Financial Aid Coordinator

Baltimore City Community College
Baltimore, MD

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Community College

Job Details

Baltimore City Community CollegeAbout Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.
Requisition Number: 2023-174
Posting Start Date: 9/25/2023
City: Baltimore
State: MD
Minimum Education: Bachelors
Additional Documentation: YES
Compensation: Commensurate with Experience
Financial Aid CoordinatorDescription/Job Summary

Under the general supervision of the Director of Financial Aid or designee, the Financial Aid Coordinator assists the financial aid staff with federal and state programs maintenance, reconciliation and administration of FSA programs including the Pell Grant, FSEOG, FWS, State and Institutional Scholarship programs. This position also serves as liaison to the Business Office, Student Accounts and Accounts Payable departments. This position utilizes technology, focusing on aspects of reporting, internal policies and procedures, compliance with all regulations. This position assists in the planning, organization and coordination of financial aid functions of the college; assists and advises in the formulation, revision and implementation of office procedures; acts as lead for other personnel assigned to the Financial Aid Office and performs related work as assigned. Supports the development of ad-hoc reports and perform duties of a sensitive and confidential nature.

  • Assists the financial aid team in meeting crucial deadlines, solves problems, and communicates updates and resolutions with internal and external teams.
  • Sends and receives files from the Department of Education's (ED) Common Origination and Disbursement (COD) system, CPS and NSLDS and the Maryland State (MHEC) MDCAP system; imports and exports files to/from the financial aid legacy system.
  • Troubleshoots and responds to issues reported by internal staff.
  • Assists with new award year set-up and year-end close out activities which involve running year-end reports and is responsible to research financial aid regulations and develop business solutions and as needed.
  • Document policy and procedures
  • Assists in software testing of new and existing functionality due to software upgrades and critical fixes.
  • Assists in accurately configuring and maintaining run controls for financial aid manual processes and batch automated jobs for the weekly production schedule; assists in identifying database issues and the implementation of a resolution.
  • Interacts with various members of campus including Admissions & Recruitment, Registrar’s Office, Student Business Services, and Information Technology Services.
  • Researches and develops new strategic approaches and solutions.
  • Provides project leadership and assists in writing specifications for needed software, fixes, and modifications. Facilitates cross-departmental communication to ensure flow of data.
  • Collaborates with Financial Aid & Scholarships staff end users to identify needs and develops documentation for new and existing functionality.
  • Works closely with individuals within and outside the Financial Aid & Scholarships Offices to coordinate and improve reporting processes and provide timely customer service. Provide financial aid counseling for students and parents.
  • Coordinates and performs R2T4: Return of Title IV Funds Program Performs additional related duties as assigned.
  • Certify and report mid-year and end of year State and Federal financial dollars spent using the school system and Federal FISAP reporting process and systems, reviewing with Director of Financial aid or Associate Director of Financial Aid for final approval and sign off.
  • Assists with Federal Work Study Program
  • Verifies student files selected for verification by the U.S. Department of Education and makes electronic corrections to the Department of Education
  • Conducts financial aid workshops and completes all internal and external reports
  • Renders professional judgement and award criteria ( i.e. enrollment status, residence status, G.P.A); implementing policy and makes the necessary account adjustments to students’ awards for regarding special appeals for academic progress and other atypical situations regarding eligibility.
  • Cross-trans in related functions to support operational efficiency
  • Process students’ loan application; consortium agreements; social security waivers and AmeriCorps waivers
Required Qualifications
  • Three years of experience in a closely related field.
  • Bachelor’s Degree in Accounting, Business, or related field.
  • Experience with Microsoft office: Word, Excel, One Note and Outlook are used on a regular basis.
Preferred Qualifications
  • Direct experience in Financial Aid in higher education.
  • Experience with Banner ERP or similar ERP

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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Working at Baltimore City Community College

Baltimore City Community College (BCCC) is a crossroads of diverse peoples, of learning and work, and the multiplicity of stakeholders we serve: individuals, businesses, government and educational institutions of the community at large.
Our employees enjoy a collegial environment that is both challenging and welcoming. We stay innovative as we strive to be the leader in providing quality education that responds to and meets the needs of a diverse population of learners. Students come here to change their lives through education.

At Baltimore City Community College (BCCC) we meet students where they are through personal attention with the support of dedicated faculty. Each year we educate more than 15,000 students from Baltimore City, the State of Maryland, and the world.

BCCC is a State-sponsored, comprehensive, degree-granting community college with five learning sites in Baltimore City. We offer 29 associate degree programs and 16 certifications in high-demand fields, affordable tuition and flexible classes scheduled to meet students’ needs.

Baltimore City Community College provides quality, affordable, and accessible education meeting the professional and personal goals of a diverse population, changing lives, and building communities.

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