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Clerk VI-Student Central (one position: 10:00a.m.-6:00p.m. schedule)

Bunker Hill Community College
Boston, MA

Job Details

Category:: Classified Staff
Department:: Student Central
Locations:: Boston, MA
Posted:: Sep 25, 2023
Closes:: Oct 10, 2023 - 11:59 PM EDT
Type:: Full-time
Ref. No.:: CLA
Position ID:: 167933

About Bunker Hill Community College:

Bunker Hill Community College (BHCC) is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.

Job Description:

BHCC is looking for staff committed to student success to work in our new BHCC Student Central department that will integrate services related to financial aid, student payment, registration and academic records. Student Central is both a centralized physical locations and a virtual hub where students can access information, resources and services.

Represents Student Central and is responsible for providing quality services to students, alumni, faculty and staff.

Responsibilities include:

  • Work in Student Central assisting students with all enrollment related processes
  • Maintain and update student records
  • Process documents, registrations, invoices, payments, tax returns and financial aid related documents
  • Accept and prepare correspondence, forms, files and reports for processing, electronic storage or forwarding
  • Operate standard office machines and equipment; issue ID cards
  • Explain financial aid eligibility, awards and regulations
  • Answer student, alumni, staff, and faculty questions and provide information in-person, over the phone and via email
  • Assist with the compilation of statistical information to be included in departmental reporting
  • Supervise student workers as needed
  • Assist students with completion of paper and electronic forms and navigation of virtual systems
  • Comply with FERPA and privacy regulations


  • At least four years of full-time or equivalent part-time experience in office work or any equivalent combination of the required experience.
  • Ability to follow written and oral instructions
  • Ability to use proper grammar, punctuation and spelling
  • Ability to work accurately with names, numbers, codes and/or symbols and maintain accurate records
  • Ability to type and use a computer and other standard office equipment
  • Able to communicate effectively in oral expression and deal tactfully with others
  • Proven ability to work with a diverse faculty, staff and student population

Preferred Qualifications:

  • Bachelor's Degree

Additional Information:

Salary: $1,919.16/bi-weekly

Shift: Monday-Thursday 10:00 a.m.- 6:00 p.m. & Friday 8:00 a.m.- 4:00p.m.

Closing Date: October 10, 2023

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE


Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.

Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.

One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.

A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs. 

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