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Employee Assistance Program Coordinator

Binghamton University, State University of New York
Binghamton, NY

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Job Details

Category:: Professional
Department:: Employee Assistance Program
Locations:: Binghamton, NY
Posted:: Jul 24, 2023
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 00467
Position ID:: 165109

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first- generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $52,000 - $60,000

Binghamton University is seeking a Coordinator for the Employee assistance Program (EAP). The health and optimal functioning of its workforce is important and key to the advancement of the University's mission. Binghamton University is seeking an Employee Assistance Program (EAP) Coordinator to plan, develop, and implement the university's EAP services under the supervision of the EAP Associate Director. The EAP Coordinator will be responsible for promoting the EAP throughout the university, distributing materials, conducting training sessions and facilitating wellness programs. The successful candidate will uphold confidentiality, ensure employees are educated about EAP services, and collaborate with campus partners to address campus needs. The EAP coordinator may be assigned to participate in campus committees and/or working groups as a representative of EAP as well as work in conjunction with the Healthy Campus Initiative in support of campus wide wellness programming for Binghamton University employees, when appropriate. The individual will also carry a caseload of clients providing assessment and referral services. The EAP coordinator will also be considered a critical and essential employee and be expected respond to critical incidents, as needed.

Responsibilities and duties include:

  • Develop, plan, and implement EAP sponsored health and wellness initiatives and programs that cater to the diverse needs of Binghamton University faculty, staff, and retirees
    • This includes identifying speakers, topics, and event logistics and managing honorariums (as needed)
  • Provide confidential assessment and referral services for university employees, retirees and their families, as requested. Provide follow-up services, when appropriate.
  • Maintain familiarity with community-based resources and referral networks
  • Demonstrate knowledge of mental health and rehabilitative insurance benefits and treatment options
  • Work in conjunction with the Healthy Campus Initiative in support of campus wide wellness programming for Binghamton University employees
  • Promote the mission and services of the EAP to the campus community through outreach activities, and active participation in the EAP committee as a non-voting member
  • Collaborate with campus partners, including the University Counseling Center, Ombudsman Office, University Center for Training and Development, Human Resources, Retiree Services Coordinator, University Police Department, and Union Representatives, Health Campus, etc. to proactively address campus needs
  • Participate in the New York State EAP New Coordinator Institute Training and engage in continued professional development and training opportunities, including mandatory, ongoing NYS EAP trainings
  • Be flexible with work hours to meet campus needs, including occasional nights and weekends. Hours may be flexed to accommodate
  • Keep accurate statistics of all EAP contacts and programs in accordance with NYS EAP guidelines and submit required reports as scheduled
  • Maintain relationship with NYS Regional Representative as program consultant and for guidance when needed


Visa sponsorship is not available for this position

  • Bachelor's degree in a related field (e.g., psychology, counseling, social work, health and wellness coaching/education)
  • Experience in human resources; organizational management; program development; wellness programming; adult education and training; employee assistance and/or administration
  • Strong organizational skills with the ability to plan, implement, and manage EAP services and programs effectively
  • Ability to work with a diverse population and promote diversity in the workplace
  • Knowledge of confidentiality requirements and the ability to protect and maintain the confidentiality of all EAP and employee/client information
  • Ability to promote EAP services through various channels, such as health fairs, brown bag lunches, flyers, emails, and other promotional materials
  • Ability to serve as a liaison between the department, the University, employees and the NYS EAP
  • Strong problem-solving skills and the ability to address job performance issues through appropriate utilization of EAP services
  • Proficiency in Google Suite and willingness to learn relevant software and systems


  • Excellent communication and interpersonal skills to engage with employees, supervisors, managers, and campus partners
  • Experience in conducting training sessions and orientation programs for supervisors, managers, and employees
  • Familiarity with mental health resources, community-based services, and insurance benefits

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

All applicants must apply via Interview Exchange:

Deadline for Internal Applicants: August 9, 2023

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:


Working at Binghamton University

Message on working at Binghamton University from President Harvey Stenger    


Binghamton University opened its doors as Triple Cities College in 1946, to serve the needs of local veterans returning from service in World War II. Originally located in Endicott, N.Y., five miles west of the present campus, the fledgling school was a branch of Syracuse University.

Four years later, the college was incorporated into the State University of New York (SUNY) and renamed Harpur College in honor of Robert Harpur, a Colonial teacher, patriot and pioneer who helped settle the area west of Binghamton.

In 1961, the campus moved across the Susquehanna River to Vestal. Growing enrollment and a reputation for excellence soon led to the selection of Harpur College as one of four doctorate-granting University Centers in the SUNY system.

In 1965, the campus was formally designated the State University of New York at Binghamton, and in 1992, Binghamton University was adopted as our informal name.

Mission Statement

Binghamton University is a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities.

Vision Statement

Binghamton as an institution is dedicated to higher education, one that combines an international reputation for graduate education, research, scholarship and creative endeavor with the best undergraduate programs available at any public university.

We are an academically selective community that shares ideas across departments, disciplines and borders. We encourage faculty, students and staff to ask unexpected questions, foster open dialog and develop innovative solutions to important problems.

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