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Residential Education Coordinator for Academic Success

California State University, Stanislaus
Stanislaus - Turlock

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 531527
Department: Office of the Dean of Students
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Position SummaryClassified as: Student Services Professional II

Full-time temporary position available on or after December 1, 2023 and ending on or before November 30, 2024 in Housing & Residential Life. Possibility of reappointment based on budget, department needs, and job performance.

Under the daily supervision of the Assistant Director for Residential Education and the appropriate supervision of the Associate Director for Residential Life, the Residential Education Coordinator for Academic Success is responsible for implementing key components of Housing’s comprehensive academic support program for residential students, including leading Peer Academic Coaches, providing academic coaching to individual residents, and developing and facilitating resident engagement and learning opportunities with an emphasis on academic and career success topics. The Residential Education Coordinator works closely with the Assistant Director for Residential Education, a team of Peer Academic Coaches, and Housing and Residential Life staff to support the overall living and learning experience of residential students.

Job DutiesDuties include but are not limited to:
  • General Resident Academic and Career Support.
  • Implement academic and career support strategies reflective of learning goals established for Housing and Residential Life’s educational plan and comprehensive academic support program.
  • Provide general, holistic, and culturally responsive general education advising support for high-risk housing residents (i.e. course selection, registration, catalog interpretation, academic standards, career options by major or interest), including group and/or one-on-one advising sessions with residents.
  • Facilitate student referrals to campus departments for Major advising, special program advising, and career readiness support.
  • Conduct outreach in the residential community to actively facilitate connections with residents students and understand resident needs and interests.
  • Assist in the development and implementation of Living Learning and Special Communities’ learning goals and strategies.
  • Coordinate outreach campaigns for students in AQ/DQ status and/or not meeting SAP requirements to receive peer coaching and intensive advising support to foster Housing retention goals.
  • Assess and track trends in resident needs and communicate with Assistant Director for Residential Education in addressing those trends.
  • Develop and present workshops and passive education for residents on relevant success and resource topics determined by Assistant Director for Residential Education or Associate Director for Residential Life.
  • Assist and participate in the planning and implementation of department-wide events and initiatives, including Welcome Week, Welcome Back Week, Dean’s List Reception, Huddles, etc.
  • Assist and participate in the implementation of recruitment events for Housing and Residential Life, including Open House, Warrior Welcome, and New Student Orientation.
  • Leading, Development, and Training.
  • Select, train, develop, and lead 5-12 Peer Academic Coaches.
  • Assist the Residential Education professional staff team in guiding work of Resident Assistants and act as a supportive resource for all other Housing student employees.
  • Collaborate with Assistant Director for Residential Education to create and implement Peer Academic Coach training; communicate and collaborate with Residential Life Coordinators on shared training experiences between Peer Academic Coaches and Resident Assistants.
  • Utilize Peer Academic Coach performance evaluation, consulting and norming with Assistant Director for Residential Education on performance expectations for Peer Academic Coaches.
  • Consultation with the Associate Director for Residential Life, implement accountability measures to ensure Peer Academic Coaches are carrying out the duties of their positions: completing intrusive peer advising, maintaining awareness and communication with their at-risk mentees, and are dispersing time sensitive information.
  • Maintain a strong knowledge of regional and national student housing trends to ensure training topics are timely and appropriate.
  • Emergency Response and Crisis Intervention.
  • Rotates serving as primary on-call contact for all Housing and Residential Life emergencies and issues.
  • Participate as the first responder to situations that require campus administrative support to deal with facilities or student crises; execute independent judgment in providing duty coverage on evenings, weekends, and holidays. Return to campus as needed.
  • Be observant when interacting with the community to recognize changes in behavior, etc. which may point toward resident crisis.
  • Analyze non-emergency and emergency situations to determine appropriate department response and need to involve/inform other campus personnel. Implement response as needed.
  • Participate in regular emergency response planning, including tabletop exercises.
  • Cross-train across functional areas within the unit to ensure business continuity in a crisis.
  • In the event of a campus or department emergency during daily work hours remain on-site and implement emergency protocols. Do not leave until authorized to do so by designated manager.
  • Develop a working knowledge of Housing and Residential Life operations and support coordination of processes throughout Housing and Residential Life, including enrollment review, DQ and SAP outreach, and license agreement petition to cancel process.
  • Serves as part of the broader Housing and Residential Life team to devise, implement, and evaluate departmental goals, policies, processes, and programs.
  • Works with operations, maintenance, and custodial teams to support high quality service in the residential experience.
  • Maintain a strong knowledge of regional and national student housing trends to support ongoing development of student teams, improve housing resources, and strengthen academic support activities.
  • Maintain current knowledge of resources, majors, prerequisites, general education and graduation requirements, University procedures, rules and regulation along with other student services.
  • Ensure the up-to-date maintenance of required documentation, web-based resources, reports and student records in accordance with university policies, government regulations and accreditation standards.
  • Other duties as assigned.
  • Minimum QualificationsEducation: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.)

    Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master’s degree in a job‑related field may be substituted for one year of the professional experience.)

