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System Administrator I, II, III or IV - Endpoint Management (one position to be filled)

Employer
Sam Houston State University
Location
Huntsville, TX

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Job Details

Requisition:

202300205S

Title:

System Administrator I, II, III or IV - Endpoint Management (one position to be filled)

FLSA status:

Exempt

Hiring Salary:

This position is a pay grade 10,13,16 or 19. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category:

Professional

Department:

Endpoint Management

Division:

Information Technology

Open Date:

06/06/2023

Open Until Filled:

Yes

Educational and Experience Requirement:

System Administrator I Endpoint Management:
Bachelor’s degree with a major in computer science or related field from an accredited institution. One-year relevant experience in related field. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities can be considered.

System Administrator II Endpoint Management:
Bachelor’s degree with a major in computer science or related field preferred from an accredited institution with two years relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. Proficiency in Windows, Red Hat Linux, and Mac Operating Systems, and in one or more endpoint and configuration management platforms, such as Red Hat Satellite, Puppet, Ansible, Microsoft Configuration Manager (SCCM), Intune, or JAMF preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator III Endpoint Management:
Bachelor’s degree with a major in computer science or related field prferred from an accredited institution with three years relevant experience. A currently valid Microsoft Certified Solutions Associate certificate or higher, or a Red Hat Certified Engineer certificate or higher could be substituted for one year of experience. Proficiency in Windows, Red Hat Linux, and Mac Operating Systems, and in one or more endpoint and configuration management platforms, such as Red Hat Satellite, Puppet, Ansible, Microsoft Configuration Manager (SCCM), Intune or Jamf is preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator IV Endpoint Management:
Bachelor’s degree with a major in computer science or related field preferred from an accredited institution. Four years relevant experience in directly related field is required. Foundation, master, and architect-level certifications for operating system platform preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position:

System Administrator I Endpoint Management:
Provides highly advanced technical work involving the design, development, maintenance, and troubleshooting of the university enterprise systems and their related components; assessing gaps or errors in the technical infrastructure; and recommending, designing, and implementing technical solutions.

System Administrator II Endpoint Management:
Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems.

System Administrator III Endpoint Management:
Oversees and maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems.

System Administrator IV Endpoint Management:
Designs and implements new computer server systems and maintains existing servers to support the initiatives of university business.

Primary Responsibilities:

System Administrator I Endpoint Management:
Acquisitions, installs and upgrades computer components and software. Provides routine automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the Information Technology ticketing system. Communicates effectively and timely with team members and clients. Serves as a member of project teams to build small (1 or 2 server) systems. Maintains small systems. Performs intro functions in Microsoft Configuration Manager and JAMF or other endpoint management system. Performs other related duties as assigned.

System Administrator II Endpoint Management:
Automates, tests, deploys, troubleshoots, and repairs server and workstation deployments. Acquisitions, installs and upgrades computer components and software. Provides advanced automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Communicates effectively and timely with team members and clients. Serves as a member of project teams to build small (1 or 2 servers) to medium (up to 5 servers) systems. Maintains small to medium systems. Manages authentication and access control systems. Configures automation routines using scripting and other programming languages. Aids in development of university continuity and disaster recovery plans, maintains current knowledge of plan executables, and responds to crisis in accordance with university continuity and disaster recovery plans. Performs moderate functions in Microsoft Configuration Manager, Intune, and JAMF or other endpoint management system Performs other related duties as assigned.

System Administrator III Endpoint Management:
Automates, tests, deploys, troubleshoots, and repairs server and workstation deployments. Acquisitions, installs and upgrades computer components and software. Provides highly advanced automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the IT ticketing system. Communicates effectively and timely with team members and clients. Serves as a member of project teams to build small (1 or 2 servers) to large (up to 10 servers) systems. Maintains small to large systems. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as Satellite, System Center Operations Manager (SCOM), Microsoft Configuration Manager, Intune, JAMF. Dell Open Manage Essentials (DOME), Zenoss, JAMF, and backups. Performs other related duties as assigned.

System Administrator IV Endpoint Management:
Gathers specifications, designs, and documents new systems. Installs, maintains, and upgrades servers while following change management procedures. Ensures servers are backed up, and server data is secure from unauthorized access. Plans for and responds to service outages and other problems. Performs light to moderate programming or scripting also necessary for task automation. Performs other related duties as assigned.

Other Specifications:

System Administrator I Endpoint Management:
Must be available for after-hours on-call support. Knowledge of operating systems and applications. Knowledge of hardware and software troubleshooting. Familiar with or some experience using technologies such as Redundant Array of Independent Disks (RAID), enterprise-class server and direct-attached storage, as well as server virtualization. Understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Performs intro functions in Microsoft Configuration Manager, Intune, Azure and JAMF or other endpoint management system. Attention and care are required in the performance of duties to prevent injury to self or others. Some travel is required.

Up to 60% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.


System Administrator II Endpoint Management:
Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Familiar with Network Load Balancers and clustering technologies. Very familiar with or very experienced using technologies such as Redundant array of independent disks (RAID), enterprise-class server and direct-attached storage, enterprise-class storage systems such as Fibre Channel Storage Area Network (SAN) and Network Attached Storage (NAS), as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service
(RADIUS), and Security Sockets Layer (SSL) technology. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Performs moderate functions in Microsoft Configuration Manager, Intune, Azure and JAMF or other endpoint management system Attention and care is required in the performance of duties to prevent injury to self or others. Some travel is required.

Up to 60% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

System Administrator III Endpoint Management:
Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. Performs moderate functions in Microsoft Configuration Manager, Intune, Azure and JAMF or other endpoint management system. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required.

Up to 60% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

System Administrator IV Endpoint Management:
Intimate knowledge of operating systems and applications, as well as hardware and software troubleshooting. Very familiar with technologies such as Redundant Array of Independent Disks (RAID), Fibre Channel Storage Area Network (SANs), Internet Small Computer System Interface (iSCSI), rack-mountable servers, server virtualization, server clusters, databases, and hardware load balancers. In-depth understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Servers (DNS), Lightweight Directory Access Protocol (LDAP), Simple Mail Transfer Protocol (SMTP), Structured Query Language (SQL), Secure Sockets Layer (SSL), Server Message Block (SMB), Common Internet File System (CIFS), and various authentications protocols such as Kerberos and RADIUS. Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. Position requires incumbent to be on call 24/7. Special procedures sometimes require extended hours. Some travel is required. Performs moderate functions in Microsoft Configuration Manager, Intune, Azure and JAMF or other endpoint management system. This is a security sensitive position and requires a Department of Public Safety fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems Access Policy.

Up to 60% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time:

Full Time

Quicklink:

https://shsu.peopleadmin.com/postings/35197

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

Organization

About Sam Houston State University

For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.

SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.

Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.

Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston. 

SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences.

Member The Texas State University System  

Company info
Website
Telephone
936-294-1070
Location
1905 University Avenue
Huntsville
TX
77340
US

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