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Director of Advising

The University of North Carolina at Charlotte
CHHS 101

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Director of Advising

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:


Work Schedule:

8 hours/day, Monday – Friday;
generally 8 am – 5 pm with several Saturdays throughout the year for student recruitment and/or orientation activities.

Hours per week:


FLSA Status:



Academic Affairs


College of Health & Human Svc (Col)

Work Location:

CHHS 101

Primary Purpose of Department:

The College of Health and Human Services provides the highest quality educational experiences, engages in relevant research from bench to bedside, and acts as a primary partner in addressing community health and human services needs. The CHHS Advising Center serves pre-majors and minor undergraduate students within the college’s academic programs, students in transition, and to prospective high school and transfer students in CHHS. The Center also provides orientation to new students, support to first-generation college students and transfer students, and intrusive advising initiatives for at-risk students.

Primary Purpose of Position:

The CHHS Director of Advising holds a full-time, 12 month EHRA Staff appointment, providing administrative oversight for academic services within the CHHS Advising Center as well as advising services. The position reports to the Associate Dean for Academic Affairs. The primary objectives of this position are to: 1. Provide leadership in student academic services (academic advising, student recruitment and retention, progression, and graduation) to CHHS pre-majors and health systems management majors served by the CHHS Advising Center; and 2. Provide direct academic advising to the student groups listed above.

Summary of Position Responsibilities:

The CHHS Director of Advising responsibilities include oversight for onboarding and training the academic advising staff and student workers in the CHHS Advising Center, managing the CHHS Advising Center operations, providing direct academic advising using best advising practices toward student success, retention, and graduation. The Director will be responsible for the organization and implementation of the Advising Center’s engagement with student recruitment, new student orientation and special initiatives such as the 49er Rebound Program and the transfer student advising program, and student assessment. The Director is expected to actively collaborate with campus partners in recruitment, retention and student success initiatives and serves as a resource for faculty, staff, and students in CHHS, by using a developmental model, to develop the knowledge and skills and personal accountability needed for students to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines.

Minimum Education/Experience:

This position requires a minimum of a master’s degree preferably in student affairs/ higher education or related health and human services field with 5 – 7 years of demonstrated success in academic advising. The position requires exemplary interpersonal abilities to work collaboratively and collegiality with a large number of administrators, staff, faculty, students and external audiences. Demonstrated ability to effectively lead and manage staff and resources. Excellent oral and written skills are required. Ability to develop new techniques, approaches, and methods and to create innovative solutions. Technical skills are required in the use of technology for data management, analysis and reporting responsibilities – use of Banner (native Banner to access full student records), utilization of excel to import/export data and conduct data management, use of Degree Works, and general Microsoft Office software. Candidate must display a professional demeanor and positive attitude. Occasional Saturday work will be necessary.

Preferred Education, Knowledge, Skills and Experience:

Other preferred knowledge includes experiences working within the UNC system or other higher education universities/colleges, teaching experience, Degree Works, and prior management/leadership experience.

Necessary Certifications/Licenses:

None required

Preferred Certifications/Licenses:


Special Notes to Applicants:

Posting Open Date:


Open Until Filled:


Proposed Hire Date:



About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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