About Troy University

Founded in 1887, Troy University is a public institution composed of a network of campuses throughout Alabama and worldwide. International in scope, Troy University provides a variety of educational programs at the undergraduate and graduate levels, to include doctoral programs for a diverse student body in traditional, nontraditional and emerging electronic formats. Academic programs are supported by a variety of student services which promote the welfare of the individual student. Troy University's dedicated faculty and staff promote discovery and exploration of knowledge and its application to life-long success through effective teaching, service, creative partnerships, scholarship, and research.

Home to 14,000 total students representing more than 60 nations, Troy features a beautiful, historic 650-acre campus in Troy, Ala., as well as three distributed campuses in Dothan, Montgomery, and Phenix City.

Collectively, Troy offers more than 260 internationally recognized undergraduate and graduate programs across five colleges: College of Arts & Sciences, College of Communication and Fine Arts, College of Education, College of Health & Human Services and the Sorrell College of Business.

Athletically, Troy’s 16 Division I teams, the Trojans, compete as members of the NCAA’s Sun Belt Conference. The Trojans have experienced much success throughout the years, winning three national championships and appearing in numerous bowl games (football); winning 11 conference championships, six in the Division I era (basketball); and winning two Division II national championships and competing in the NCAA Division I Tournament multiple times (baseball), among other honors.

Troy’s 2020-2025 strategic plan focuses on five key areas: recruiting students, retaining students, ensuring academic programs enable students to earn degrees, a commitment to internationalization and diversity, and positioning its three distributed campuses as gateways. To read the entire Strategic Plan, visit https://www.troy.edu/about-us/offices-departments/institutional-research-planning-effectiveness/planning/index.html

For more information, please visit www.troy.edu. 

About the Position

In support of the University’s mission, the Associate Vice Chancellor (AVC) for Enrollment Management provides comprehensive management and leadership related to all areas of prospective student recruitment, admissions, and enrollment and assures effective coordination and integration with other functions in fulfilling established annual goals for new enrollments. This position reports to the Senior Vice Chancellor for Student Services and Administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees enrollment management operations of one traditional campus, three non-traditional campuses in Alabama and 12 recruitment support centers outside the state of Alabama in addition to distal recruiters supporting enrollment efforts
• Develops and executes mission-based annual student recruitment/enrollment plan to assure effective student experiences for all areas of student recruitment:  traditional, non-traditional, adult, online, international, and military markets
• Serves as the primary source of advice on strategic decisions associated with recruitment and admission – ensuring that all programs, initiatives, and technologies are fully integrated to assure highly effective experiences for prospective students.
• Assures high levels of quality and efficiency throughout student journey, utilizing CRM-Recruit and Salesforce as fundamental communication tools for communication and processing
• Secures relevant, successful higher education solutions providers in support of annual/strategic plans through direct outreach and RFP processes
• Performs various forms of data and trend analysis to assure high levels of knowledge for decision making and planning
• Works collaboratively with selected vendors offering critical third-party solutions that support/compliment enrollment marketing strategies in identifying, developing, and penetrating right-fit audiences based on student affinity
• Assesses regional, national, and international trends and best practices to assure timely and relevant strategy development and deployment
• Designs annual promotion and advertising plan in conjunction with university marketing to include media placements, social media strategies, and web enhancement
• Provides required updates in enrollment areas of university’s strategic plan.
• Manages operational and institutional scholarship budgets and submits relevant projections for future budget needs
• Coordinates with academic deans and department chairs on academic program development and promotion to better assure attainment of respective credit hour production goals in academic colleges
• Oversight of on-campus student orientation for new students
• Directs call center training for admissions
• Leads a staff of 95 employees, including nine direct reports, assuring highly productive individual and team efforts in achieving stated goals

QUALIFICATION REQUIREMENTS - EDUCATION AND/OR EXPERIENCE:

• Masters Degree
• 5-10 years at Director’s Level in Admissions or Enrollment Management

OTHER SKILLS:

• Must have excellent communication skills
• Must have excellent inter-personal skills
• Must be articulate
• Must be able to speak to large and small groups of people
• Must be able to develop and implement short-term and long-range planning

PHYSICAL DEMANDS:

• Moderate amount of sitting
• Minimum amount of standing, walking, talking and hearing
• Travel required to effectively manage all operations, including those out-of-state
• Lifting of up to 50 pounds.
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

WORK ENVIRONMENT:

• Moderate noise level

Applicants should submit a letter of interest, curriculum vitae/resume, unofficial transcripts, and references.

To view the Position Profile, go to https://www.highereducationleadershipsearch.com/searches/

To apply for this position, visit https://www.highereducationleadershipsearch.com/candidate-portal-form.

To nominate someone for this position, e-mail: nominations@highereducationleadershipsearch.com

Bill Meehan, Ed.D. & John McElveen, Ed.D. will be assisting Troy University with this search. If you have questions or would like to have a confidential conversation about the position, call 256-239-2305 or e-mail billmeehan@highereducationleadershipsearch.com or jmcelveen@highereducationleadershipsearch.com

Troy University is an Equal Opportunity Employer and specifically invites applications from women, minorities, veterans and people with disabilities.

Candidates for this position will be considered through September 1, 2023.