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Chief Communications and Marketing Officer

NC State University
Raleigh, NC

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Institutional & Business Affairs, Communications & Marketing
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:


Internal Recruitment :


Working Title:

Chief Communications and Marketing Officer

Anticipated Hiring Range:

Commensurate with Experience

Work Schedule:

Monday- Friday ; 8:00 am-5:00 pm and other hours as needed to fulfill the duties of this position

Job Location:

Raleigh, NC

Department :

University Communications

About the Department:

North Carolina State University was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today NC State is the largest university in North Carolina, with more than 37,000 high-performing students, 9,000 preeminent faculty and staff and 260,000 alumni. NC State is a research-extensive university known for its leadership in science, technology, engineering and mathematics. We’re also at the forefront of teaching and research in agriculture, business, design, education, humanities and social sciences, natural resources, textiles and veterinary medicine. NC State is consistently named as one of the best values in higher education, and many of our programs are ranked at the top of their respective disciplines. We take a great deal of pride in our collaborative, supportive and collegial team culture. All staff are provided opportunities for training and professional development, with an eye to personalized career growth.

University Advancement (UA) secures support for NC State University by raising funds from private sources, engaging current and future alumni, building a culture of philanthropy, and enhancing the university’s reputation through integrated marketing and communications. Led by Vice Chancellor Brian Sischo, UA fulfills its mission through the operations of four main units: University Development, which seeks and obtains philanthropic support; Alumni Engagement and Annual Giving, which fosters and maintains mutually rewarding relationships with the university’s alumni; University Communications and Marketing, NC State’s dedicated communications agency; and Advancement Services, which provides information management for fundraising activities across the University.
This is a particularly exciting time for NC State and the University Advancement team on the heels of the successful completion of the Think and Do the Extraordinary Campaign, the largest in the University’s history, having raised $2.1 billion on a $1.6 billion goal. Key achievements of the campaign included: 1,300 new scholarships and fellowships, which already have provided financial support for 5,000-plus additional students; 104 new endowed distinguished professorships; the university’s first three named, endowed college dean’s chairs; the naming of the Wilson College of Textiles; and significant infrastructure investment in new buildings and older facilities alike. NC State continues to experience record fundraising years, which combined with strong budget support from the state and a bold strategic plan, will have profound impacts at the institution for generations to come.

University Communications and Marketing is NC State’s dedicated communications agency. Our team provides leadership, strategy, services and support to advance the NC State brand and help the university achieve its core mission. We work to promote local, national and worldwide visibility for the university and its students, faculty and staff. The office is committed to informing the public and the university community about NC State’s innovative, varied learning environment, its world-leading scholarship and research, and its unswerving dedication to improving lives by finding practical solutions to real-world problems.

Essential Job Duties:

The Chief Communications and Marketing Officer (CCMO) will spearhead the development and implementation of strategic, innovative, creative, and measurable communications and data-driven marketing programs that are aligned with the strategic priorities of NC State. A member of the University Advancement Leadership team reporting to Vice Chancellor Brian Sischo, this individual will serve as a member of the Chancellor’s Cabinet and University Council. The CCMO will work in partnership with internal and external constituents to develop strategies and practices that elevate public understanding and support for the university’s mission. Additionally, the CCMO will serve as a main point of contact for the Chancellor, providing routine, day-to-day communications support for the Chancellor’s Office while serving as the Chief Spokesperson for the University and playing a major role in crisis planning and communications.
The CCMO will possess exceptional diplomacy, judgment, and integrity; a full understanding of the marketing, branding, and communications process from creative conceptualization to implementation; expert knowledge of traditional, digital and emerging media; experience in crisis communications; and demonstrated success fostering a welcoming and collaborative culture among a communications and marketing team and with non-centralized communication partners across campus. This dynamic leader will possess superb communication skills and will address challenges with poise and consistently amplify the university’s messages on a local, national, and global scale.

Minimum Education and Experience:

Post -baccalaureate degree from an accredited college or university and 7-10 or more years of demonstrated senior leadership experience in institutional communications and marketing or bachelors degree and equivalent professional training and 10-15 years experience.

Other Required Qualifications:

  • Proven record of success in an administrative position with responsibility for guiding strategy, fiscal planning and management, supervising, motivating and developing employees, and fostering belonging and teamwork to create collaborative working relationships across various groups.
  • Demonstrated success developing and implementing branding and marketing strategies to enhance institutional reputation, grow enrollment and drive philanthropy for a large, varied organization.
  • Outstanding strategic and creative planner, master collaborator, and relationship builder with strong interpersonal skills.
  • Experience in crisis management and response to include reputation management.
  • Excellent verbal and written communication skills and presentation skills are paramount; the successful candidate must be a comfortable public speaker and able to articulate the needs, interests, and accomplishments of NC State to various constituencies.
  • Knowledge of best practices, emerging issues, trends and opportunities in university/higher education communications and marketing.
  • Proven ability to thrive in a fast-paced, complex, academic environment, juggling numerous projects, and satisfying multiple constituencies simultaneously.
  • Computer literacy and competency/familiarity with various digital marketing platforms and complex CRMs.
  • An understanding of the land grant, research Tier One university environment.

Preferred Qualifications:

  • Master’s or professional degree in marketing, communications, higher education, public relations or related discipline.
  • Higher education administrative leadership experience with similar responsibilities to this position.
  • A deep understanding of and passion for the role of public higher education.
  • Private industry experience in news media, public relations, communications or marketing.

Required License(s) or Certification(s):

North Carolina Driver’s License required within 60 days of hire and must be maintained.

Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

Please submit a resume, cover letter, and contact information for at least three (3) professional references.

NC State has retained the firm Isaacson, Miller to lead this important search. They will be managing the process including the screening and evaluation of all candidates. Serious inquires should be directed to them at Note: All candidates are required to submit their materials via the NC State HR web portal.

Position Number:


Position Type:


Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID:

081001 - University Communications


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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