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Database Assistant

Employer: Spelman College
Location: Atlanta, GA

Administrative Jobs: Technology, Database Administration
Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Job Details

Position Title:

Database Assistant

Position Summary:

This position is responsible for data entry and to provide assistance in all phases of processing.

Essential Duties and Responsibilities :

Daily entry of applications and prospects according to established policies and procedures that help ensure the accuracy and integrity of the database
Processes incoming admissions documents received either in person, by mail, or electronically
Reviews high school transcripts and recalculates grade point averages based on an internal quality point scale for standard courses, honors, and AP courses.
Assist with Banner testing
Assist with entering information for transfer articulation in Banner
Assist with process documentation
Preparation of online application files for decision review
Use independent thinking and problem-solving skills to handle phone, email, and in-person inquiries regarding application status
Provide exceptional customer service
First contact with students and customers who are experiencing problems or need to express complaints; works towards problem-solving and customer satisfaction/understanding in a professional, friendly manner
Refer customers to supervisors, departments, and program areas as needed
Troubleshoot and resolve admission issues for customers and other areas of the college;
Assist with the execution of on-campus admission recruitment activities
Ability to adapt and learn new operational systems
Assist with the front desk and main office phone coverage
May direct student workers to include training; allocation and coordination of work; participate in the training of new employees
May participate in the development and recommendation of operating policy and procedural improvements by assisting in problem-solving, project planning, and development and execution of state goals and objectives; participate in the analysis of system and technology changes and upgrades
Provide routine advice and guidance to client department representatives, employees, and others on the application of admission policies, procedures, and documents

Required Qualifications:

A high school diploma and a minimum of two years of related experience are required that includes data entry or an equivalent combination of education and experience are required. This employee must pay attention to accuracy and details.
Alpha and numeric keystrokes speed of 7500 is required.The incumbent must have the ability to read and comprehend simple instructions, short correspondence, memos, and emails as well as write simple correspondence.

Work comfortably in a high volume environment with speed and accuracy; well-organized, detail-oriented, flexible, and ability to work on multiple projects simultaneously in a fast-paced, deadline-driven environment. Effective presentation of information in one-on-one and small group situations to parents, prospective students, faculty, staff, students, and the general public is essential.To perform this job successfully, an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational databases; strongly preferred knowledge of Banner SIS experience and Slate CRM (or other CRM platforms); assist with the upkeep of process documentation.

Preferred Qualifications:

To perform this job successfully, an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational databases; strongly preferred knowledge of Banner SIS experience and Slate CRM (or other CRM platforms); assist with the upkeep of process documentation.

Certifications, Licenses, Restrictions :

Physical Demands:

While performing the duties of this job, the employee is regularly required to: use hands, handle things, use the computer, talk, sit, and hear. The employee frequently is required to: stand, walk, and reach with hands and arms.

The employee is occasionally required to: lift and/or move up to 15 pounds. The employee must have good vision with the ability to see clearly and adjust focus as needed.

Shift:

Days

% Travel Required:

1% - 25%

Full Time/Part Time:

Full-time

FLSA:

Non-Exempt

Number of Vacancies:

Posting Number:

SC0541P

Posting Open Date:

02/24/2023

Open Until Filled:

Yes

EEO Statement:

Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.

COVID-19 Vaccination Protocol:

Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up to date COVID-19 vaccination of all faculty, staff, and students (collectively “Campus Community”) that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination: full vaccination and a booster (when eligible) or a single dose of the bivalent vaccine) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at ibiyemibrown@spelman.edu. Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using Etrieve.

Organization

Working at Spelman College

Spelman College is a prestigious, highly selective historically Black college that prepares women to change the world. Spelman’s holistic liberal arts education empowers women to excel intellectually, think creatively, serve wholeheartedly, act globally, and lead boldly. Located in Atlanta, Spelman College’s multifaceted, person-centered learning community creates lasting bonds of sisterhood and support. Providing an educational experience unlike any other, Spelman embraces a long-standing and life-changing commitment to academic rigor, career development, community involvement, and positive social impact.

