Position Summary

At Nicolet College, our mission is to transform lives and enrich communities, and we see change as an opportunity to transform even more lives and to serve our communities even better. To accomplish this mission, we are redesigning higher education to serve today's learners in the most inclusive, creative, and flexible ways imaginable. We are responding with innovative programs, strong employer partnerships, and student-centered practices. Are you interested in serving our college community by supporting our Marketing and Foundation teams? If so, we can’t wait to meet you!

Under the direct supervision of the Strategic Marketing Director, the Support Specialist provides a variety of support services for the Marketing Team and for the Nicolet College Foundation. The Specialist collaborates with other College personnel to provide service excellence to internal and external stakeholders. This position will work as a collaborative support partner with the Community Engagement Support Specialist.

Primary Duties and Responsibilities

Marketing Support

Assist in preparing annual department budgets and monitor program expenses. Process purchase orders, payment authorizations, travel requests, membership renewals, advertising placement, and expense reimbursements.

Coordinate and communicate with internal resources and third parties/vendors.

Provide administrative and technical assistance on a wide range of special projects as assigned. Manage multiple tasks with competing deadlines.

Complete internal promotions using existing templates (kiosks, flyers, emails, social graphics, etc.).

Create basic social media posts, graphics, photos and other social media work as directed.

Provide backup to other team members as needed.

Foundation Support

Provide on-site administrative support, as assigned, to Assist the Foundation team with operational duties, and communications including mailings, appeals, and other special projects as needed.

Provide office support including email and telephone coverage, greet and assist student, donor, and community visitors, scheduling/supporting meetings and events.

Maintain a donor database, entering all charitable gifts received including cash, check, online donations, stock, payroll deductions, and in-kind donations. Prepare all gift acknowledgments.

Assist the Foundation team with administering student scholarships and other assistance.

Teamwork and Professional Development

Contribute to team activities, including team meetings, goal-setting, and collaborative projects.

Participate in professional development and professional networks as identified.

Demonstrate a commitment to continuous quality improvement in all aspects of work.

List is not all-inclusive; other duties may be required and assigned. Qualifications

Required Qualifications:

Associate Degree in administrative/office professional, marketing, or related field.

Proficiency with Microsoft Office suite, especially Word, Excel, and Outlook.

Preferred Qualifications:

Bachelor’s Degree in a related field.

Proficiency in scheduling software.

Experience working with databases.

Experience with event planning.

Prior experience in any of the following fields: Communications, Marketing or Social Media.

Experience using advancement related software programs.

Knowledge, Skills, and Abilities:

Knowledge of typical office operations, software and programs, including word-processing, email, spreadsheets, and databases. Aptitude for learning new programs.

Basic knowledge of various social media platforms with a desire and aptitude to learn content creation, and take basic photos.

High level of interpersonal communication skills, with the ability to communicate effectively verbally and in writing with diverse audiences.

High level of accuracy and attention to detail, excellent grammar and editing skills, and ability to write and proofread at a high level.

Excellent and accurate data entry skills.

Ability to maintain confidentiality about donors and students.

Ability to provide outstanding customer service with a positive and friendly attitude.

Understanding of and appreciation for the academic, ethnic, socio-economic, disability, and gender diversity of students, employees, and the general public.

Physical Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must demonstrate strong attention to detail and must be able to perform complex tasks without error.

While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports, and files.

The employee will be constantly required to sit, talk, hear, and type/write.

The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.

The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.

Specific vision abilities required by this job include close, far, and field of vision.

This position requires regular and punctual employee presence.

Other

Compensation:
The typical starting pay range for this position is $21.01 - $25.36 per hour, commensurate with qualifications and experience. Includes a comprehensive benefits package.

Application Procedure:
Apply at nicoletcollege.edu/employment. Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Monday, September 11, 2023, will receive full consideration. The position will remain open until filled.

Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.