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Instructional Designer, Online Education

Wake Forest University
Winston Salem, NC

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Job Details

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

As an instructional designer in the Office of Online Education you will collaborate and lead teams of faculty and staff in designing high-quality online and blended learning experiences across schools, programs, and departments at Wake Forest University. Working closely with faculty and staff colleagues you will consult on instructional activities; evaluate educational technologies and teaching practices; manage course design projects; collaborate with faculty on the design and delivery of their courses; design faculty development experiences; and contribute to related work on special projects as needed.

Job Description

Essential Functions:

Project Management and Course Design (60%)
  • Ensure instructional integrity of the course development projects through a method of systematic design and clear course standards and objectives.
  • Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.
  • Serve as project manager for online and blended course development, coordinating course teams including instructors, relevant academic support staff, and multimedia specialists.
  • Build out learner-friendly course experiences using Wake Forest’s online course platforms and learning technologies.
  • Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.
  • Identify and develop instructional best practices for online and blended learning environments.
  • Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.
Consulting and Evaluation (30%)
  • Consult with faculty on the effective use of instructional design strategies, web-based resources, multimedia technologies, and instructional software to improve teaching for online delivery.
  • Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.
  • Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.
Faculty Development and Special Projects (10%)
  • Support constituent groups served by online education at the university through training, on-demand help guides, and secondary technical support.
  • Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.

Required Education, Knowledge, Skills, Abilities:

  • A bachelor’s degree in relevant discipline (i.e., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking, etc.) and at least 2-4 years of relevant experience.
  • Two or more years professional experience in instructional design, user experience design, online education, teaching, or a related field that applies educational theories in the creation of equitable experiences in digital environments.
  • Demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.
  • Strong and comprehensive oral, written, and interpersonal skills that enable one to collaborate effectively with multiple constituencies in a fast-paced, dynamic work environment.

Preferred Education, Knowledge, Skills, Abilities:

  • A master’s degree in relevant discipline (i.e., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking, etc.) and five years of relevant experience.
  • Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.
  • Experience learning or teaching programming languages.
  • Intermediate or advanced skills in website design, graphic design, analytics software, or video editing and production.
  • Cross-disciplinary training in higher education learning environments.


  • Responsible for own work.

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.


Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (

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