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Director of Student Engagement

Chatham University
Chatham University, Woodland Road, Pittsburgh, PA, USA

Job Details

Director of Student Engagement

Chatham University has an exciting opportunity in Student Affairs. We are seeking a Director of Student Engagement. This is a 12-month live-on position responsible for providing creative vision and leadership for the Office of Student Engagement, including building a dynamic and highly engaging calendar of events, student leadership and development programs, university-wide campus traditions, community service programs, late night/weekend programming.

The Director provides leadership of holistic support and development of student clubs and organizations, transfer and commuter students, and special populations and oversees the management of the Carriage House Student Center.

The ideal candidate for this position will be a high-energy, positive role model committed to building diverse programs and initiatives that encourage and promote student learning, success, and retention in a student-centered environment. Flexibility, empathy, creativity and an unwavering commitment to anti-racism, diversity, equity, and inclusion are critical for this role.

This position serves in the on-call duty rotation and involves high student contact, which includes work outside of traditional business hours, including evenings and weekends, at certain times throughout the academic year.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Learn more at:

Duties and Responsibilities:

  • Participate as a committed team member of the Division of Student Affairs in university and division committee work, projects, and overall community development.
  • Departmental Leadership, Training, & Staff Supervision
    • Develop a shared mission, purpose, and key goals for the Office of Student Engagement in alignment with Student Affairs priorities and objectives, and ensure integration into daily practices, policies, internal and external platforms.
    • Provide overall management and leadership for the Carriage House Student Center, which includes overseeing the day-to-day operations (i.e., staffing, event setup, facility upkeep, etc.), while also engaging in long-range planning for the facility.
    • Supervise the Coordinator of Student Engagement and Belonging, multiple graduate and undergraduate student staff, a Success Coach Graduate Assistant, and Orientation Leaders. Provide guidance, training, mentorship, encouragement, and support.
    • Maintain knowledge of university resources to help students navigate barriers.
  • Student Programming, Partnership, & Collaboration
    • Oversee the planning, implementation, and marketing of a dynamic, innovative, and comprehensive calendar of student activities, including late-night programs, campus traditions, and other events to foster community and promote student engagement.
    • Integrate an inclusive excellence framework within the Office of Student Engagement programs and initiatives.
    • Partner with the Department of Marketing and Communications to widely promote department and student club/organization events and other initiatives across all campus locations.
    • In collaboration with the Assistant Dean of Students for Student Success and Engagement, co-lead the University calendar-wide meetings to influence campus partnerships, support, and transformative student experiences.
    • Work in partnership with the Associate Director of Student Engagement, and other campus partners to plan, promote, and execute campus wide annual events and traditions across Chatham's three locations.
    • Plan and execute Family & Friends programming and coordinate with Marketing & Communication on regular Family & Friends communications.
    • Coordinate regular engagement opportunities for transfer and commuter students and serve as a member on the Transfer Student Experience Committee to contribute to efforts to enhance integration and engagement of these groups.
    • Serve on the Orientation Strategic Leadership team to assist in ensuring that all goals and objectives are met.
    • Assist with the implementation of departmental, division, and University programs, committees, and initiatives, as needed (i.e., convocation, move-in day, commencement, etc.)
  • Student Leadership Development, Advisement, & Belonging
    • Facilitate student leadership development opportunities, including programs, trainings, recruitment, resources, and other initiatives to increase student sense of belonging.
    • Collaborate with campus partners, i.e., Office of Diversity, Equity, and Inclusion, Athletics, Career Development, Residence Life, etc. to implement a university-wide comprehensive model/framework for student leadership development.
    • Enhance student club/organization support, advisement, and management.
  • Assessment and Evaluation
    • Partner with the Office of Institutional Research and Effectiveness to develop a robust and equity centered assessment tool to assess and evaluate student experiences and programmatic initiatives.
    • Integrate feedback from Cougars Care, Student Satisfaction Surveys, and other assessments to improve student experiences in alignment with nationally recognized and high-impact practices.
  • Budget Management - Manage and monitor all other budgets associated with the Office of Student Engagement.
  • Course Instruction - Instruct 1 section of SDE 101 (Strategies for Student Success in College) in the fall semester.
  • Emergency Response & Student Care
    • Serve in the on-call duty rotation and provide crisis response. Responsible for assessing and making decisions regarding student health and safety.
    • Support Cougar's Care system and provide resources for students of concern.
  • Stay current with industry trends and best practices related to student engagement, retention, diversity, equity, and inclusion.
  • Perform other duties and special projects as requested and assigned by the Assistant Dean of Students and/or Dean of Students.


