University Registrar

Job Details

(updated 1/11/23)

Hollins University in Roanoke, Virginia seeks student-oriented candidates for the position of University Registrar.

This position offers opportunity for a motivated candidate to bring innovation and leadership to all administrative and operational activities related to registrar functions and to support institutional research. The registrar reports to the Provost, supervises two staff members, and serves on relevant Academic Affairs committees.

The University Registrar oversees systems and processes of academic records and the conferral of degrees and academic awards for undergraduate and graduate programs. This position also ensures the integrity and accuracy of student academic record-keeping and the overall academic integrity of the institution. The registrar works directly with the Provost, Office of Academic Affairs, and the faculty to coordinate class schedules and classroom assignments and to prepare and edit the academic catalog. They will also interface frequently with the Associate Vice President for Student Success to reinforce practices supportive of student success and retention. In close collaboration with the Executive Director of Institutional Effectiveness and Chief Data Officer, the registrar prepares and audits student data essential for official internal and external reporting and supports other relevant data research as needed. They also oversee the conformity of educational record use, dissemination, and privacy of student information to university policies and legal requirements, including the Family Educational Rights and Privacy Act (FERPA) and other applicable laws and regulations.

Required qualifications:

  • Bachelor’s degree;
  • Minimum of three years of progressive experience in a higher education registrar’s office;
  • Knowledge and application of current best practices relevant to enforcing federal, state, local, and institutional policies that relate to academic records, institutional research and reporting, and institutional accreditation;
  • Experience in understanding of FERPA and protection of confidential student records;
  • Expertise in utilizing enterprise-scale student information systems and reporting tools;
  • Ability to assess, update, and/or introduce tools and technologies to enhance office operational efficiencies, as well as to optimize the use of existing tools;
  • Experience fostering a student-success and student-retention approach to the work of the Registrar’s Office;
  • Ability to work effectively with diverse constituents; and
  • Strong communication, interpersonal, and organizational skills.

Preferred qualifications:

  • Master’s degree;
  • Knowledge of Ellucian Banner and Orbit Reporting & Analytics;
  • Supervisory experience;
  • Track record of office leadership in an institution of higher education; and
  • Data analytical skills to support institutional improvement and the development and implementation of strategic initiatives.

Qualified candidates should submit a cover letter and resume to Candidates should comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community. Semi-final candidates will be asked to submit contact information for three references. Review of applications will begin immediately and will continue until the position is filled. A criminal history background check will be conducted once the selected candidate accepts a contingent employment offer.

Hollins is an independent, liberal arts university offering undergraduate education for women and selected graduate programs for men and women. Founded in 1842 as Virginia’s oldest chartered women’s college, Hollins provides abundant opportunities to students for research, study abroad, and leadership training, and provides access to real-world experience through internships around the globe supported by an extensive alumnae/i network.

Hollins is an equal opportunity employer and is strongly committed to promoting diversity and inclusiveness at every level of the university. Persons of all genders; persons with disabilities; persons of all racial, ethnic, and cultural backgrounds; and first-generation college graduates are encouraged to apply.

For more information about Hollins, please visit our website (


Working at Hollins University

Hollins is an independent liberal arts university dedicated to academic excellence and humane values. Hollins University offers undergraduate liberal arts education for women, selected graduate programs for men and women, and community outreach initiatives. The Hollins curriculum and cocurricular programs prepare students for lives of active learning, fulfilling work, personal growth, achievement, and service to society.

The Hollins community sustains talented students engaged in challenging study, and productive scholars and artists devoted to teaching and to the advancement of knowledge. Experiential learning, study abroad, and internships enhance the academic program. The hallmarks of a Hollins education are creativity and effective self-expression, problem solving and critical thinking skills, and independent inquiry and the free exchange of ideas.

Hollins nurtures civility, integrity, and concern for others, encourages and values diversity and social justice, and affirms the equal worth of women and men. Our university motto, Levavi Oculos, calls us to leadership and service in accord with the Hollins values and traditions.

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