Position Summary

The Network, Systems, and Security Architect designs, recommends, organizes, plans, deploys, and manages the administrative and technical aspects of the College's data communications network and server environment. Responsibilities also include installation, systems administration, and configuration of equipment for the network infrastructure to ensure operation. The Network, Systems, and Security Architect supervises the networking staff in their support of the College’s networking environment, develops goals and objectives conducive to ongoing and enhanced computing capabilities, and assists in the formulation of strategic technical planning for both short- and long-term activities to ensure complex integrated solutions meet business requirements.
The Network, Systems, and Security Architect must have a deeper understanding of most of the areas covered by the Information Systems Department. The Network, Systems, and Security Architect can make network design decisions and represent the Information Systems Department when the Chief Information Officer is not available.

Essential Job Functions

1. Architect and Design integrated computer networks, storage networks, virtualized infrastructure, network security, and server systems to provide for the college’s needs. Develops specifications and functional requirements for all of the infrastructural needs of the institution.

2. Ensures a high-quality program of support in network services by defining and analyzing systems requirements for communications networks and systems to determine feasibility based on user/client needs, cost, and required integration with existing applications, systems, or platforms.

3. Develops, implements, and assists with maintenance of the information systems infrastructure including operations planning, budgeting, documentation, design, and training.

4. Ensures operational integrity and continuity of the network services by providing leadership in the development of objectives for the Information Systems Department to support both academic and administrative networking within the College through reliability, responsiveness, documentation, and currency of software/hardware.

5. Develops proposals, presentations, plans, timelines, and budgets for complex projects and manages priorities, equipment, and staff resources to ensure completion of projects within budgets and timelines.

6. Recommends, develops, and assists in the implementation of system security policies and procedures to secure the campus infrastructure from internal or external threats.

7. Researches, installs, configures, and monitors all infrastructure related equipment, e.g.; cabling, servers, switches, routers, and storage to ensure proper operation and desired performance.

8. Manages and participates to troubleshoot and resolve computing workflow problems, including but not limited to connectivity, internet access, electronic mail, network printing, and file servers. Works with fellow staff, users, and vendors to identify and resolve problems.

9. Increases departmental effectiveness by working closely with vendors, consultants, and others stakeholders to evaluate and recommend hardware and software products to use for all information systems infrastructure needs.

10. Establishes protocols and procedural controls for operation of the network infrastructure, virtualized environment, storage infrastructure, and server environment.

11. Installs, configures, and maintains network backup systems for the College servers.

12. Develops and assists with the preventative maintenance programs for all information systems infrastructure equipment.

13. Coordinates activities such as assignment of software/hardware installations, upgrades, maintenance, and any associated training which is designed to accomplish the departmental mission. Assists with the receiving and handling of new and in-service equipment.

14. Contributes to the overall success of the Office of Information Services by participating in the establishment of goals and standards conducive to the successful development of ongoing and enhanced capabilities and by assisting in the formulation of strategic planning for both short- and long-term activities.

15. Executes responsibilities in accordance with applicable laws and the college’s policies, which includes the Code of Ethics.

16. Supervises a group of 3 professional staff members in the Information Systems Department including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

17. Participates in the College's common operational objectives by assisting other departments as well as individuals with network-related questions and support.

18. Represents the Information Systems Department when the Chief Information Officer is not available.

19. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

20. Provides the highest level of effectiveness and support in network operations by obtaining and maintaining an in-depth knowledge of any network-related hardware and software utilized within the College through both vendor-supplied training and individual effort.

21. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required to do so.

22. Contributes to the overall success of the Office of Information Services by performing all other duties and responsibilities as assigned by the Chief Information Officer.

Requirements

Education and Experience
Bachelor's degree in computer information systems; information technology, or related field; and at least seven (7) years’ experience in computer information systems. Demonstrated successful experience managing complex network-based projects is required. A minimum of three years of comprehensive management experience involving project management, planning, preparing project cost estimates, budget oversight and development is preferred. Experience with computing, networking, and instructional technologies systems in a college environment preferred.

Supplemental Information

Monroe County Community College welcomes and embraces individuals’ unique perspectives, diverse identities, and cultures. We are dedicated to building a workplace in which employees are respected, valued, and celebrated. We are steadfast in our commitment to cultivating and preserving a culture of inclusion, connectedness, and belonging.