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Federal Work Study (On-Campus) - Production Services Technicians

East Carolina University
Greenville, NC

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Advertising Department:


Academic Term/Year:

Fall 2023

Position Title:

Federal Work Study (On-Campus) - Production Services Technicians

Posting Number:


Position Number:


Student Job Category:

Student - Federal Work Study On-Campus

Number of Vacancies:


Job Description:

ECU Department of Student Involvement & Leadership is currently seeking several Central Reservations Office (CRO) Production Services Technicians. Student Technicians are part-time workers who assist and support the technical functions of the Student Centers, Wright Auditorium, and some outdoor space managed by the Central Reservations Office. A Student Technician may be directly supervised by a professional member of Production Services or the Central Reservations Office. Student Technicians are expected to fulfill the following general roles and responsibilities: • Administrator: Complete all necessary paperwork, forms, and tasks as required. Attend scheduled shifts and know the staff manual protocols. • Technical skill: Operate movie systems, simple portable sounds systems, outdoor sound systems, basic LCD projectors, laptop set ups, and proper microphone setups. Set-up and operate theatre projection, sound, and lighting equipment. • Customer Service: Acknowledge and greet students, staff, faculty, and University guests. Be familiar with campus resources and departmental functions in which to best work with faculty, staff, students, and guests of the University; helping them to connect to resources as appropriate. Assist with navigating through campus and keep the supervisor informed. Help create a welcoming environment. Document incidents and follow protocols set out via training and staff manuals. Be knowledgeable of when situations are beyond the scope of Central Reservations Office Production Services Technicians. • Clerical Aid: Be able to enter data into a computer. File records, send emails, answer telephone calls, and relay messages to the appropriate contacts. Be able to operate common office equipment such as computers, copiers, scanners, calculators, fax machines, etc. • Security: Provide for the safety of patrons during events. Enforce facility policies and capacity. Deter theft. Be knowledgeable of emergency evacuation and lock down procedures. • University Representative: Serve as a positive role models. Provide for the needs of students, staff, faculty, and University guests. Be mindful of social media tags & posts. Represent Student Involvement and Leadership as well as East Carolina University positively. • Team Member: Attend all training sessions, support staff team, and assist them when needed. Maintain positive communication with staff and all Student Involvement and Leadership employees. As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills that employers seek as well as CAS Learning Domains: • Effective Communication • Accountability • Integrity • Professionalism • Conflict Resolution • Problem Solving • Effective Reasoning • Initiative • Organizing • Planning • Teamwork • Adaptability • Resiliency • Technical Skill

Preferred (Majors, Experience, GPA, etc.):

Applicants should be enrolled as a student and be in good academic standing with East Carolina University; as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of 2.0. Students must attend mandatory training dates.

Special Instructions to Applicant:

Please upload the Federal Work Study Authorization Form, resume, and Fall 2023 Week at a Glance class schedule, and availability (including nights and weekend).

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)

Quick Link for Direct Access:

Open Date:


Close Date:


Open Until Filled:



ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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