Job Title: Regional Chapter Engagement Officer
FLSA Status: Non- Exempt
Department: Alumni Relations
Title of Manager/Supervisor: Director of Alumni Relations
Number of Employees Reporting to this Position: 0
Range: $20.50- $25.64 salary based on experience
Position Summary: This role is responsible for cultivating and working with regional chapter and non-chapter alumni volunteers to plan events that build engagement and meaningful relationships amongst Clarkson graduates. The Regional Chapter Engagement Officer will develop, enhance and ensure the existence of effective and innovative programs (both in person and virtual) and communications to maintain the connection between alumni and the University and enhance their future as alumni participants, volunteers and donors.
General Purpose: To engage all Clarkson alumni in meaningful programs (both in person and virtual) that create pride, affinity, and financial support to Clarkson.
Regional Chapter Development
- Recruit and train chapter volunteers (there are approximately 30 chapters located throughout the United States).
- Set event schedules and coordinate event planning for approximately 120 regional events per year.
- Analyze chapter constituency reports; prepare and distribute results annually to volunteers.
- Develop strategies for regional alumni events in non-chapter area, maintaining one to two events annually.
- Review development data in correlation with geographic regions to target alumni programming.
- Travel to provide event support and serve as staff host for various Alumni Association and University sponsored events off-campus when necessary.
- Serve as staff liaison for the Alumni Leadership Board Regional Chapter Committee and conduct monthly/quarterly conference calls.
Electronic Communications & Marketing
- Create and implement marketing campaigns annually to drive up registered alumni community members and continuously work to improve the percentage of accurate contact for alumni.
- Build requested emails & newsletters for various affinity groups and campus constituents.
- Design and activate online forms for the purpose of registering for events (on and off campus), collecting information, collecting payment and donations for multiple departments, organizations and student groups.
- Work with Clarkson staff members and alumni volunteers and train them in specific online community tools and/or provide tech support for various web/design programs as needed.
- Write and prepare promotional and training materials, handbooks, brochures and mailings, as well as articles used to spotlight alumni (and the association) in the e-newsletter.
- Coordinates our CU Live! Webinar program, which includes planning and marketing approximately six virtual workshops on skill development to alumni.
- Recruit volunteers to assist with Development, Admissions, & Career Service objectives.
- Develop training programs and marketing materials to attract alumni volunteers.
- Generate student interest in programs that require alumni volunteers.
- Build a volunteer network to increase alumni engagement critical to identifying and fostering a strong pipeline of involvement and creating opportunities for alumni to connect.
- Monitor and evaluate volunteer activity and recommends alumni for increased involvement.
Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.
DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified
- Must have experience using CRM platforms.
- At least basic knowledge of HTML coding is preferred.
- Proficient in Microsoft Office Suite of products.
- Excellent written and verbal communication skills required.
- Strong interpersonal and organizational proficiency.
- Demonstrated ability to work effectively in a team-based environment with diverse groups of volunteers on and off campus.
- Must be willing to travel to and provide support for other University and Association regional events such as Commencement, COGO, and Reunion Weekend.
- Perform other related duties incidental to the work described.
- Ability to travel alone and with colleagues.
Minimal Qualifications: Associate’s Degree
Minimal Qualifications: Experience in the areas of institutional advancement, event planning, volunteer management or related fields such as marketing, management or communications.
Preferred Qualifications: 3 to 5 years of event planning and volunteer management.
Preference will be given to Clarkson University alumni
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.
All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).