    Preferred Qualifications
  • Academic Support and Success in a higher education or CSU environment.
  • Working in student housing.
  • With hiring, training and supervision.
  • Working in group facilitation, academic coaching / advising, program and workshop development, conflict management, and budget management.
  • With residence hall operations and functions, including duty and emergency response protocols.
  • Working in an environment that requires high level of confidentiality.
  • Working with student educational records and maintaining FERPA requirements.
  • Utilizing student development theory.
  • Knowledge, Skills, Abilities
  • • Working knowledge of the practices, procedures and activities of the program to which assigned.
  • General knowledge of the methods and problems of organizational and program management.
  • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  • Ability to interpret and apply program rules and regulations.
  • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  • Ability to obtain factual and interpretive information through interviews.
  • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
  • Ability to advise students individually and in groups on routine matters where required;
  • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
  • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
  • Special Conditions
  • Live on-site and rotate serving as primary professional staff on-call contact for all Housing and Residential Life emergencies and issues. The primary professional staff on-call contact is expected to respond on-site in a timely manner to community issues as needed. If an employee is unable to live on-site, the employee may request an exception to residing on-campus provided reasonable arrangements are established to effectively support employee’s on-call responsibilities.
  • Physical RequirementsThe physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasional sitting in a chair for up to 3 hours straight, with occasional standing for up to 15 minutes straight.
  • Daily walking between campus departments.
  • Must be able to maintain focus amidst interruptions for up to 10 minutes.
  • Ability to focus on tasks with clarity and concentration for up to 30 minutes at a time.
  • Ability to lift up to 30 pounds.
  • Salary RangeAnticipated salary will be $ 4,610 – $5,071 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Full Student Services Professional II range: $4,610 - $6,556 per month.Compensation & BenefitsCommensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

    How to ApplyTo be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.Application DeadlineOctober 4, 2023

    Criminal Background Clearance NoticeSatisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Additional InformationCampus & Area

    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

    Clery Act Disclosure

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

    Equal Employment Opportunity

    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.


    Advertised: September 20, 2023 (2:30 PM) Pacific Daylight Time
    Applications close: October 04, 2023 (11:55 PM) Pacific Daylight Time



    The California State Legislature established Stanislaus State College in 1957 as the 15th campus of the California State University (CSU) system. The first classes were conducted in September 1960 in buildings at the Stanislaus County Fairgrounds in Turlock, located in the state’s fertile Central Valley. The college moved 1.5 miles north in 1965 to its permanent 228-acre site following construction of its first major facilities. The picturesque current site of the University is graced by 35 modern buildings, and with more than 4,500 trees, representing 50 species, it is the region’s largest designated urban forest.

    The initial classroom building housed facilities for art, music, drama and the sciences in addition to providing classrooms for lectures. The library, a companion project to the classroom building, was later named the Vasché Library in memory of the university's founding president, Dr. J. Burton Vasché. In 1985, the college was officially renamed California State University, Stanislaus by action of the State Legislature and the Board of Trustees of the California State University. A renovation of the Vasché Library is in the design stages. In addition, a student funded $52 million student center renovation project is underway, with the new facility scheduled to open in spring, 2020.

    Our 10,003 students (8,521 FTEs) are served by 1,896 employees, including 645 faculty (252 tenure or tenure track), providing a student-to-faculty ratio of 22:1 and a tenure density of 60.4%. More than 80% of full-time faculty members hold doctorates or terminal degrees in their fields. The University’s primary service area is a 10,000-square-mile region that encompasses Stanislaus, San Joaquin, Merced, Mariposa, Tuolumne, and Calaveras Counties. Widely recognized for its quality academic programs, Stanislaus State is regionally accredited by the Western Association of Schools and Colleges and has earned 12 specialized accreditations, including the College of Business Administration, College of Education, Kinesiology and Social Work, and nursing, art, theater and music programs

    Serving the San Joaquin Valley, the University is a critical educational resource for the six-county region of approximately 1.5 million people. The University offers a rich mix of 43 undergraduate majors and 23 graduate programs (15 master’s programs, seven post-graduate credentials and a doctorate in educational leadership).

    Stanislaus State also operates an off-campus center at University Park in Stockton, 43 miles northwest of the main campus, with a current enrollment of almost 650 students.

    In 2009, the Board of Trustees approved the new Campus Master Plan Revision and certified the Final Environmental Impact Report, which had not been reevaluated since 1968.  The new master plan envisions the future growth of the campus to serve 12,000 FTE students, while maintaining the quality and character of the campus environment.

    Home of the Warriors, Stanislaus State fields 14 men’s and women’s athletic teams that compete at the NCAA Division II level. The Warriors have claimed 12 national championships in men’s golf and two in baseball, in addition to the 24 individual national titles won by Warrior athletes.

    Over the years, Stanislaus State has developed into a major presence in the region and continues to play a prominent role in the economy of the Central Valley.

    Stanislaus State has received many recent accolades, recognizing the University for its quality, affordability and access. For example, the U.S. Department of Education placed Stanislaus State on its 2016 list of institutions notable for advancing student outcomes, National Public Radio (2016) ranked Stanislaus State #5 in the nation for upward mobility of its students, Washington Monthly (2018) ranked Stanislaus State the #1 “Bang for Your Buck” four-year college in the West Region and Money Magazine (2018) ranked Stanislaus State in its national “Best Colleges for the Money” category for the 23rd consecutive year, moving the University into its top 50. In addition, the University has been selected as one of the country’s top 384 colleges by The Princeton Review for 13 consecutive years and U.S. News & World Reports ranked Stan State among the top 10 public universities in the Western region in 2018, in addition to being ranked #48 overall. Many national rankings have recognized Stanislaus State’s excellence for many years, including several publications that have ranked Stan State consistently high for more than a decade.

    Company info
    (209) 667-3122
    One University Circle

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