Reporting to the Assistant Vice President for Student Academic Services, the Director will:
Supervision and Management:
- Provide leadership, strategic direction, and subject-matter expertise for academic advising and services for First and Second Year Advising (FSYA) and Student-Athlete Academic Services (SAAS).
- Hire, train, supervise, and evaluate professional staff; directly supervise 2 Associate Directors for First and Second Year Advising, the Associate Athletics Director for Student-Athlete Academic Services, and the Administrative Coordinator; provide professional development opportunities; indirectly supervise assistant directors, academic advisors, and undergraduate and graduate student employees.
- Foster a positive team dynamic among staff across units, focused on student success.
Academic Advising Leadership and Technology:
- Provide oversight of academic advising, technology operations, and reporting to advance university-wide academic advising efforts with a focus on first- and second-year academic advising and services.
- Advance the implementation and utilization of technology platforms to enhance academic advising and services (e.g., EAB Navigate).
- Evaluate, design, and implement robust student self-service assets.
- Collaborate with campus partners to identify barriers and academic advising intervention plans to address said barriers.
- Design and implement assessment to allow for continuous improvement of academic advising processes.
- Assist in the development of university-wide academic advising policies, procedures, systems, and tools that support student persistence to graduation.
- Develop reports and analytics related to academic advising and services.
- Chair Advising Leadership Committee, including academic advising leaders in the Office of Scholars Programs and from across undergraduate colleges/schools; support activities of the Undergraduate Advising Council (UAC).
- Serve as academic advisor for small caseload of first- and second-year undergraduate students, providing holistic academic advising on major discernment, course selection, degree requirements, and a range of student academic and development issues.
- Assist students in developing a meaningful academic and co-curricular plan within the Jesuit tradition.
- Communicate degree requirements, academic policies to students, parents, and faculty.
- Provide additional support to students in academic distress or on academic probation in accordance with academic policies; refer students needing additional support to appropriate campus offices and resources.
- Teach section(s) of UNIV 101 First Year Seminar.
Assessment and Evaluation:
- Use data-informed student outcomes to direct work to further students’ holistic growth.
- Partner on assessment and manage key indicators of positive student outcomes. Analyze effectiveness of academic advising programs and services; recommend and implement changes.
- Develop and evaluate units’ initiatives using data collected from student feedback, benchmark institutions, and professional organizations.
- In collaboration with unit leaders, develop annual reports on programs and services offered through First and Second Year Advising and Student-Athlete Academic Services.
- Identify and implement appropriate academic advising systems and other technology for the effective delivery of academic advising services.
Budget and Planning:
- Monitor annual budgets and manage accounting transactions for all units under supervision; manage expenditures for the programs within the approved budgets; recommend and approve purchases and expenses in accordance with the University’s purchasing and procurement procedures.
- Secure administrative approval for and manage contracts for units under supervision.
- Develop and implement annual strategic plans, policies, procedures and protocols for units under supervision.
- Serve as a primary relationship manager with university campus partners to ensure seamless academic advising experiences.
- Represent First and Second Year Advising and Student-Athlete Academic Services on University-wide committees and events, as needed, relevant to academic advising, student success, academic support services and initiatives, and retention efforts.
- Collaborate with Student Academic Services leadership team to develop plans for business processes and administrative projects across SAS.
- Participate in Student Academic Services signature programs, events, and activities, including but not limited to: Orientation, New Student Convocation, finals week proctoring, Undergraduate Admission open houses, and student celebrations.
- Serve on various university committees and task forces related to academic advising.
- Perform related duties as required.