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Director of the Center for Student Success and Academic Excellence

Johnson C. Smith University
Charlotte, NC

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Academic Affairs
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


Under little or no direct supervision, the Director of the Center for Student Success and Academic Excellence performs highly complex managerial and strategic work in the areas of academic coaching and learning support. Performs related administrative and supervisory work as required. The Director reports to the Dean of University College and Student Success.


Coordinates success coaching program including hiring, training, assigning, and evaluating success coaches.

Oversees the Student Success Management System (SSMS), BullsNav.

Oversees academic support services and initiatives within the Center including the Academic Tutoring Lab and Online Tutoring; hires, trains, and evaluates tutors and learning strategists.

Maintains College Reading and Learning Association (CRLA) tutor training program certification.

Leads learning assistance services according to requirements set by the Council for the Advancement of Standards in Higher Education (CAS).

Develops, prepares, and writes various student success related grant proposals.

Assesses the effectiveness of the functional units within the Center.


A Master’s degree in education, psychology, counseling, or a related field supplemented by five years of experience in post-secondary teaching, learning assistance, academic advising, or counseling is required. An earned doctorate is preferred. The equivalent combination of education and related work experience may be considered.


Johnson C. Smith University, a 155-year-old historically black liberal arts college dedicated to serving a diverse student body, is located in Charlotte, NC. The University has a rich history and is heralded as one of the best of the Historically Black Colleges and Universities in the nation, serving 1400 students in undergraduate, graduate, non-traditional and adult programs. Johnson C. Smith University continues to gain a strong national reputation for integrating the liberal arts with business, the sciences and technology. For more information, please visit http://www.,

Johnson C. Smith University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or veteran’s status as it relates to student enrollment or hiring. Johnson C. Smith University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master's degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Johnson C. Smith University.

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