Description

The University of Tennessee, Knoxville invites applications and nominations for the position of Executive Director for Parking and Transportation. The Executive Director is responsible for providing senior and executive level management for campus parking, transit, fleet and traffic management. The position exercises oversight of $21M Auxiliary Enterprise & cost recovery unit reporting to senior leadership within the auxiliary services and operations.

Parking and Transportation Services is a comprehensive parking, transit service operations, and fleet management unit. As the campus continues to grow, Parking & Transportation will play a pivotal role in how best to accommodate the campus community with everything from new parking spaces and facilities, technology enhancements and traffic management. The primary function of the unit is to provide an effective parking and transportation system in support of students, faculty, staff and visitors on the campus of The University of Tennessee, Knoxville. 

UT Knoxville is projected to grow enrollment from 36,000 to 43,000 by 2030. This provides this position a unique opportunity for someone interested in embracing challenges and reshape the parking and transportation program. The ideal candidate’s inherent qualities include visionary leadership, enthusiasm about implementing strategic initiatives and commitment to driving positive changes.

Primary Areas of Functionality and Accountability

Administrative:

• Provides senior and executive level management for a department responsible for campus parking, transit, fleet and traffic management.
• Provide daily leadership to management and support staff (totaling 63 positions) in all areas of operation and human resources.
• Plan, develop, implement and modify departmental programs, policies, services, and facilities.
• Exercises oversight of a $21M+ budget and all financial affairs for an auxiliary operation requiring all revenue to be self-generated.
• Directs fiscal, business, IT, administrative, audit functions of Department Provides regular updates to the AVC, Campus Operations on status of overall Parking & Transportation department. 

Operations & Strategic Planning: 

• Makes recommendations for funding major maintenance/capital projects related to parking and transportation.
•  Responsible for identifying and deploying cost-effective technology solutions to increase efficiencies and respond to current customer needs for real-time parking and transportation information.
•  Oversight of the traffic planning/management component for the campus with emphasis on special events and the campus master plan.
• Identifies parking areas adjacent to campus to improve total space inventory by developing third party license agreements; identifies future sites for parking garage facilities.
• Oversee fleet management services with a $9M+ inventory, ensuring the most effective operations of the department through program development and process improvement.
• Plan, develop, allocate, implement comprehensive, customer-centric large event programs (Football, Basketball, Concerts, etc.) including lot utilization, permit distribution, ADA accommodations, transportation shuttles.
• Oversees the management and maintenance of campus surface lots and garages; management of permit sales and distribution; directing enforcement and adjudications; and coordination of campus parking and vehicular and pedestrian traffic to promote campus safety and minimize traffic congestion.

 Customer Service & Community Outreach: 

• Responsible for maintaining a formal customer service program where a high level of service is ingrained with the department’s culture and includes written goals and objectives and regular training.
• Lead and participate in meetings and committees; correspond with students, faculty/staff and external constituents.
• Serves on various internal and external boards, committees and task forces.

Qualifications

Required Education

• Bachelor’s Degree

Required Qualifications

• Parking and transportation senior level management typically gained by at least 7 years of experience in the field.
• Relevant experience must include planning and directing large scale events.
• Demonstrated experience with sound financial management practices.
• Experienced with parking and transit technology systems and ERP systems. 

 Preferred Education

• Master’s Degree

 Preferred Qualifications

• Degree concentration in business, transportation, engineering, planning or related discipline is preferred.
• Senior level management experience in a parking and transportation operation in an institution of higher education or municipality.
• Demonstrated record of success in planning and problem-solving within a successful organization.
• Experience with Oracle ERP, Banner, T2Flex, ScanNet, TIES network, camera system, e-commerce, web services or other technology.

Required Knowledge, Skills, Abilities

• Superior communication effectively skills both verbal and written.
• Proven effective management skills related to supervising and developing a large and diverse staff.
• Ability to coordinate multiple tasks, work efficiently and meet deadlines. 
• Ability to function in a collaborative and collegiate environment. 
• Extensive knowledge of parking, transit and fleet operations, including technology aspects 
• Knowledge of fiscal management, auditing, accounting, and ERP systems 
• Knowledge of ADA laws and implementation practices related to parking. 
• Demonstrated problem solving skills. 
• Demonstrated public relation and conflict resolution skills.

Preferred Knowledge, Skills, Abilities

•          Knowledge of and experience with university policies, systems and procedures.
•          Extensive knowledge of university parking, transit and fleet operations, including technology aspects.

Application Process

Based in Knoxville, the position offers a competitive salary, relocation assistance and a comprehensive benefit package. For additional information or nominations, please contact Tennion Reed, Assistant Executive Recruiter, (treed7@utk.edu). To ensure full consideration, please submit your application on or before October 22, 2023 via our Taleo formal application system. Please include a cover letter, resume and contact information for three (3) professional references with your application.

The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 36,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C. Knoxville.

Job: Executive/Administrative
Primary Location: US-Tennessee-knoxville
Organization: Special Events-Parking
Schedule: Full-time
Job Posting: Sep 22, 2023, 8:59:58 AM