IT Communications Technician (Equipment Systems Specialist, Career)

Job No: 528682
Work Type:
Locations: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)




Position Summary

The primary responsibilities of the IT Communications Technician are installation, support, and troubleshooting of campus cable and network infrastructure. This includes support for large wiring projects, complete move, add and change work orders for voice, network service, and wireless network infrastructure.

The responsibilities and duties of the IT Communications Technician include but are not limited to:

• Field network installation and configuration for a complete installation of the wireless or wired network devices including Access Point install and provisioning, switch port activation, switch installation, etc.
• Configure PBX or UCaaS system for voice work order needs
• Install Category 6 cables as part of work order requests
• Update ServiceNow tickets
• Assist with installation of communication cable infrastructure

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The mission of the Information Technology Division (ITD) is to develop the long-term infrastructure, services, and strategy necessary to support the University's mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community.

Information Technology and Network Infrastructure (ITNI) is responsible for providing the infrastructure to support the campus IT needs. ITNI supports the campus networks and Internet access, including all wired and wireless networking. ITNI provides campus telephone service for faculty and staff, including voice mail, call centers, and other voice services. We install and support campus fiber and copper cable infrastructure for all campus buildings. ITNI supports these services on the main campus, residence halls, IVC, Brawley, and off-site foundation buildings

For more information regarding the Information Technology Division, click here.

Education and Experience

To enter this classification, a basic foundation of knowledge and skills in technical systems and equipment is a prerequisite. This foundation would normally be obtained through an associate of arts degree in electronics, telecommunications, or industrial technology or equivalent education, training, and/or directly related experience. Foundation knowledge and skills for the Equipment/Systems Specialist include a basic knowledge of electronic (digital or analog) theories, mechanical design, and understanding of the operation and use of the equipment and systems commonly utilized in the assigned area

Key Qualifications

• Minimum of 3 years of professional working experience working with cabling installation, preferably Category 6 Cabling systems
• Experience in installation of telecommunications cable system including twisted pair and coax
• Working knowledge of the lower three layers of the Open Systems Interconnection model
• Versed in the communications infrastructure aspects of systems and networks
• Demonstrated knowledge of principles of inside and outside plant engineering and construction
• Experience installing, troubleshooting, and providing support for Network Analyst and Ethernet connections

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,834 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,625 - $7,216 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on June 26, 2023. To receive full consideration, apply by June 25, 2023. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu.


Advertised: Jun 09, 2023 (11:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/528682/it-communications-technician-equipment-systems-specialist-career







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