  • Master's degree in higher education administration or related field with minimum of 5 years of professional work experience in student development and/or campus activities.
  • Comprehensive understanding, appreciation, and support of student life at a small, private institution and a commitment to improving the lives of students.
  • Possesses impeccable judgment, tolerance for ambiguity in diverse situations, and a commitment to the student affairs profession.
  • Substantial experience working successfully with departments within student affairs and the campus at large to provide activities, programs, and services for undergraduate and graduate students.
  • Ability to embrace and support a culture of collegiality, diversity, equity, and inclusion, and demonstrated understanding of and strong commitment to customer service and a student-centered experience.
  • Experience working with students, faculty, and staff to deliver collaborative initiatives, programmatic support, and offer advice and guidance that enhances student learning and development.
  • Excellent organizational, oral, written, and on-line communication skills.
  • Sound judgment and ability to resolve student issues and crisis situations effectively.
  • Ability to multitask, meet established deadlines, and demonstrate initiative and flexibility.
  • Excellent interpersonal skills, with special sensitivity to the needs of a diverse student population.

How to Apply:

Applications accepted only via (direct link is and follow the instructions to complete the application process. To ensure full consideration, please include:

    Cover Letter outlining your qualifications for the positionCurriculum Vitae or ResumeContact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.


About Chatham

Founded in 1869, Chatham University is a fully coed institution with an enrollment of over 2,200 students and over 60 undergraduate and graduate programs in our areas of excellence: health & sustainability; business & communication; and the arts & sciences. Chatham is the alma mater of environmental icon Rachel Carson ’29, and is recognized as a leader in the field of sustainability, having been selected as one of the Top 50 Green Colleges by The Princeton Review; ranked in the top five nationally for sustainability achievements in the Sustainability Tracking, Assessment & Rating System™ (STARS); and mentioned in a 2012 Forbes article as one of the places "contributing to Pittsburgh's transformation into a destination for green living."

Building on these accomplishments, Chatham opened in 2014 the world's first fully sustainable campus in higher education, Eden Hall Campus. Consistently ranked as a best college by U.S. News & World Report in the Regional Universities North category, Chatham consists of the School of Health Sciences; the Falk School of Sustainability & Environment; the School of Arts, Science & Business; and the School for Continuing & Professional Studies.

Accreditation The University is accredited by the:

· Commission on Institutions of Higher Education of the Middle States Association of Colleges and Secondary Schools

· Pennsylvania Department of Education

· Pennsylvania Department of Education Teacher Certification Program

· Accreditation Council for Occupational Therapy Education

· Accreditation Review Commission on Education for the Physician Assistant

· American Chemical Society

· American Psychology Association

· Commission on Collegiate Nursing Education

· Commission on Accreditation in Physical Therapy Education

· Council for Interior Design Accreditation

· Council on Social Work Education

· International Assembly for Collegiate Business Education

· Masters in Psychology and Counseling Accreditation Council


Mission Statement Chatham University prepares its students to build lives of purpose, value, and fulfilling work. Through professional skill development and liberal arts learning, Chatham prepares its graduates to be informed and engaged citizens in their communities; to recognize and respect diversity of culture, identity, and opinion; and to live sustainably.

Student Life Students at Chatham University immerse themselves in academics, co-curricular activities, and city life here in Pittsburgh, PA. At Chatham University, you’ll find an academic and social environment where everyone, from professors in the classroom to strong alumnae/alumni networks to fellow students, cares about your future. The Office of Student Affairs at Chatham is committed to assisting students in becoming active members of the campus community through a variety of programs and services. Student Affairs staff members are here to help Chatham students stretch their imaginations, learn about themselves, discover the world, and achieve their aspirations. Chatham University has a lot in store for students outside the classroom.

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