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Administrative Support Associate

University of North Carolina at Greensboro
Greensboro, NC

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Job Details

Requisition Number:


Position Number:


Position Classification Title:

Administrative Support Associate

Functional Title:

Administrative Support Associate

Position Type:


University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

Direct involvement with the faculty, an important activity for the Provost, includes consultation with faculty, provisions for faculty development, and support for faculty participation in University affairs. A component of this interaction is providing administrative support of faculty governance through the Faculty Senate Office. The General Faculty is the overall governing body of the faculty. Its legislative powers are exercised by the voting members of the Faculty Senate, who are elected by their General Faculty colleagues in the academic units. The membership also includes non-voting members representing the administration and the graduate and undergraduate student governments. The Chair of the Faculty Senate, elected by the Senate from its members, presides at the Senate and at the business sessions of the General Faculty meetings.

Position Summary:

**Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration

The primary purpose of this position is to provide administrative support assistance to Faculty Senate officers in carrying out their responsibilities in order to ensure the annual seamless transition between Faculty Senate leadership.

Minimum Qualifications:


Preferred Qualifications:

Associate’s degree; or equivalent combination of training and experience degrees must be received from appropriately accredited institutions. One-two years relevant work experience, preferably in a higher education/university setting.

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number

Recruitment Range:

$15,600 - $18,088

Org #-Department:

Office of the Provost - 10101

Work Hours of Position:

20 hours per week, flexible hours based on need between 8 a.m. - 5 p.m., M-F

Number of Months per Year:


Job Family:

Administrative & Managerial

Career Banded Title:

Administrative Support Associate

Open Date:


Close Date:






Salary Grade Equivalency:


Key Responsibility:

Serves as the primary resource for scheduling for Faculty Senate and General Faculty events, including meetings/forums and creating calendar requests.

Essential Tasks:

  • Working with Outlook/Microsoft 365 to set up, invite, and remind attendees; scheduling meetings including virtual formats; creating scheduling polls; arranging catering for meetings; serving as an administrator in virtual Microsoft Teams meetings; reserving meeting locations; reserving travel transportation; attending faculty senate meetings.

Key Responsibility:

Communication and composition of correspondences, organizing and sending out agendas and minutes for Faculty Senate leadership

Essential Tasks:

  • Help support communication between Faculty Senate leadership and the wider faculty through checking and responding or coordinating a response to faculty senate emails, and coordinating with senate leadership regarding meeting deadlines, etc.; collaborate with senate chair to prepare and send out meeting agendas; communicating with meeting attendees via email, text, phone, chat, etc.

Key Responsibility:

Maintains current and up-to-date roster of senators and senate committees

Essential Tasks:

  • Facilitating senator and senate committee rosters; communicating with election officers regarding elections and deadlines; collaborating with election officers regarding needed updates and refinements to rosters

Key Responsibility:

Coordinates and provides oversight of Faculty Senate budget, banner forms, including transportation and travel, coordination of all files, technology, office and digital spaces.

Essential Tasks:

  • Facilitate processing and payment of invoices; oversee completion of appropriate paperwork as needed; oversee reimbursement of expenses. Manage Faculty Senate office space; oversee Faculty Senate files and other equipment.

Key Responsibility:

Other duties as assigned

Essential Tasks:

  • Take initiative when problems arise that need innovative solutions; assist and support senate leadership in identifying and solving problems.


Communication - Verbal

Competency Description:

  • Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals, or other staff.
  • Responds to requests for program and procedural information.
  • Contact service recipients, vendors, or clients to provide or obtain information.
  • Schedules and coordinates appointments, meetings, and events.

Competency Level:



Communication - Written

Competency Description:

  • Composes written communication with guidance using standard formats.
  • Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.

Competency Level:



Office Technology

Competency Description:

  • Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results.

Competency Level:



Work Coordination

Competency Description:

  • Plans and facilitates the support activities of an office or work unit; coordinates with others to complete tasks. May serve as an office coordinator for a work unit.

Competency Level:



Problem Solving

Competency Description:

  • Assesses and may resolve unprecedented problems that require research and review of policy and procedures.
  • Applies judgment for problem resolutions based on delegated authority from supervisor.

Competency Level:



Knowledge - Program

Competency Description:

  • Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. U
  • ses program knowledge to interface with other offices and organizations.

Competency Level:



Information/Records Administration

Competency Description:

Records, compiles, and summarizes data using an established format. Compiles and organizes information from different sources to develop reports and data

Competency Level:




Competency Description:

  • Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms.
  • Monitors and reconciles departmental or program budgets and tracks travel and office expenditures.

Competency Level:


Physical Effort:

Hand Movement-Repetitive Motions - o, Finger Dexterity - F, Reading - F, Writing - F, Sitting - F, Lifting-0-30 lbs. - R, Climbing-Stairs - O

Work Environment:

Inside - F, Outside - O


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

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723 Kenilworth Street

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