comfort with utilizing technology in an educational setting preferred.
- Strong written and verbal communication skills.
- Up to 20% travel out-of-state.
Compensation & Benefits
- 3-5 years of progressive experience with student activities, student engagement or similar experience.
- Bachelor’s degree required, master’s preferred.
- Experience within student-facing positions and/or Higher Education.
- Ability and willingness to work evenings and weekends as required by supervisor and student need.
- Ability to lift 25 pounds.
This opportunity is budgeted at $60,000-65,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.