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Student Success Specialist - Graduate Programs

Buena Vista University

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Buena Vista University has an opening for a Graduate Programs Student Success Specialist located on the Storm Lake campus. This position provides prospective and current graduate students with the information and support necessary to be successful as a BVU graduate student and works with students from inquiry through graduation. The primary responsibilities are to provide personalized information about graduate degrees, career paths, admission processes, and program requirements. Developing strong relationships with prospective and currently enrolled graduate students through extensive outreach and support, and proactively working to retain current students are important aspects of this position. In addition, the position will coordinate course registration and transfer course work evaluations with Program Directors.

The position requires a high degree of professionalism, collaboration, and attention to detail while providing excellent service to all stakeholders. Strong written and oral communication skills are necessary along with an ability to work in multiple systems. Must also be able to develop and maintain positive and effective professional relationships.

Bachelor’s degree is required and 1 year of excellence in customer service preferred.

Buena Vista University is an EOE/ADA/Smoke-Free Employer and especially welcomes applications from individuals who will contribute to any aspect of the university’s diversity.

A background check will be conducted on the final candidate.


Buena Vista University is located on the shores of beautiful Storm Lake, a 3,200-acre natural lake located in Northwest Iowa. Since 1891, we have prepared students for lifelong success and blended liberal arts with real-world applications. BVU expands access to a quality education by empowering the people who propel Iowa forward in order to power rural vitality and personal prosperity. We foster an environment based on success both for our students and our employees, and we strive to build and support a diverse community. BVU firmly stands behind our motto, Education for Service, and was recently awarded the 2020 Carnegie Community Engagement Classification. In 2000, BVU became the nation’s first “wireless community” when we gave laptop computers to all full-time students and faculty at the Storm Lake Campus. Through our commitment to rural Iowa, we currently have 15 bachelor’s degree completion locations across the state, as well as online bachelor’s and master’s degree opportunities.

In Storm Lake you will find impressive amenities perfect for families, students, young professionals, and retirees alike. Residents and visitors enjoy an energetic downtown that is home to a variety of locally-owned retail stores that complement several national chains. There is an array of shopping, dining, and professional services, as well as a vibrant arts and multicultural environment. We are a diverse community in both population and opportunity. Most important, Storm Lake residents enjoy a relatively low cost of living and a high quality of life. Learn more at

Company info
610 W. 4th Street
Storm Lake

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