Manager, Power Up Your Business ProgramRequisition Number:
Reporting to the Director, Power Up Your Business, the Manager, Power Up Your Business Program is responsible for the educational operations of Power UP program offerings ensuring the highest quality academic experience and entrepreneurial support services. Collaborating with the entire Power Up staff to ensure a tightly coordinated and high-quality program, the Manager oversees the academic quality and activity of Power Up Your Business.Specific Responsibilities:
Primary responsibilities include managing the quality of delivery and program experience; managing the existing program instructors and coaches; supporting program participants in their successful completion of the program; and helping identify other support services and resources they might be able to access to increase their long-term business success. The Manager also represents Power UP, its Peer-based Learning Experience, and other academic offerings to various community and business organizations and assists in generating applicants to the Power Up Your Business Program. Work schedule may vary based on the needs of the academic program, and may include evenings, and weekends and other days/dates when the College is normally closed.
The Power Up Your Business Program is a grant funded program dedicated to supporting the sustainability, management and profitability of existing small neighborhood and commercial corridor businesses in Philadelphia. This is a grant-funded position. Employment is based on the continuation of grant funding.
Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.
Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
• Leads the faculty team; recruits, trains and develops module faculty, ensuring bench strength for each topic area covered under the Peer-based Learning Experience program modules.Minimum Qualifications:
• Meets with small business owners and prospective owners who are program participants and small business owners.
• Conducts ongoing academic and faculty assessment and makes adjustments as needed in consultation with the Director.
• Serves as the cohesive academic point person for participants across all modules by attending opening and closing program events, all Peer-based Learning Experience curriculum delivery at the College, being in the classroom as needed, serving as back up if needed for different components of the programs.
• Develop strategies to keep entrepreneurs accountable and motivated.
• Maintain adherence to specific requirements of the Power Up Your Business Program grant, including accomplishing timelines and outcomes within specified timeframe, and providing critical content and reports for annual site visits and ongoing annual reports to the funders.
• Monitor business growth and establish methods for improvement.
• Implements and executes program policies and procedures. Coordinate all administrative aspects related to the timely operations of the Peer Learning program, including initiating faculty payment, coaching payments and verification of work performed, acceptance letters, releases, and any other process or required forms and documentation.
• Propose curriculum enhancements to the Director and Power Up faculty and subject matter experts for integration into core modules, workshops and other programming to address industry trends and meet new market needs and demand.
• Interface with participants, along with applicants, to provide relevant, accurate, and timely information related to schedules, events, and administrative matters.
• Serve on Applicant Review Committee with members of the Power Up Team, evaluate program applicants for recommendation to the Director for admission.
• Serve as the contact person for trainers, training consultants, instructors, business advisors, and faculty responding to needs and program support requirements.
• Coordinate with program faculty to determine instructional materials and needs.
• Provide coordination and assistance for the reporting of small business utilization and monitoring of activities through various reporting and tracking measures.
• Identify and navigate barriers to entry for diverse businesses related to eligibility, application, access to technical assistance, and financing.
• Work alongside the small businesses and their assigned business coach to ensure both parties are generating a quality Tactical Improvement Plan in the Peer Learning Experience Program.
• Spearheads Peer Based Learning Assessment, Measurement and Evaluation system throughout the program. Ensures program participants complete annual surveys and analyzes the information for program improvement.
• Engage with faculty and coaches that supported other Peer-based Learning Experience cohorts to exchange best practices, etc.
• Build, develop and grow internal and external relationships vital to the success of the program.
• In coordination with administrative support, provide program delivery and implementation support; create, schedule, and coordinate facility classroom space and arrangements, food, technology, AV, and other needs.
• Collaborate with the team on Power Up Your Business marketing and other promotional materials; recommend participant success stories to Director and Communications to increase visibility of the program; identify business listings and directories of alumni and program participants to share with partners.
• Participate with the Director, in assessment of the program through debriefings with faculty, advisors, the Advisory Board, and other WEI leadership to highlight the College’s role in business support and growth in the City and region.
• Responds to requests for information regarding the College’s Power Up Your Business Program.
• Promote small business participation in the College’s other non-credit offerings.
• Review and monitor related databases and ensure accuracy of reporting. Record business successes and activities in participant profiles and update participant database.
• Serve as a member of a team to support all aspects of Power Up Your Business, its strategic direction and new programming opportunities identified through working with small businesses and better understanding their needs.
• Other duties as needed to support program success.
• Bachelor’s Degree required. Any and all degrees must be from a recognized institutional accreditor.Preferred Qualifications:
• Three years’ relevant experience in support of small business, entrepreneurial, and/or economic development programs required.
• Program or project management experience required.
• Quality assurance, strategic planning, analysis and assessment experience.
• Ability to learn quickly and apply knowledge.
• Ability to exercise good judgment required.
• Must have strong analytical and problem-solving skills.
• Experience working with small businesses and providing entrepreneurs with advice on new plans and strategies.
• Must be a self-starter; comfortable working in cross-functional teams.
• Detail oriented with a strong understanding of logistics, planning, scheduling required.
• Strong connection with small business, economic and community development partners in Philadelphia neighborhood and commercial corridors required.
• Ability to meet deadlines, manage multiple priorities, and work cooperatively in a team-based environment required.
• Professionalism & strong verbal and written communication skills required.
• Ability to work evening and weekend hours required, as needed.
• Valid driver’s license or access to reliable transportation for local travel required.
• Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.
• Concentration in any business-related area, Higher Education or related fields preferred.Work Location:
• Familiarity with academic and curriculum development preferred.
• Experience with database management and CRM systems preferred.
• Proficiency with Microsoft Office Suite including Word, Excel and PowerPoint preferred.
• Experience producing professional presentation materials preferred.
• Experience working within a culturally diverse population preferred.
• Strong interpersonal and organizational skills preferred.
• Web design and experience with web page updates preferred.
“Success Starts Here” is our message to the Philadelphia community – and at Community College of Philadelphia, we recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.
Our benefits include:
Special Instructions to Applicants:
- 100% College-paid medical, dental and prescription drug for employees and all of their eligible family members
- College-paid life and disability insurance
- College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
- College operates on a 4-day work week during the summer months (off on Fridays)
- Most employees work from home one day each week
- Tuition remission (for classes at the College)
- Forgivable tuition loan (for classes at any accredited academic institution)
- 403(b) retirement plan with 10% College contribution
- Health care and dependent care flexible spending accounts
- Paid vacation plus holiday and personal time off
THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE WORK
- Interested persons should complete an online application.
- Cover letter of interest and CV/resume REQUIRED.
- Name and contact information for three (3) references REQUIRED.
- Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.
- Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer.
The Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Salary Grade or Rank:
$50,000-$70,000Job Posting Open Date:
03/27/2023Type of Position:
Administrator - TempEmployment Status :