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Assistant Vice President for Strategic Operations

Frostburg State University
Frostburg, Maryland
Commensurate with experience

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Executive Administration Jobs
Vice Presidents
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Frostburg State University (FSU) Office of the Provost seeks a dynamic and experienced strategic operations professional to join the Academic Affairs team. Reporting to the Provost & Vice President for Academic Affairs, the Assistant Vice President for Strategic Operations (AVPSO) is a member of the Provost’s senior leadership team and is responsible for leading ongoing and new efforts to strategically leverage data and technology to advance the University’s mission by engaging all FSU divisions with academic affairs units to attain university’s highest priorities. Salary is commensurate with experience and qualifications; University System of Maryland benefits package included.

The AVPSO will work collaboratively with the Provost’s leadership team and all Academic Affairs unit heads. The AVPSO will serve as a champion for a data inclusive culture within the Office of the Provost and provide the vision and leadership for developing and implementing information and technology strategies and initiatives throughout the office. The AVPSO will lead planning and implementation of high priority projects that optimize Institution Effectiveness and Student Success. In addition to leading regional accreditation efforts in collaboration with Assistant Vice President for External Relations and Fiscal Management, the AVPSO will function as a thought leader, advisor, and integrator in support of the Office of the Provost and FSU’s mission, vision, and values in the development of goals, strategic initiatives, objectives, policies, and procedures.


  • This position directs and oversees strategic and operational activities, initiatives, and projects for the Provost Office. This position interacts with the functional units regarding initiatives and projects, employee engagement, and organizational development. Assists in the resolution of administrative matters, objectives, policies, and procedures for the Office of the Provost. This position engages in high-performance, leading-edge, innovative practices. This position will oversee and maintain regional FSU accreditations, approvals, and licensure of institutional programs.  In this area, that AVPSO will work closely with the Assistant Vice President for External Relations and Fiscal Management who oversees regional accreditation efforts for the University. Provide leadership for all analytic aspects of the work performed in the Provost Office. Develops metrics to measure strategic planning success. Evaluates administrative support structures and recommends improvements and reorganizations. Aggregating metrics and other operational activity reports for Senior administrative decision-making and evaluation of operations. Work closely with various operational departments across the FSU community to ensure that pertinent data is accurately captured in the FSU Management system and relevant policies and guidelines are adhered to. Drive operations and compliance strategy by assessing risks, noting opportunities for expansion/change, setting overall goals and metrics, and proposing projects or systems to enhance efficiency. Evaluate existing available analytic tools and make recommendations regarding their utility and appropriate use. Serve as department expert on these tools and ensure optimization of their use. Possesses expertise and provides strategic direction and oversight for the design, development, operation, and support of systems, including enterprise architecture management, application management, data management, security and risk management, and infrastructure and operations support management. This position will lead the unit’s development and management of data analytics and customer insights to deliver robust strategic recommendations. By leveraging primary and secondary research, this role will extract actionable insights to ensure competitive position, increase performance and support consumer preferences. Lead advanced analytics and sophisticated model development as required by the priorities of the department to tell a story and present industry trends and strategic imperatives for FSU. Identify, analyze, and interpret data as well as trends or patterns in data sets and provide comprehensive reports for the Provost and Executive Team.

Minimum Qualifications:

  • Master's degree with a minimum of 10 years of strongly related experience with increasing levels of responsibility in higher education Increasingly progressive information and/or technology experience and leadership in higher education Strong background in data management and analytics, data standards and security, business process design, report development, testing, and support of advancement information systems in higher education Excellent communication, leadership, and listening skills, as well as the ability to work effectively and communicate (verbal and written) with all stakeholders A creative and progressive thinker who is proficient in establishing a new course of action, then work with others on implementation Ability to establish goals, promote accountability while being supportive in meeting set goals Comfortable making unpopular, yet necessary and tough decisions Experience with flexibility developing strategies that address the varying needs of numerous constituents in order to develop agreed upon strategies that are in the best interest of FSU  Values the importance of developing and maintaining positive working relationships and promotes a team philosophy

About the University: A member institution of the University System of Maryland, Frostburg State University is a public, comprehensive, largely residential regional university offering programs in the sciences, education, business, the arts, and humanities at both the undergraduate and graduate levels. With nearly two hundred committed faculty and close to six hundred staff, FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research. More than 4,000 students enroll yearly.