Spelman is part of the Atlanta University Center, the largest consortium of historically Black institutions of higher learning in the world. Its partner institutions include Clark Atlanta University, Morehouse College and Morehouse School of Medicine. Spelman shares cross-registration with its undergraduate partners. The AUC institutions also share the newly renovated Robert W. Woodruff Library.

A historic campus of 32 acres, dating back to 1883, Spelman is five minutes west of downtown Atlanta. There are 25 buildings on the lush, well-manicured campus, including a new, silver LEED- certified green residence hall, The Suites, and The Camille O. Hanks Cosby Academic Center, which houses the Spelman College Museum of Fine Art and the state-of-the-art College Archives.

As a result of its dedicated faculty and staff, Spelman College has gained an excellent national reputation and high rankings in the media’s annual college guides. The College ranks among the top 70 Best Liberal Arts Colleges, consistently ranks as a top producer of Fulbright Fellows and Teach For America candidates, and has the distinction of being the leading producer of Black females who go on to earn doctoral degrees in science and engineering.

Spelman College is also home to SpelBots, the first all-women, African-American robotics team to take part in the international RoboCup competition in 2005, long considered the Olympics of Robotics and artificial intelligence. In addition, the Women’s Research and Resource Center, the WISDOM Center and Center for Leadership and Civic Engagement, as well as the College’s departments of art and drama and dance, are among the many esteemed programs that showcase the College’s strengths in the humanities, arts and service leadership.

Dedicated, talented, and well-qualified faculty members are a hallmark of Spelman College. Home to 183 full-time faculty members, Spelman boasts an 11:1 student/faculty ratio, providing students with greater opportunities to engage with professors across disciplines. The William and Camille Cosby Endowed Professorship Program, for example, supports professorships in the fine arts, humanities and the social sciences. It is a multidisciplinary initiative designed to enhance the intellectual, cultural and creative life of Spelman College and its surrounding community. Previous Cosby Chairs include former Atlanta mayor Shirley Franklin; award-winning author and poet Pearl Cleage, C’71; the Rev. Renita Weems; distinguished scholar and economist William Darity, Ph.D.; and Bernice Johnson Reagon, C'70, an internationally known producer, composer and recording artist, and founder of the Grammy Award-nominated a cappella ensemble Sweet Honey and the Rock.

Spelman faculty have a significant impact on the College’s mission to educate students to lead and serve their communities and the world. To this end, Spelman’s iconic representative is the Millenial professor. The College is strengthening its Faculty Development Program to be comprehensive – recruiting and retaining talented individuals who pursue creative, rigorous scholarship and course development within their disciplines and in multidisciplinary ventures. These professors will also lead the way in internationalizing the curriculum.

As part of the College’s strategic plan for 2015, Spelman’s agenda is to strengthen the academic core of the institution. Constituents such as students, faculty, staff, administrators, alumnae, trustees and community partners participate by taking specific actions called GOALS. Spelman’s faculty goals are: global engagement; ongoing professional development; advising students to prepare not only for careers but for lives of success, leadership, and service; leadership through participation in shared governance; and service learning integrated across the curriculum.

The Spelman MILE – My Integrated Learning Experience – forms the foundation of Spelman College’s strategic plan. Symbolizing a transformational journey of learning, the Spelman MILE will ensure key competencies – such as critical thinking, effective communication, quantitative reasoning, and digital literacy – that Millenial students need for personal success. Student GOALS include: global engagement, including at least one meaningful international travel experience; opportunities for undergraduate research and career-related internships; alumnae connections to strengthen our sisterly bonds early on; leadership development focused on individual potential and best practices; and service learning that pairs hands-on community engagement with coursework shared governance.

Each year, the College hosts Research Day in April, as well as Faculty Research Day in October. Both events are designed to showcase excellence in student and faculty research across academic disciplines.

For more information about Spelman, visit http://www.spelman.edu/.

Company info

Website: http://www.spelman.edu/
Telephone: 4042705100
Location: 350 Spelman Lane SW
Atlanta
GA
30314
United States

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