Job no: 519415
Work type: Staff Full Time
Categories: Other Staff Positions
OFFICIAL JOB TITLE: Coordinator of International Student Services
DIVISION: Academic Affairs
DEPARTMENT: International Student & Scholar Center
BARGAINING UNIT STATUS: ESU 12 CAT
REPORTS TO: Executive Director of International Education
SUMMARY PURPOSE OF POSITION: The International Student & Scholar Center is part of the University's Division of Academic Affairs under the leadership of the Associate Provost. In a confidential environment, the Coordinator of International Student Services serves as direct support to the ISSC, staff, faculty, and to international students to ensure a successful onboarding process.
Follows the University’s best practices to build and support student academic success and retention, and assists in meeting strategic objectives for persistence and timely graduation of all students.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
- In a confidential environment, serve as a DSO (Designated School Official) creating and maintaining student and exchange visitor records in SEVIS (Student and Exchange Visitor Information System) of the Department of Homeland Security
- Work with Admission Offices to create and process documents for F and J visa individuals, maintain copies of confidential files of students and exchange visitors, collect data, and prepare reports and other electronic records for regulatory compliance.
- Use PeopleSoft Student Administration, Sunapsis, and SEVIS to meet regulatory and compliance requirements by the Department of Homeland Security and Department of State
- Provide guidance and direction to faculty, staff, and students on matters pertaining to student and exchange visitor visa policies and procedures to ensure compliance with the Student and Exchange Visitor Program (SEVP) and other relevant government regulations
- Counsel and correspond with prospective students. Provide information to prospective international students on academic programming as well as I-20 and visa related issues
- Lead efforts for smooth onboarding of new international students and collaborate with various offices such as Housing & Residential Education and academic departments to assist students in their transition
- Assist in organizing and running various curricular and social events (International Student Orientations, International Education Week, and employment workshops, etc.)
- Develop and implement strategic academic and campus support programming for international students, including but not limited to:
-Collaborate with academic departments and other offices (Health Services, Counseling Center, Career Center, Housing & Residential Education, Dining Services, Academic Support Centers, etc.) to help international students access various support services.
-Work with the Career Center to assist international students get on-campus jobs as well as Optional Practical Training (OPT) and -Curricular Practical Training (CPT) related off-campus training/career opportunities. Collaborate with Admissions Offices, Registrar’s Office, and other University offices to ensure effective and efficient delivery of international admission and registration services.
Coordinate and implement social activities to increase engagement and a sense of belonging to UMassD
- Proactively work with at-risk international students and their departments with regard to academic procedures that have serious consequences to F and J status (e.g. academic dismissal, withdrawal, leave of absence, I-20 extensions etc.)
- Prepare and disseminate information about ISSC programs, campus and community events, US culture, and regulatory requirements
- Utilize social networking tools to engage international students
- Participate in training activities as necessary to remain up to date with compliance
- Other duties as assigned
EDUCATION: Bachelor’s Degree
EXPERIENCE: Previous (over one year) experience with international student services.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Knowledge of U.S. Department of Homeland Security, regulations and policies as it applies to International
Students and Scholars
• Excellent oral, written, and presentational, organizational and interpersonal skills
• Significant ability to: take initiative and function independently, make sound judgments,
be accountable and work effectively with the University’s international community
• Strong inter-cultural communication skills and knowledge of the social and psychological process of
adjusting to another culture; an understanding of international cultures, world geography and current events
• Experience working in International Student and Scholar Services
• Experienced in international education and cross-cultural programming
• Familiarity with PeopleSoft Student Administration, and case tracking software such as Sunapsis and Terra Dotta
Salary for ESU: Salary ESU Salary is commensurate with experience.
UMass Dartmouth offers exciting benefits such as:
75% Employer-Paid Health Insurance
Flexible Spending Accounts
Long Term Disability
State Pension Retirement Plan
Optional Retirement Savings Plans
Tuition Credit (Employee, Spouse, & Dependents)
Twelve (12) paid holidays
Paid personal, vacation, and sick time
Benefits for ESU Union: ESU
Applicants must be authorized for employment in the U.S. on a full time basis. Employment-based visa sponsorship not available.
To apply please submit a letter of interest, current resume and the contact information for three professional references.
The deadline for internal applicants is July 25, 2023
The review of applications will begin July 26, 2023, and will be ongoing.
Advertised: 11 Jul 2023 Eastern Daylight Time