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Director, Transfer Student Center (4502U), Center for Education Equity and Excellence - 58728

University of California, Berkeley
San Francisco

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Institutional & Business Affairs, Diversity & Inclusion
Employment Type
Full Time
Institution Type
Four-Year Institution

Director, Transfer Student Center (4502U), Center for Education Equity and Excellence - 58728 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

The Transfer Student Center (TSC) provides comprehensive support and services to UC Berkeley transfer students, many of whom are first-generation, low income, and underrepresented student community. The center is one of multiple programs within the Centers for Educational Equity and Excellence (CE3), Division of Equity and Inclusion.

The TSC Director understands and recognizes the challenges and responsibilities that transfer students experience at Berkeley and leads the administration of support strategies and initiatives that help transfer students navigate the transition to the research university and find a balance between personal responsibilities, the academic demands of UC Berkeley, and professional goals and aspirations. The Director also leads a counseling staff that aids students in managing the various extenuating circumstances and unexpected crises that may impact their lives while ensuring progress towards degree completion. Students receive support transitioning to the university, adjusting to a new campus culture, selecting courses, navigating new systems and processes, understanding financial aid, exploring career options, and preparing for life after Berkeley. Involves providing individualized services to students who transfer to Berkeley from other colleges and universities many of whom are underrepresented, low income, first-generation college students, and/or otherwise at a higher risk of experiencing academic difficulty. Services may include academic needs assessment, developing individual study plans, recognizing and addressing academic and non-academic barriers to academic success, and counseling on other aspects that may affect student retention and academic success. Includes specializations in particular underrepresented groups, particular academic skills (e.g., research skills, preparation for graduate programs), and student success programs and services. In addition to providing high-touch individualized academic counseling, the Director assists in the delivery of program elements that include financial aid guidance and financial assistance (including grants, waivers, and fee reductions), grad school preparation resources, transitional support, workshops/seminars, curriculum development for transition courses, leadership and mentorship programs, service-learning internships, and an extensive campus referral network.

Application Review Date

The First Review Date for this job is: September 20, 2023


Management and Program Administration:
  • Plans, develops, and administers specialized and complex programs and projects that are designed to enhance transfer student success.
  • Manages the unit's student engagement projects including a student staff peer advocate and internship program, community-building events and activities, and transfer alumni engagement programs.
  • Supervises, manages, and oversees the development of 30-35 peer advocate student staff and interns.
  • Facilitates and oversees weekly TSC staff meetings, including weekly 1-on-1 follow-ups with each staff member.
  • Contributes to the selection, onboarding, and training of new TSC staff.
  • Leads efforts to promote the TSC transfer support services model at state and national conferences.
  • Establishes and implements short- and long-term program goals and objectives.
  • Serves as a member of the transfer student programs leadership team.

Academic Counseling:
  • Handles most complex/sensitive multicultural, academic counseling across disciplines and colleges/schools to transfer students many of whom are first-generation, low-income.
  • Incorporating a variety of theoretical approaches, the incumbent manages a caseload of transfer students from post-admission through graduation.
  • Conducts a comprehensive assessment/analysis of students' needs and develops a plan of action to enhance students' academic success.
  • Works collaboratively with staff, faculty, administrators, alumni, and students to explore innovative approaches in meeting the needs of a diverse transfer student population.
  • Keeps abreast of student trends and emerging populations in higher education, particularly those relating to transfer students and success factors in higher education.

Collaboration and Team Facilitation:
  • Works in close collaboration with other transfer student sub cluster programs to increase visibility and access to services and foster innovation and efficiency.
  • Working closely with OUA, coordinates yield efforts and activities to introduce newly admitted transfer students to support services.
  • Develops webinars and in-person presentations, in collaboration with other campus units, to assist with the successful transition of newly admitted transfer students.
  • Represents the unit and the transfer student population in campus-wide initiatives (i.e. Golden Bear Advising, Prep, and Orientation, Yield, and) and within CE3 leadership.
  • Develops a systematic approach to data collection, program assessment, and evaluation.
  • Develops curriculum for an innovative academic and personal development transition course for first-semester transfer students.
  • Facilitates the selection and development of graduate interns and limited staff appointments assisting with facilitating sections of the transfer transition course.

Other duties as assigned:
  • Participate in professional development workshops and trainings.
  • May lead or serve on campus or divisional committees/work teams.

Required Qualifications
  • Demonstrated competencies and advanced knowledge in theories of multicultural counseling, learning, identity development, human and career development.
  • Advanced knowledge of research methodologies and research designs.
  • Knowledge and experience in working with historically underrepresented ethnic minority communities, first generation college students.
  • Knowledge in the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring and advocacy.
  • Knowledge of and experience in conflict management and intervention strategies.
  • Extensive experience in multicultural competencies, and personal and academic crisis intervention; working with students to assist in clarification of ethics and values.
  • Advanced experience in group dynamics, facilitation, and training; comprehensive assessment of academic preparation and personal competencies.
  • Experience in establishing and implementing short- and long-term program goals and objectives; demonstrated effectiveness in mediation and conflict resolution.
  • Knowledge of academic curricula; strong knowledge of the organizational climate, structure / organizations, and culture.
  • Demonstrated experience in planning, developing, and administering evaluative instruments for measuring program effectiveness.
  • Advanced experience in planning, developing, and administering enrichment programs / projects, academic and personal development seminars, courses, and workshops.
  • Knowledge and experience in managing funds designated for special programs.
  • Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications
  • Knowledge and experience in researching, compiling and analyzing data, and generating reports; extensive experience in developing evaluative instruments specific to programs / projects goals and objectives.
  • Knowledge of trends and issues facing transfer students, many of whom are first-generation, low-income students.
  • Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of transfer students.
  • Knowledge of academic curricula; strong knowledge of campus climate, structure/organizations, and culture.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $88,000.00 - $105,000.00.
  • This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
  • This position is exempt and paid monthly.
  • This is a hybrid position, eligible for 40% remote capability.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

To apply, visit

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