Situated among three tribal communities, Lac du Flambeau Band of Lake Superior Ojibwe, Mole Lake Sokaogon Chippewa, and Forest County Potawatomi, in the beautiful Northwoods of Wisconsin, Nicolet College is seeking an admissions representative to help fulfill our commitment to build and sustain equitable pathways for our students. This position serves as Indigenous communities’ main point of contact for college admissions activity and supports students through the admissions process and new student onboarding. Using a holistic, student-centered approach, this individual provides support for educational pathway exploration and credit for prior learning exploration, specifically related to the Indigenous Ways of Knowing curricula, and engages students throughout preliminary stages of the enrollment journey.
Under the general supervision of the Admissions Manager, the Admissions Representative and Indigenous Enrollment Specialist develops and implements a comprehensive recruitment plan that aligns with the strategic enrollment plan. Successful candidates must demonstrate lived experience in Indigenous communities or significant work experience with Indigenous students. It is essential that applicants possess a passion for serving others as well as an understanding of the significance of relationship-building in work with Indigenous communities. Additionally, candidates should possess deeply rooted knowledge of regional Indigenous cultures.
Responsibilities will be at the Rhinelander Campus and off-campus with variable hours that may include day, evening, and/or weekend assignments. Travel is required to the three in-district Indigenous communities, Lac du Flambeau Band of Lake Superior Ojibwe, Mole Lake Sokaogon Chippewa, and Forest County Potawatomi. Work is performed at various locations including within Indigenous communities and on-campus, face to face, virtually, and online.
Primary Duties and Responsibilities
Student RecruitmentServe as primary point of contact for admissions in Indigenous communities. Recruit indigenous and non-indigenous students and guide applicants as they progress through the admissions process. Maintain accurate records, follow-up and provide recruitment information to prospective students. Provide culturally-informed service to prospective and admitted students via email, phone calls, text, etc. to move students to enrolled status. Guide students through credit for prior learning opportunities and partner with deans and faculty to develop and support additional credit for prior learning options, especially for Indigenous Ways of Knowing-related experience. Strategically use the Customer Relationship Management (CRM) system to organize and facilitate recruitment efforts, tracking all communications and recruitment activities. Utilize the CRM to make data-driven decisions in an effort to build, implement, and enhance the evolving recruitment plan. Maintain knowledge of current programs, services, and policies of Nicolet College, the WTCS, career trends and initial assessment tools, and the admissions profession. Provide College and career pathways information, exploration, and assessment opportunities to individuals, groups, or in a classroom setting. Use knowledge of tribal funding and other financial aid sources to counsel students on financing a college education; provide support to students in navigating financial avenues and payment processes. Attend events within Indigenous communities that align with enrollment plan strategies. Planning and CollaborationLead, create and implement recruitment events and activities that align with the strategic enrollment plan and Indigenous community needs, obtaining input from key stakeholders within Indigenous communities and Nicolet College. Participate in and provide support for other admissions team events including recruitment days, college fairs and campus tours. Coordinate professional development opportunities to support Indigenous cultural competency for the enrollment team. Represent Nicolet College on relevant WTCS system groups or committees. Collaborate with various tribal agencies, departments, governing bodies or committees to identify and support potential students and understand unique needs of Indigenous communities. Continuous Quality ImprovementIdentify, improve and update processes to better serve the needs of students; collaborate with various departments and employees to evaluate, modify, and execute policies and procedures as needed. Work closely with faculty, employees and campus services to execute the best possible plan for learner success. Act as an advocate for the College and the Wisconsin Technical College System. Remain current on professional development by participating in staff meetings, WTCS system-called meetings, and other professional development opportunities. Lead and serve on college teams to create and execute better processes to serve Nicolet learners. List is not all-inclusive; other duties may be assigned.
Required Qualifications:Bachelor’s Degree.Lived experience in Indigenous communities or significant work experience with Indigenous individuals.Possession of a valid driver’s license or access to reliable transportation for frequent travel.Preferred Qualifications:Experience working in higher education or related field.Work experience in education, counseling, career development, student support, recruiting or sales.Demonstrated knowledge of local and regional Indigenous cultures.Experience with CRM and/or Student Information System.Knowledge, Skills and Abilities:Demonstrated relationship building skills within Indigenous communities. Knowledge of higher education recruitment practices. Knowledge of student privacy laws and regulations, with ability to use discretion when handling sensitive information and situations. Skilled in using technologies to support strategic enrollment management, such as CRM. Skilled in active listening, use of open-ended questions, summarizing, and reframing, with the ability to be creative and generate enthusiasm for students. Excellent analytical, written, verbal, and interpersonal communication skills. Ability to work both independently and collaboratively within a team environment, prioritize multiple requests, and work in a fast-paced environment while providing attention to detail. Ability to successfully manage multiple projects and deadlines. Ability to work effectively with students of various ages, learning styles, academic levels, and cultural backgrounds. Physical Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The individual will be based at the Rhinelander Campus and will travel to other locations, with variable hours that may include activities that take place during the day, evening, or on weekends. Occasional overnight travel is required.The employee must demonstrate strong attention to detail and must be able to perform complex tasks without error.While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files.The employee will be constantly required to sit, talk, hear, and type/write. The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.The employee must occasionally bend or squat and lift and/or push up to 10 pounds of general office items.Specific vision abilities required by this job include close, far, and field of vision.
Compensation: Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.
The typical starting range is $48,900 to $56,576 per year, commensurate with qualifications. Includes a comprehensive benefits package.
Apply at nicoletcollege.edu/employment. Attach a cover letter, current resume, and unofficial college transcripts. Note: Candidates must address their lived or significant work experience in their cover letter to support their qualifications. Applications received by 4 p.m. on Thursday, October 12, 2023, will receive full consideration. The position will remain open until filled.