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Enterprise Storage Systems Administrator

East Carolina University

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Job Details

Job Title:

Enterprise Storage Systems Administrator

Position Number :


Vacancy Open to :

All Candidates

Department :

AFH IT Enterprise Sys and Oper

Department Homepage :

Advertising Department :


Division :

Administration & Finance

Classification Title :

IT System Administrator I

Working Title :

Enterprise Storage Systems Administrator

Number of Vacancies :


Full Time Equivalent (FTE) :


Full Time or Part Time :

Full Time

Recruitment Range:

$74,985 - $83,317

Position Location (City) :


Position Type:


Job Category :

Non-Faculty Information Technology

Organizational Unit Overview:

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

The Enterprise Storage Team is responsible for the evaluation, implementation, monitoring, maintenance, and management of all components of SAN-attached storage, Enterprise Network Attached Storage, SAN fiber switches, and the Enterprise Backup Environment. The infrastructure supports the entire campus and is a critical component in the broader ITCS services delivery.

Job Duties :

• Day-to-day management and support of the University’s Enterprise Storage Infrastructure including storage area networks, block storage arrays, and network attached storage and related equipment and applications.
• Assist clients with basic to intermediate-level storage access issues and provide timely ticket resolution.
• Provision new storage resources on request.
• Troubleshoot and resolve complex problems; installation, configuration; testing and documentation of software/hardware issues and resolutions.
• Monitor and maintain overall system security, upgrade hardware, software, patching, and remediating system level vulnerabilities.
• Participate in testing disaster recovery plans.
• Function as a resource on short and long-term projects of varying degrees of size and complexity.
• Collaborate and consult with internal and external resources offering technical expertise and recommendations.
• On-call in a 24×7×365 weekly rotation with other team members which requires on site presence during business hours.

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy.

Minimum Education/Experience :

Bachelor’s degree or equivalent combination of education and experience.

License or Certification Required by Statute or Regulation :


Preferred Experience, Skills, Training/Education :

  • Master’s degree; or a bachelor’s degree and 2 years’ experience; or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
  • Minimum of 2 years of experience supporting enterprise class storage technologies in a 24×7 production datacenter environment.
  • Experience configuring, supporting, and managing enterprise-class storage arrays such as:
  • Pure FlashArray, EMC Clariion, VNX, Unity, Isilon, Data Domain, and NetApp e-series or equivalents
  • Experience with enterprise-class switching such as:
  • Cisco MDS edge, MDS-director switches, UCS-Fabric Interconnects or equivalents
  • Experience with enterprise-class SAN attached servers such as:
  • Cisco UCS blade/rack, IBM blade center, Dell or equivalents
  • Experience with providing data access with storage protocols such as:
  • CIFS/SMB, NFS, FC, FOoE or equivalents
  • Experience with enterprise-class backup/archive/restore software and hardware such as:
  • Veritas Netbackup or equivalents
  • Familiarity with management software, tools and utilities such as:
  • Cisco UCS-Director/Central/Intersight, Varonis, EMC Vipr/DPA or equivalents
  • Familiarity with SAN topology and performance and high-availability best practices for both physical and virtual server environments with host operating systems such as:
  • Windows Server, RHEL, VMWare, Hyper-v, Citrix, or equivalents
  • Familiarity with LAN concepts such as:
  • IP, DNS, NTP and related troubleshooting
  • Training: Relevant certification preferred

Special Instructions to Applicant :

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date :


Open Until Filled:


Initial Screening Begins :


Quick Link for Direct Access to Posting :


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or

Eligibility for Employment :

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information :

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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