About the Area: FSU is located on a scenic 260-acre campus in the mountains of Western Maryland, a region rich in history, quaint shopping areas and eclectic cafes and food choices. The Western Maryland region is considered a four-season outdoor hub of recreational experiences offering activities such as hiking, mountain biking, water sports, snowboarding, skiing, golfing, climbing, etc. Frostburg offers a family-friendly college town feel with easy access to major cities like Pittsburgh, Washington, and Baltimore. If you are looking for insightful colleagues, energetic students, and a great place to work and call home in a region with unlimited adventure seeking opportunities, FSU is for you!

To Apply: Please visit Along with your application, please provide the following: 1) resume; 2) a cover letter specifically addressing the requirements in this advertisement; and 3) contact information for three professional references.

For full assurance of consideration, apply by August 8th, 2023.
Position is open until filled.

FSU is proud to be a diverse and inclusive multicultural university.

Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce. FSU is an Equal Opportunity Employer.  Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request.  Please notify us in advance. 



Founded in 1898, Frostburg State University (FSU) is a comprehensive, regional Master's university located in the scenic highlands of Western Maryland. FSU is the only four-year public institution in Maryland west of the Baltimore-Washington metro area and serves as the premier educational and cultural center for Western Maryland and surrounding counties in Pennsylvania and West Virginia. FSU offers 43 undergraduate majors and two engineering majors (in conjunction with the University of Maryland, College Park) through its three colleges: the College of Business, the College of Education and the College of Liberal Arts & Sciences. It also offers graduate degree programs in business, education, biological sciences, computer science, psychology and recreation management. A professional master of engineering degree is also offered in collaboration with the University of Maryland, College Park. The University's buildings and grounds, set on 260 acres, make learning, living and working on the Frostburg campus a special pleasure as students enjoy modern facilities including outstanding physical education and performing arts centers, a new state-of-the-art science center and apartment-style housing clustered around spacious, student-friendly quads.

As a member of the University System of Maryland, FSU actively seeks out opportunities to collaborate with other USM institutions to increase the offerings available to student. The system is made up of 11 universities, two research institutes and two regional higher education centers and is the 12th largest university system in the United Stats serving over 100,000 undergraduate students, 30,000 graduate students, with 8,700 faculty. USM has the largest offering of online programs in the US of any public university offering 100 distinct undergraduate, graduate and certificate programs.

With 4,300 undergraduate students, 700 graduate students and 233 faculty members, FSU's main campus focuses on traditional residential students but also serves the diverse learning needs of non-traditional students with on-line courses, distance learning, collaborative programs and the downstate center located in Hagerstown. FSU offers an array of high-quality and affordable undergraduate and graduate degrees emphasizing academic programs in education, business, applied science and technology, and creative and performing arts, as well as programs in the humanities and social sciences. As a comprehensive regional university, FSU also serves as an educational and cultural center for Western Maryland and plays a vital role in regional economic development initiatives.

  Over the past several years, FSU has completed two phases of a major facilities plan with the $6.5 million renovation in 2002 of Gunter Hall which houses the Department of Geography and laboratory facilities and the construction of the $33 million Compton Science Center in 2003. The final phase of the plan is currently under design and is scheduled to be completed by 2010 with the construction of the Center for Communications and Information Technology, a $52 million building specifically designed for technology-intensive disciplines, including mass communications, computer science, graphic design and mathematics. The final phase also includes an expanded planetarium and state-of-the-art venues for FSU's television and radio stations.

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