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ASSISTANT SALESFORCE ADMINISTRATOR, OFFICE FOR INFORMATION TECHNOLOGY

Employer
Berry College
Location
Mount Berry, Georgia

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Faculty Jobs
Science & Technology, Computer Science & Information Technology
Administrative Jobs
Technology
Jobs Outside Higher Education
Software & Technology
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

JOB DESCRIPTION:

The Assistant Salesforce Administrator reports to the Salesforce Administrator within the Enterprise Systems Office, a department within the Office of Information Technology. This position will support the Advancement and Enrollment divisions in their use of the CRM (Salesforce) and will split time between Advancement and IT each week. Under the direction of the SF Administrator, the primary duties of this position will be to design and implement effective CRM usage strategies, customize CRM software to meet the strategic needs of the college, and maintain data integrity within Salesforce and integrated systems.

Responsibilities:

  • Troubleshoot problems and provide ongoing maintenance and support for applications and systems. Modify systems as business processes and/or technical needs of the college change.
  • Create solutions on CRM platform including modules such as Form Assembly, DemandTools, Informatica and Blackthorn.
  • Monitor and audit data integrations between the CRM, Pardot, ERP (Jenzabar One), document imaging system (Feith) and other platforms.
  • Create profiles, roles, permissions, groups, sharing rules, field and organization level security settings, data mapping and page layout design.
  • Ensure data quality through reporting, automation and audits.
  • Prepare documentation and user manuals. Provide regular training for end users. Apply and keep current with existing and emerging technologies.
  • Assists with building and distributing advanced Salesforce reports and dashboards.
  • Assist with imports from various sources and de-duplication of data as needed.

REQUIREMENTS:

  • Bachelor's degree OR; A combination of education and related experience may be substituted for the degree on a year for year basis.
  • At least 1 year of experience working with CRM platforms, preferably with Salesforce.
  • Ability to explain complex ideas to different audiences.
  • Excellent interpersonal communication skills.
  • Independent thinking/problem solving skills.

Preferred Qualifications:

  • Higher Ed experience.
  • Knowledge and experience working with online forms, process builders, data integration/dedup tools, and student information systems (SIS).

Experience with the following:

  • TargetX, EDA and Lightning.
  • SQL Server and writing Transact-SQL.
  • Project management methodology, preferably agile.

ADDITIONAL INFORMATION:

ABOUT BERRY COLLEGE

Berry is a selective independent college of 2,200 undergraduate students located adjacent to Rome, GA, midway between Atlanta, GA, and Chattanooga, TN. Berry's educational approach deliberately unites challenging academic programs with practical work experience in a residential campus community that encourages faith and emphasizes caring for the needs of others above self. This commitment to an "education of the head, heart and hands" remains as relevant today as when our founder instilled this ethic more than a century ago. Nationally recognized for quality of learning and quality of life, Berry offers first-rate undergraduate degree programs in the sciences, humanities, arts and human sciences, as well as undergraduate and master's level opportunities in business and teacher education. The College's stunning 27,000-acre campus affords opportunities that cannot be duplicated elsewhere. Berry's ongoing commitment is to provide exceptional educational experiences to talented students from a wide range of social, racial, and economic backgrounds.

COLLEGE COMMITMENTS

Berry College is committed to recruiting and supporting a diverse faculty and staff. An Equal Opportunity Institution, Berry complies with all applicable laws and provisions prohibiting discrimination in its educational and employment policies. Berry respects the essential dignity of all individuals and accordingly hires and promotes employees without regard to matters of personal identity such as ethnicity, religion, gender, sexual orientation, and political affiliation. Berry College is committed to ensuring facilities, programs, services, and activities are accessible to everyone, including those seeking employment at Berry College. Inquiries about interview or workplace accommodations are welcomed and can be directed to Wayne Phipps, Director of Human Resources, at (706) 290-2698.


APPLICATION INSTRUCTIONS:

Applicants should submit a letter of application, resume, and the contact information for three (3) professional references. Review of applications will begin immediately and continue until a qualified individual has been hired. Berry College is an equal opportunity employer. For ADA Accommodations please contact our ADA Coordinator VTTY 706-233-4062.

Company

For more than a century, Berry College has emphasized the importance of a comprehensive and balanced education that unites a challenging academic program with opportunities for meaningful work experience, spiritual and moral growth, and significant service to others. This commitment to providing a firsthand educational experience – expressed as “Head, Heart and Hands” by college founder Martha Berry – remains just as relevant today as it was when the institution was founded in 1902.  

Nationally recognized for both quality and value, Berry is an independent, coeducational college of approximately 2,100 students that offers exceptional undergraduate degree programs in the sciences, humanities, arts and social sciences, as well as undergraduate and master’s level opportunities in business and teacher education. Students are encouraged to enrich their academic studies through participation in one of the nation’s premier on-campus work experience program, and more than 90 percent take advantage of this unique opportunity to gain valuable real-world experience prior to graduation.  


INSTITUTIONAL MISSION

Berry College is a comprehensive liberal-arts college with Christian values. The college furthers our students' intellectual, moral, and spiritual growth; proffers lessons that are gained from worthwhile work done well; and challenges them to devote their learning to community and civic betterment. Berry emphasizes an educational program committed to high academic standards, values based on Christian principles, practical work experience and community service in a distinctive environment of natural beauty. It is Berry's goal to make an excellent private liberal-arts education accessible to talented students from a wide range of social and economic backgrounds.  


LOCATION

Berry College is located next to Rome on U.S. 27 in northwest Georgia, 72 miles northwest of Atlanta and 75 miles south of Chattanooga.  
Click Here to View Area Map   


ENVIRONMENT

Berry offers an unusually beautiful environment for learning on its 27,000-acre campus, one of the world's largest. Fields, forests, lakes and mountains provide scenic beauty in a protected natural setting.  


HISTORY

Berry was founded in 1902 by Martha Berry (1865-1942) as a school for enterprising rural boys when few public schools existed in Georgia. A girls' school was added in 1909. Berry became one of the nation's most successful educational experiments, combining academic study, student work and interdenominational Christian religious emphasis. Berry has an excellent record of sound growth. A junior college was established in 1926 and a four-year college in 1930; graduate programs were added in 1972.

Company info
Telephone
7062334062
Location
2277 Martha Berry Hwy
Mount Berry
Georgia
30149
US

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