UNT System Overview:
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.Posting Title:
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Student & Program AssistantDepartment:
UNT-Toulouse Grad Sch-Dean's Off-142100Job Location:
DentonFull Time/Part Time:
TRS EligibleAdditional Retirement Information:
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php.Salary Information:
The Toulouse Graduate School, with its outstanding faculty, highPosition Overview:
academic standards, and diverse student body, provides abundant
opportunities for graduate students by offering over 100 master’s
and doctoral programs in a variety of disciplines.
This customer service position is responsible for front line contact with the university community on a variety of graduate student related topics such as admissions, registration, graduation, etc. In a fast paced, collaborative environment this position communicates effectively orally and in writing to customers in person, via telephone, mail and through email. This position oversees scanning documents into Perceptive Content in order to link documents to student accounts.Minimum Qualifications:
Associate’s Degree and one year of office administration experience; or any equivalentKnowledge, Skills and Abilities:
combination of education, training and experience.
• Proficiency in Microsoft Office.Preferred Qualifications:
• Demonstrated ability to provide outstanding customer service.
• Demonstrated skill in verbal and written communications
• Ability to establish and maintain effective working relationships
• Ability handle multiple priorities
• Strong attention to detail
The preferred candidate will possess the following additional qualifications: * Ability to communicate effectively orally and in writing to customers via telephone and through email. * Dedication to customer satisfaction by providing timely and accurate services. * Ability to work with internal and external stakeholders to meet the needs of students, faculty, and programs. * Strong organizational skills. * Flexibility to change tasks quickly.Work Schedule:
Monday – Friday 8 am – 5 pm; w/occasional evenings.Driving University Vehicle:
This is a security sensitive positionEEO Statement:
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.Classification Title:
Student & Program AssistantPhysical Requirements:
Carrying, Cleaning, Lifting up to 25 pounds, Reaching, Sitting, Walking, Talk or Hear, Ability to communicateo:
Follows procedures for opening and closing office to ensure it is open during operational hours and closed in a secure fashion at the end of the normal work day.o:
Greets visitors in person promptly and convey a friendly, helpful, and professional manner.o:
Process grade change and duplication formso:
Responds to emails from students, faculty, and staff in a helpful, timely and professional manner.o:
Provides excellent customer service via email, phone and in person in a timely, professional, and accurate manner.o:
Supervise and train student assistant (s) to help properly run the TGS front desko:
Assist during graduate commencement ceremonies twice a yearo:
Pick up and processes all incoming and outgoing mail/campus mail.o:
Assist in other areas of office as requested/needed or complete special tasks/projects.o:
Scan and link Toulouse Graduate School documents into Perceptive Content in a timely manner.Posting Number:
S7101PQuicklink for Posting: