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Dean of Enrollment Services

Glendale Community College
Glendale, Arizona
$106,539-$138,501/annually DOE

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Executive Administration Jobs
Employment Type
Full Time
Institution Type
Community College

Job Details

Posting ID #319113 

Glendale Community College – Maricopa Community College District is looking for a Dean of Enrollment Services. The Dean develops, administers, supervises, and directs student enrollment programs, and services for Glendale Community College. The Enrollment Services team includes: academic advisement; admissions, records, and registration; financial aid, global education services, veterans’ services; online student information systems. The Dean is an experienced professional with exemplary leadership, administrative, communication, and interpersonal skills who can work effectively and collaboratively in a highly complex and challenging environment. This includes leadership, planning, and implementation expertise in large scale strategic enrollment management innovations and scalable operational business models that impact a large portion of the college while working with a diverse population of administrators, faculty, staff, and partners. The Dean demonstrates a commitment to student success, retention and completion, service excellence, innovation, and collaboration. This position reports to the Vice President of Student Affairs.

Essential Functions

35% - Leadership and Strategic Enrollment Management: Provides leadership for strategic enrollment management planning, organizing, supervising, and evaluating assigned student support services areas; develops, administers, and enforces policies standards pertaining to assigned areas; directs, plans, and conducts the research necessary for the evaluation and improvement of support programs and services; provides leadership for enrollment planning, keeps abreast of compliance and reporting standards with the district, state, and federal regulations.

35% - Direct Enrollment Process: Develops and implements student enrollment processes that meet strategic priorities, qualitative and quantitative enrollment management goals that meet student enrollment and retention targets, works in conjunction with MCCCD on enrollment initiatives, build partnerships with external stakeholders and four-year institutions to create transfer pathways for students completing or expressing an interest to transfer; analyzes weekly enrollment reports to keep college administration, faculty and staff informed of critical enrollment trends and decisions. Provides leadership for the work of the Enrollment Business Analyst. Provides leadership for various enrollment management technology tools such as but not limited to: SIS, Qless, Ocelot, Cranium, ConexED, Enrollment Dashboards, Base Camp, Dynamic Forms, etc.

20% - Supervision and Budget Development; Hires, evaluates, supervises, and trains direct report staff in areas of Veterans, Admissions and Records, Financial Aid, Advisement, and Global Education Services; administers departmental budget; interprets and resolves technical and complex issues and problems; maintains liaison with students, faculty and others in resolving student matters; develops and implements training for faculty and staffing areas of college-wide enrollment services and provides leadership in the interpretation of state/federal guidelines.

10% - College and District-wide Initiatives-Serves on campus and/or District committees related to strategic enrollment. Develops, supports, and maintains liaison relationships with academic affairs, administration, student services, business, industry, national organizations, community, and educational partners; Maintains liaison with college institutional advancement office, maintains strong partnerships with students, faculty, and staff to promote college-wide initiatives that support strategic enrollment management within and outside the institution.

Minimum Qualifications

Minimum Qualifications for Student Affairs and other non-academic pathway: Master’s Degree from a regionally accredited institution in education or field related to area of assignment and four years of progressively responsible management and/or leadership experience in field of assignment that includes two years of supervisory experience. Examples of student affairs academic support management/leadership experience includes: program management, project management, budget development and management related to programs or projects, staff supervision, policy development, administration, evaluation and compliance. No degree equivalency.


Minimum Qualifications for Academic pathway: Master's Degree in a teaching field related to area(s) of assignment and four years of experience in an academic leadership and/or supervisory role in higher education and three years of teaching that includes curriculum/coursework development. Examples of academic leadership/supervisory experience includes: Division/department chair, project management, policy development, administration, evaluation and compliance, committee leadership, program director, and shared governance. No degree equivalency.

Desired Qualifications

A. Doctoral degree from a regionally accredited post-secondary institution

B. Three (3) or more years of experience in a student affairs leadership role in higher education supporting a diverse population of students, staff and faculty

C. Experience developing and implementing initiatives and/or services to promote student success that emphasize ease of admission, retention, and completion

D. Experience with developing, implementing, and managing budgets and grant or contract funded projects

E. Experience in strategic planning for student enrollment services

F. Experience in establishing and maintaining external partnerships within the community

G. Experience providing strategic leadership to multiple departments

Posting Close Date

Apply on or before 10/10/2023 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at


Glendale Community College is located at the intersection of three major freeways and just ten miles from downtown Los Angeles, Glendale is one of the fastest growing communities in the Southern California region. A vibrant hub of economic activity and cultural diversity; it is an exciting place to work and live!

The beautifully landscaped campus, with newly renovated facilities, offers a scenic view of the San Rafael Mountains. The new facilities include a modern library with a collection of more than 100,000 books and other materials, a virtual library available online 24 hours a day and a state-of-the art planetarium, which opened in 2002.

Known for excellence and rigor, GCC has one of the highest transfer rates in the state to the UC system and other California four-year colleges. Additionally the college offers a broad range of vocational programs and takes pride in providing outstanding student services and curriculum to help prepare students for success in the 21st Century.

GCC is recognized throughout the state as a model of shared governance and collegiality. GCC is committed to creating an environment that provides opportunities to individuals with diverse talents, experiences, perspectives, and backgrounds. We believe in the importance of a faculty, staff, and student population that embodies diversity of all kinds in order to better serve the college and surrounding communities.

Centrally located, with an outstanding reputation for innovation and excellence, Glendale Community College is an employer of choice.


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