Registration & Information Assistant (Casual)

Date Posted: 09/25/2023
Req ID: 33987
Faculty/Division: Faculty of Dentistry
Department: Faculty of Dentistry
Campus: St. George (Downtown Toronto)

Description:

About us:

Exciting new advances and global challenges are radically reshaping the field of dentistry. Our vision at the Faculty of Dentistry at the University of Toronto is to not just address and respond to these changes – but to thoughtfully and conscientiously shape the field of the future.

With our robust and comprehensive educational training programs (DDS, MSc, PhD degrees, IDAPP and other specialty programs), our emphasis on community outreach and care, and our internationally known and interdisciplinary research mission, the Faculty of Dentistry at the University of Toronto continues to earn its reputation as one of the top dental schools in North America. Throughout more than 145 years of dental education -- the oldest, largest and most comprehensive training program in Canada -- we have striven to graduate the highest quality of students while providing the public the highest standards of care.

We are driving by our vision to improve health by advancing dentistry through inspired leadership, innovation, and excellence in education, research and practice.

Your opportunity:The Registration and Information Assistant provides registration and information services to patients of the Faculty of Dentistry.

Your responsibilities will include:

• Acting as the first point of contact for general enquiries
• Probing for information to establish needs
• Resolving issues within the scope of the role and escalating problems as required
• Handling sensitive and/or confidential information
• Handling fees and/or fines on a regular basis
• Issuing receipts

Qualifications:

Essential Qualifications:

• College Diploma (2 years) or acceptable combination of equivalent experience.
• Minimum two years of relevant experience.
• Strong communication and front line skills.
• Good computers skills and keyboarding skills.
• Excellent organizational skills, and good analytical and problem-solving skills.
• Accuracy and attention to detail.
• Courtesy, tact, perceptiveness and good judgment.
• Initiative, reliability and ability to work well under pressure.
• Ability to work independently and as part of the team.

Assets (Nonessential):

• Experience in dental office is considered an asset.
• Financial/accounting experience is preferred

To be successful in this role you will be:

• Accountable
• Communicator
• Multi-tasker
• Organized
• Team player

Please note that this position is a USW casual position for less than 6 months.

Please submit all applications (Resume and Cover letter) to Human.Resources@dentistry.utoronto.ca, with "Registration and Information Assistant (Casual)" in the subject line.
Thank you for your interest in joining our team. Only those candidates who meet our criteria will be contacted.

Closing Date: 10/10/2023, 11:59PM ET
Appointment Type: Casual (less than 6 months)
Schedule: 36.25 hours per week
Hourly Rate: $31.13 per hour

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

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