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Director of Innovation, Strategy and Systems

Temple University
Philadelphia, PA

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Temple University's Division of Student Affairs is searching for a Director of Innovation, Strategy and Systems.

Become a part of the Temple family and you will have access to the following:

A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
11 Paid Holidays (including the day after Thanksgiving & winter break)
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade: T29

Learn more about the “T” salary structure here:

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Temple University's Division of Student Affairs is searching for a Director of Innovation, Strategy, and Systems.

Reporting to the Senior Director for Housing Administration, the Director of Innovation, Strategy, and Systems is responsible for leading a team of software developers and support staff in the area of housing systems and technology in support of the University Housing and Residential Life Department. This role contributes to a positive university experience for every student and is accountable to all Division of Student Affairs (DoSA) values. Primary responsibilities include working with functional and Computer Services stakeholders to understand business goals and requirements in order to support the department's information technology needs. 

Managing a staff of IT and Housing Operational professionals, the incumbent will be responsible for managing multiple projects, developing and supporting management within established business processes and rules, managing the development, testing, and support throughout the development and support lifecycle for all IT projects, managing the desktop support group, making hardware and software recommendations and making recommendations for systems, data reliability, and security management.

***Cover letter required***

Required Education and Experience

*Bachelor's degree

*At least five years of related experience

*Experience managing, mentoring, and developing staff.

*Experience developing integrated best practice technical solutions.

*An equivalent combination of education and experience may be considered. 

Required Skills and Abilities

* Demonstrated ability to successfully lead, oversee, and manage multiple projects.

* Demonstrated ability to analyze and identify specific business problems and determine the appropriate technology solutions needed to design/build robust standalone or integrated applications, interfaces, programs, and functions. 

* Ability to comply with change management procedures and work with other IT and functional departments to ensure security, database, and networking standards are maintained. 

* Ability to regularly communicate and maintain effective working relationships with peers, clients, and members of the university community. 

* Demonstrated ability to serve as a technical/support resource and contribute expertise to develop a body of knowledge within and between project teams. 

* Demonstrated ability to work independently as well as a member of a team and ensure projects are completed within specified time frames. 

* Demonstrated customer service focus. 

* Excellent verbal and written communication skills. 


* Experience with Star Rez Housing System. 

* Experience with Ellucian's Banner or other ERP systems. 

This position requires a background check.

This position requires Child Abuse Certifications prior to the commencement of service.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University, please visit our website at 

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Click here.

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Main Campus-1300 Cecil B. Moore
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular


One of the nation’s top urban public research universities, Temple University is a dynamic workplace in the heart of one of the nation’s most vibrant cities. Founded in 1884 as a night school for the working-class men and women of North Philadelphia, for 130 years Temple has retained its core mission of being a beacon of educational opportunity to students of every background, while adding a national and global reputation as a leader in education, research and real-world oriented instruction.

With nearly 39,000 students and 290,000 living alumni, Temple has a major impact on its region and on Philadelphia, the nation’s 5th largest city. One in seven college graduates in the Philadelphia area holds a Temple degree, and the university is the 4th largest provider of professional education in the nation (law, medicine, dentistry, pharmacy and podiatry). Temple offers 17 schools and colleges, 399 academic degree programs, 17 Division 1 intercollegiate men’s and women’s athletic teams, as well as nine campuses including international campuses in Italy and Rome.  

Like the students the university serves, Temple’s approximately 8,000 employees are hardworking, diverse and energized by the vibrant and supportive work environments across the university, all aligned towards advancing the teaching, research and service missions of Temple University.

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