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Associate Director, Financial Aid

Kennesaw State University

Job Details

Associate Director, Financial Aid

Job ID: 259141
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.


Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Assists in developing/administering policies and procedures, extensive scope/impact of decisions both internal and external contacts, and mission of the department. Participates in planning and implementation of required business processes. Ensures compliance with relevant regulatory requirements. Responsible for training plans and initiatives, supervision of the Federal Work-Study Program, supervision of the internal and external Scholarship Program, supervision of the NCAA Liaison, and assists with Orientation needs. Requires supervising additional personnel and day-to-day program management / reporting under university-wide direction.


1. Supervises both the internal and external scholarship program
2. Supervises the Federal Work-Study program and key staff
3. Assists with all Orientation needs and provides presentations as needed
4. Ensures NCAA Division I rules and requirements are maintained and provides supervision of key staff members
5. Develops and maintains training program for all areas within the OSFA
6. Implementation and management of records policies and procedures focused on student success
7. Coordinates all student processes related to the department's functions
8. Executes reports related to record audits, interprets results, and delivers analysis and resolutions
9. Actively engages with department leadership and proposes ideas and solutions for successful progress of the operation
10. Works collaboratively with campus-wide departments regarding the implementation of policies and procedures
11. Leads meetings regarding projects
12. Provides leadership and support to department, division, and university stakeholders
13. Develops, trains, implements, maintains, and communicates services and programs to relevant stakeholders
14. Ensures compliance with all federal, state, NCAA, USG and Kennesaw State rules and regulations
15. Contributes and participates in the strategic planning process and future direction of the department/division

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Other Required Qualifications
NASFAA Credentials

Required Experience
Four (4) years relevant experience
Supervisory Experience
Working knowledge of Banner (Ellucian)
Advanced understanding of Title IV funds and regulations

Preferred Qualifications

Preferred Educational Qualifications
Master's degree in higher education or related field

Knowledge, Skills, & Abilities

Ability to maintain compliant records of all transactions between the University and outside reporting entities
Able to deal with multiple tasks or projects at one time
Ability to work in partnership with, staff, faculty, administrators, federal/state entities, and servicers to ensure student success
Self-motivated with the ability to learn new and enhanced concepts quickly
Able to handle multiple tasks or projects at one-time meeting assigned deadlines

Extensive working and tested knowledge of State Program rules and regulations, as they pertain to Financial Aid in the State of Georgia, Title IV rules and regulations, as they pertain to Federal Student Financial Aid
Demonstrated experience understanding compliance efforts involving federal, state, and institutional financial aid
Working knowledge of and abide by the regulations of the Family Education Rights and Privacy Act (FERPA)
Successful track record in participating in the planning, coordinating, and completing of large scale, detail-oriented projects and events
Experience in understanding and analyzing detailed reports and providing effective presentations

Excellent impersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills
Conflict management and resolution skills, high level of empathy and ability to deal with difficult and confidential situations
Advanced analytical thinking and creative skills to find compliant solutions to complex situations
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Ellucian Banner Financial Aid Module, USG GA Modifications to Banner, Common Origination and Disbursement, Central Processing System, Surfer, and the National Student Loan Data System) and knowledge of all relational databases
Excellent interpersonal, initiative, teamwork, problem-solving, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check
  • Standard Enhanced
  • Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.

KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.kennesaw_state_university1.jpg

Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.

Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.

kennesaw_state_university2.jpgKSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."

The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.

As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.


In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.

Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.

Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.

Find Us
1000 Chastain Road

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