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Director, Certified Investigator Program

Job Details


Grade: T26

The link below will give you information about the University’s “T” salary structure.

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A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.


The Program Director is part of a dynamic, forward-thinking Certified Investigator (CI) Training Unit at Temple University’s Harrisburg campus under a contract with the Pennsylvania Department of Human Services’ Office of Developmental Programs (ODP).  The CI Program Director oversees and manages all aspects of the Certified Investigation Training program, to include curriculum development, program evaluation, monitoring of reporting and invoicing, and supervision of program staff and trainers.  The Program Director is integral to organizational collaboration and to satisfying both internal and external stakeholders, including communicating with certified investigators and provider agencies, funding source and other state department staff, community organizations and advocacy groups, and internal program professional and training staff.  The Program Director supervises all CI program staff, including Investigation Specialists and Trainers.

The CI Program Director has the overall responsibility for compliance with contract program objectives, including but not limited to:  supervision of all members of the Certified Investigator team; liaison with other University units, State agencies and external stakeholders; oversight of unit budget and expenditures; delivery of Certified Investigation training around the state of Pennsylvania; implementation and update of courses; evaluation of investigatory practices through peer review and the associated feedback on results. 

Performs other duties as assigned.

Click here to learn more about the benefits of working at Temple University.


Required Education & Experience: Bachelor's degree and at least 3 years working with individuals with Intellectual (or other) disabilities (directly or indirectly). At least 2 years of experience working as a certified investigator. Criminal or civil investigative and/or quality management experience. At least 2 years of experience supervising professional staff. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

*Knowledge and experience related to investigations, training and curriculum development

*Knowledge and experience related to human services and people with disabilities

*Knowledge and experience related to supervision of professional staff

*Skill in the use of personal computers and related software applications, ability to gather data, to compile information, and prepare reports

*Ability to communicate effectively, both orally and in writing

*Skill in organizing resources and establishing priorities

*Ability to analyze and solve problems

*Ability to make administrative/procedural decisions and judgments

*Ability to create, to compose, and edit written materials

*Ability to travel 

Master's degree

This is a grant-funded position.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

Primary Location: Pennsylvania-Harrisburg-Harrisburg Campus-234 Strawberry Square
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular


One of the nation’s top urban public research universities, Temple University is a dynamic workplace in the heart of one of the nation’s most vibrant cities. Founded in 1884 as a night school for the working-class men and women of North Philadelphia, for 130 years Temple has retained its core mission of being a beacon of educational opportunity to students of every background, while adding a national and global reputation as a leader in education, research and real-world oriented instruction.

With nearly 39,000 students and 290,000 living alumni, Temple has a major impact on its region and on Philadelphia, the nation’s 5th largest city. One in seven college graduates in the Philadelphia area holds a Temple degree, and the university is the 4th largest provider of professional education in the nation (law, medicine, dentistry, pharmacy and podiatry). Temple offers 17 schools and colleges, 399 academic degree programs, 17 Division 1 intercollegiate men’s and women’s athletic teams, as well as nine campuses including international campuses in Italy and Rome.  

Like the students the university serves, Temple’s approximately 8,000 employees are hardworking, diverse and energized by the vibrant and supportive work environments across the university, all aligned towards advancing the teaching, research and service missions of Temple University.

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