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Instructional Designer - ForHealth Consulting - REMOTE

University of Massachusetts Medical School
333 South St

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Job Details


Under the general direction of the Director or designee the Instructional Designer and Trainer will partner with Behavioral Health Workforce Training Clearinghouse team and subject matter experts to translate policy, regulations, and evidence-based practices into learner centric designs for asynchronous consumption. These trainings engage and support the target audiences of behavioral health clinicians. The ideal candidate is a critical thinker, enthusiastic educator, and willing to act in order to drive impact in a fast-changing environment. This position will be 100% remote working around Eastern Standard Time (EST) schedule.


Curriculum Design:Translate identified performance gaps and business needs into learning requirements with measurable learning objectives.Based on learning requirements, design and pitch scalable enablement interventions that positively impact productivity while balancing resource constraints.Build trust and credibility with subject matter experts to influence scope of learning programs and in support of design approach.Choose appropriate instructional strategies and content modalities to accomplish specific performance objectives.Design and develop asynchronous learning objects.Analyze, select, and/or adapt existing content assets to incorporate into learning programs.Identify content gaps and partner with writers, visual/media designers, and content packagers to realize your design vision, including development of creative briefs to guide production of supporting material/media.Devise modes of assessment, such as quizzes or stand-and-deliver experiences, to measure the effectiveness of learning initiatives.Design evaluation strategies and utilizes the LMS tools to determine whether desired learning and performance outcomes are achieved. Periodically refresh the training content to stay up-to-date on the latest policies and processes.Review program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement.Stay updated on all emerging instructional technologies and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible.

Training:Identify appropriate training media and methodologies based on audience learning styles, course content, audience location point within the learning process. Provide direct support to instructors and presenters using technology (Zoom, WebEx) for instructor-led synchronous training. Facilitates and delivers training, as needed.

Learning Management System:Host and manage training content on the LMS.Analyze software needs and capabilities using best practices.Develop innovative, blended learning solutions, administer the Learning Management System (LMS), maintaining on-line tools, integrated products and provide technical support.Remain current on virtual learning and emerging technologies and methods.Assist in the development and preparation of course materials and online distribution, including publication and organization of learning objects in the LMS.Analyze data for reporting purposes and consult with subject matter experts in the development of online course materials including course learning objectives and providing appropriate supporting technologies and expert advice to instructional designers.Identify and act on opportunities to improve digital instruction and learning.


REQUIRED EDUCATIONBachelor’s Level Degree or equivalent in Education, Learning and Development, Instructional Design or a related field.REQUIRED WORK EXPERIENCE5-7 years of experience in instructional design working in a large institution.2 years experience working with a Learning Management Systems (LMS).Minimum 2 years of experience coordinating and planning training projects.Solid knowledge of adult learning principles, including how to apply them in the design process.Solid planning, organizational and multi-tasking skills. Basic project management skills required.Work collaboratively in a hurry up and wait environment.Excellent interpersonal, oral and written communication skills necessary to interact with clients and staff. Background in learning design experience using ADDIE/SAM or similar instructional design methodology.Ability to apply concepts of adult learning theory to design impactful learning experiences for various delivery environments, both synchronous and asynchronous.Ability to take complex, sometimes mixed messages from multiple stakeholders and transform them into simple, elegant, and clear learning solutions.Familiarity with learning and/or design software tools (Photoshop, Articulate Storyline 360, Vyond, Captivate, Camtasia, etc.) in order to translate content needs into realistic creative shorts.Proficient in audio and video editing.Knowledge and use of various program evaluation tools which serve to measure effectiveness and impact of programs and learning initiatives.Ability to manage multiple priorities and deliver on-time results.Advanced written and verbal communication skills.Ability to deliver high quality solutions quickly and adapt and iterate based on stakeholder feedback and content performance.Experience with government-based insurance products preferred.

Additional Information

Clinical or Public Health experience is preferred.


Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 


UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!


With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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