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Business Launch Specialist

The University of North Carolina at Charlotte
PORTAL (Main Campus) / Off Campus Locations

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Job Details

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Business Launch Specialist

Position Designation:

EHRA Non-Faculty

Employment Type:

Time Limited - Full-time

Months per Year:


Work Schedule:

8:00 – 5:00 pm; Monday – Friday with frequent evening and occasional weekend hours

Hours per week:


FLSA Status:



Academic Affairs


College of Business (Col)

Work Location:

PORTAL (Main Campus) / Off Campus Locations

Primary Purpose of Department:

SBTDC’s mission is to support economic development in the State of North Carolina by providing assistance in the start-up, successful operation and expansion of small businesses and by facilitating technology development and transfer within the state’s small business community.

Primary Purpose of Position:

This position is a business counselor, focused on providing advice and consultation to pre-venture entrepreneurs in an 8 county region. The individual provides business advice and counsel to clients as part of a statewide team that focuses on analyzing and interpreting their idea, determining needs, and applying expertise and knowledge to transition from the idea stage to business launch.

The individual independently plans and executes marketing activities to recruit clients. Individual independently manages a client portfolio that ensures a minimum of 75 business starts annually. The individual collaborates with other resources necessary to resolve issues and ensure the success of the client. Counseling activity includes defining the scope of the work, defining goals, as well as the tasks and timelines to support the scope/goals. Counseling activity would also include on-going monitoring of progress to ensure accountability, making adjustments in recommendations, as unique situations arise.

The individual develops and maintains relationships with entrepreneurial partners in the assigned region, with the intent to identify entrepreneurial clients and then to assist in a successful startup. Ability to travel required. Ability to work in evenings and weekends required.

Summary of Position Responsibilities:

  • Provides general business advice and counsel to clients in the SBTDC portfolio with an emphasis on nascent entrepreneurs.
  • Acts as the Lead Counselor (i.e., case manager) and maintains a client portfolio consistent with the Regional Service Center’s annual work plan, the statewide specialized startup program’s work plan, and SBTDC strategic plan. As the Lead Counselor, this position is responsible for active management of each case in his/her portfolio. This includes autonomous decision-making based on an analysis of each client’s current operating and financial situation and appropriate team counseling with other general or specialty counselors. Case analysis may require financial analysis, comparative market research and/or use of other analytical tools at the counselor’s discretion. Maintain confidential, complete client records that are maintained in a timely manner. Metrics: Business starts, client economic impacts, segmentation targets, case activity targets, customer satisfaction.
  • Plans, markets, and delivers seminars and conferences for entrepreneurs with an emphasis on cohort-based curriculum to pre-venture entrepreneurs. Assists in the design and delivery of other training programs sponsored by the SBTDC. Metrics: Training event and attendee targets, training evaluation ratings.
  • Develops and maintains relationships with entrepreneurial activities in assigned region. Examples include university Centers for Entrepreneurship, incubators, accelerators, collaborative working spaces, and pitch competitions. From this networking, identify and recruit clients and manage conversion to “in business” within a short time-frame. (30-45 days). In addition, engage with and maintain strong relationships with SBTDC Regional Center staff and SBTDC Tech Team to effect successful business start ups in an 8 county region.

Minimum Education/Experience:

Master’s degree and 1-2 years experience; Bachelors degree and 2-4 years experience; or a combination of education and experience.

Preferred Education, Knowledge, Skills and Experience:

Entrepreneurship ecosystem and/or startup experience preferred. Graduation from a four year college or university and at least three years of program associate experience; or an equivalent combination of training and experience.

Special Notes to Applicants:

Posting Open Date:


Posting Close Date:


Open Until Filled:


Proposed Hire Date:


If time-limited please indicate appointment end date:



About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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