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Senior Library Services Associate

University of North Florida
Jacksonville, FL

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Administrative Jobs
Academic Affairs, Librarians & Library Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title:

Senior Library Services Associate

Position Number:


Requisition Number:


Position Type:

Support Staff Non Exempt

Class Code:


Time-limited through:


Type of Appointment:


Faculty Position Sub-Type:


Length of Appointment:

12 months

Internal Recruitment?:


Working Hours:

Tues-Fri 12-8:30pm, Sat 10:00am-6:30pm




Academic Affairs - ORG


Academic Affairs - DIV



Approved Hiring Salary Range:

$27.000 to negotiable

Pay Basis:


Equal Opportunity:

In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.


UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

Faculty Initiatives:

The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.

General Description / Primary Purpose:

Under the supervision of the Head of Access Services, this position supports the Interlibrary Loan operation of the Library. This service provides research materials to students, faculty, and staff from throughout North America. This position also supervises and staffs the Access Services Desk of the UNF Library part-time. Staffing the Access Services Desk may include responsibility for the supervision of the library facility. This position provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections. Access to and maintenance of confidential student/employment records is required. This position troubleshoots procedural and system-related problems on behalf of library users. This position may be responsible for monitoring the Library’s security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled. This position is required to maintain the kowledge and skills necessary to implement current department and Library-related policies and procedures. This position provides public service and access with respect to library materials and information in a courteous, positive, and proactive manner. This position regularly interacts and must communicate with UNF faculty, staff and student users. Problem-solving and good judgment and decision making are routine requirements.

Job Function:

* Circulation Desk Activities: Charging/discharging library materials. Processing applications for library privileges. Processing hold/recall transactions; receiving and returning library materials. Circulating course reserves and Interlibrary loan materials. Providing bibliographic assistance. Providing directional/Library/campus referral information to user. Training and supervising student workers. Supporting the Reserves and Interlibrary loan function by answering user inquiries.
Opening and closing the library building. Implementing safety/emergency procedures i coordination with campus authorities.
Responding to departmental telephone inquiries.
Assisting library users in use of Media Resources (videos, DVDs, CDs, etc.) Instructing and assisting with equipment use by library users. Providing reference information for media resources.

Marginal Functions:

Access Services supports each position in Access Services routinely participates in the other units within the department to provide continuous, efficient, high-quality library service to the UNF community. This includes:
a. Direct public service at the Circulation/Media/Checkout desk
b. Searching and verifying bibliographic citations
c. Responding to incoming Interlibrary loan requests
d. Receiving and processing course reserves
e. Pre-sorting and shelving books
f. Opening/packaging mail; processing new books
g. Pick-up and delivery of library materials
h. Assisting with stack maintenance. Retrieving library materials from the general collection
i. Communicating with library users and staff via correspondence, telephone, email, etc.
j. Building Safety/Security Monitor This position opens and closes the Library building as scheduled; implements library safety and security policies and procedures; coordinates with campus security personnel in emergency situations; assists in evacuating patrons from the building; monitors and reports facility problems or unsafe conditions to appropriate authorities; initiates work orders for repairs; monitors and maintains the integrity of the library’s security systems.

Required Qualifications:

A high school diploma and four years of experience directly related to the job functions. Directly related college course work or vocational/technical training may substitute at an equivalent rate for the required experience.

Faculty Position Required Qualifications:


Departmental Requirements:

Knowledge of automated circulation systems, ILLiad, the interlibrary loan management system, library policies, services and general departmental procedures, academic research library operations, bibliographic searching techniques and the research process, e-mail, the Internet, and specialized automated systems and networked applications. Ability to learn new systems, operations and adapt/adjust to new procedures. Ability to enforce pertinent laws, codes, policies, and rules affecting and protecting the Library and its users. Ability to work collegially in a diverse environment with library staff and the University community. Ability to communicate effectively and courteously with library users. Ability to engage in problem-solving and decision-making. Ability to plan, set priorities, organize a work-related environment, and attend to detail. Ability to use and understand a library automated system. Ability to move, lift, soft, and shelve library materials. Ability to operate office equipment: phone, fax, copiers, microform reader/printers, etc.

Statement(s) of Understanding Definition:

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Required Licensure or Certification:


Machines/Equipment used regularly:

Alma Automated Circulation System, , Tipasa Interlibrary Loan Management System, copier, personal computer, scanner, fax machine, telephone

Anticipated Start Date:


Job Posting Date:


Application Review Date:


Open Until Filled:


Point of Contact Information:

Rebecca Maynite 904-620-2532

Hiring Official:

Rebecca Maynite

Location if not Jacksonville:


Special Instructions:

Applicants must complete an online application, as well as upload supplemental documents, at in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Rebecca Maynite at



Mission Statement

Our student-centered mission is to create the next generation of thinkers, leaders, and problem solvers with the knowledge and experience to uniquely change the world. 

Vision Statement

University of North Florida will be the higher education nexus where diverse students, faculty, and organizations from around the world collaborate to creatively innovate for the advancement of society.


We achieve excellence in all we do; we are an institution of uncompromising character; we lead with humility, humanity and integrity.


Integrity – We do the right thing for the right reason at the right time.

Respect – We treat everyone with kindness, we are informed by the perspectives of other, and we draw strength from our differences.

Accountability – We are responsible for how the outcomes of our actions affect others and our environment. 

Innovation – We harness creativity and talent to turn challenges into opportunities and problems into solution in a uniquely UNF way.


Strategic Goal

University of national prominence and distinction with North Florida as our catalyst and student success as our mantra.  Learn more about UNF’s 2020-2025 Strategic Plan.

Statement of Unity

UNF stands in unity and solidarity with all members of our community, regardless of genetic information, race, color, religion, age, sex, disability, gender identity and expression, sexual orientation, marital status, national origin, or veteran status. We are proud of the diversity in our students, faculty and staff.

We strongly condemn acts of hate and bigotry as antithetical to the university's core values of mutual respect and civility. Actions and words that seek to deny human beings full membership in the broader moral community on the basis of arbitrary characteristics are intolerable. We stand opposed to violence in language or in action, and we see these as a threat to the mission of UNF as a public university that is committed to intellectual and cultural growth and civic awareness.

We pledge to stand with and for those who are the most vulnerable members of our community and to take actions that help our students and fellow employees feel safe and know that they are safe. We affirm UNF's unreserved commitment to student success within a diverse, supportive campus culture. We seek to embody the ideals of a free and democratic society, and we fully support and value each member of our community.


Company info
1 UNF Drive

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