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Medical Receptionist

Valparaiso University
Valparaiso, Indiana, United States

Job Details

Medical Receptionist

Tracking Code953-674Job Description

The Medical Receptionist is a member of the Valparaiso University Student Life staff and reports to the Director of the Health Center. The Medical Receptionist is responsible for assisting in the maintenance a comprehensive student health program consistent with the philosophies and goals of Valparaiso University and the Division of Student Life.

The Student Life Division at Valparaiso University engages proactively in the holistic development of students to help them learn, grow, and strive toward their fullest potential within an inclusive and supportive community. Focused specifically on the student experience, the members of the Student Life staff work to encourage students to be actively engaged in campus life and learning both inside and outside of the classroom.

The Student Life Division is committed to creating and maintaining a safe and welcoming campus community for all. We are committed to confronting occurrences of bias and intolerance. We believe that occurrences of bias and intolerance are harmful toward both the individual and the community, and are incompatible with the values and mission of our University. As such, we work to provide opportunities to our community to understand and appreciate each other through various methods including intentional conversations, active programming, restorative reflection, and relationship-building. Our goal is to impart respect and foster a sense of community that creates, promotes, and supports an affirmative campus community.

The Medical Receptionist reports to the Valparaiso University Director of the Health Center. The Medical Receptionist coordinates and oversees the Student Health Center’s front desk, University and Indiana State required health compliance. In addition, the Medical Receptionist is responsible for assisting the Director of the Health Center with administrative assistant support for the Health Center.

Major Responsibilities:

Patient Coordinator Duties

  • Coordinate and oversee the Student Health Center front desk
  • Collect payment information from each student per visit (student ID cards/insurance cards/intent-to-pay forms/demographic sheets/etc.)
  • Collaborate with Healthcare Providers and staff to facilitate and maintain the scheduling process
  • Collaborates with other disciplines involved in the delivery of total student care within the Valpo community (i.e., Residential Life, Fraternity & Sorority Life, Career Center, Counseling Services, Athletics, and Recreational Sports, etc.).
  • Run daily reports
  • Provide administrative support to Health Center
  • Respond to or initiate contact with patients and parents as appropriate, maintaining requirements of confidentiality while demonstrating care and understanding.
  • Other duties as assigned.

Compliance Coordinator Duties

  • Coordinate and oversee the University and Indiana State required health compliance
  • Maintain thorough documentation in the electronic medical records, Datatel, and Colleague
  • Respond to or initiate contact with students and parents as appropriate, maintaining requirements of confidentiality while demonstrating care and understanding.

Required Knowledge and Skills:

  • Associate degree preferred
  • A minimum of two years of office experience preferred
  • Completes annual Health Center competency assessments, safety, blood-borne pathogens, and CPR training.
  • Excellent customer service skills


  • Abides by standards of professional conduct (e.g., professional image, timeliness, dependability,
  • responsibility).
  • Consistently practices in a caring, compassionate, and therapeutic manner.
  • Maintains patient dignity (integrity, respect, privacy, and confidentiality) and assumes the active role of patient advocate.
  • Assumes ownership of own actions and decisions (accountability) that impact the work environment.
  • Facilitates growth and development of peers/students through formal/informal sharing of knowledge and use of available resources.
  • Promotes a positive work environment and contributes to an atmosphere of professional collaboration and respect for co-workers.
  • Actively listens, questions, and provides feedback in a clear, non-judgmental manner during interactions.

Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.

All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.

To be considered for this position you must upload:

  • Cover letter
  • Resume
  • List of 3 professional references
  • Answer all the application questions

Please address cover letter to:

Kelley Eshenaur, Family Nurse Practitioner/Health Center Director

Valparaiso University

Valparaiso, Indiana 46383

Job LocationValparaiso, Indiana, United StatesPosition TypeFull-Time/Regular


Read our Diversity Profile About Valparaiso University


Established in 1859, Valparaiso University is a comprehensive, independent Lutheran university and Northwest Indiana’s oldest institution of higher learning.

campus aerial

In its more than 150-year history, Valparaiso University has passed through three distinct phases. Founded by Methodists as an institution pioneering coeducation, the Valparaiso Male and Female College was forced by the reverses of the Civil War to close its doors in 1871. It was revived in 1873 by an enterprising educator, Henry Baker Brown, as the Northern Indiana Normal School, renamed Valparaiso College in 1900, and rechartered in 1906 as Valparaiso University.

Despite its decades of success, the University again experienced financial hardship as the United States entered World War I. The Lutheran University Association, a group of clergy and church laity who saw a bright future for the University, purchased it in 1925, ushering in the modern era of Valpo’s history. Distinguished by its Lutheran heritage of scholarship, freedom, and faith, Valparaiso University continues to fulfill the dreams of these modern founders.


The University’s 350-acre campus is located one hour southeast of Chicago, 15 miles from the Indiana Dunes National Lakeshore, and within walking distance of downtown Valparaiso, Indiana, where you can enjoy more than 30 restaurants, cafés, and ice cream shops as well as independent boutiques, entertainment, and cultural experiences.


Valpo is home to more than 3,100 undergraduate and graduate students hailing from nearly all regions of the United States and more than 30 other countries.

Academics Meterology Class

Valpo offers more than 70 undergraduate degree programs and interdisciplinary options throughout five undergraduate colleges: Arts and Sciences, Business, Engineering, Nursing and Health Professions, and Christ College — The Honors College. The Graduate School offers more than 20 graduate programs that are fully integrated into three academic colleges and hold the appropriate accreditation in their field. 

Students complement their classroom experiences with applied, practical experiences to prepare for their careers. They work closely with their peers, are mentored by accomplished faculty, and reach across disciplines, putting theory into practice. Whatever the degree path, students receive an innovative, rigorous education within the liberal arts tradition and learn to think critically, communicate clearly, and solve complex problems with creative solutions.



Valparaiso University consistently receives national recognition for academic excellence, which is a testament to the hard work and dedication of its students, faculty, and staff.

Notable rankings by U.S. News & World Report include:

  • No. 4 in the ranking of Best Regional Universities in the Midwest, which evaluates academic reputation, retention, faculty resources, student selectivity, financial resources, graduation rate, and alumni support.
  • No. 1 among regional universities in the Midwest for best undergraduate teaching, with a student-faculty ratio of 12:1.
  • No. 1 in the Best Value category in the Midwest regional universities, with 93 percent of undergraduate students receiving financial assistance through grants, scholarships and other sources.
  • No. 3 Best College for Veterans in the Midwest.
  • The ABET-accredited College of Engineering is the No. 14 best undergraduate engineering program in the country.
  • The AACSB-accredited College of Business is included as one of the Best Business Programs in the nation.

Mission Statement

“Valparaiso University, a community of learning dedicated to excellence and grounded in the Lutheran tradition of scholarship, freedom, and faith, prepares students to lead and serve in both church and society.”

At Valpo, we embrace our distinctive Lutheran character through our pursuit of academic excellence informed by faith and reason. The interaction of faith and learning provides a solid foundation for our educational community, where we are dedicated to serving humanity through the vigorous pursuit of truth and the transmission of knowledge.

Our University strives to be a place where fundamental issues are explored from all angles with intellectual rigor, integrity, openness, and respect — a place where faith and learning are held together in lively interaction.

A Valpo education encourages students to pursue paths God’s light illuminates, igniting promise and possibility, sparking an inner flame for all who learn here. It is about preparing good people to do great things in a world that needs them.

Passion is Who We Are

At Valpo, students are inspired to discover their passions and pursue a life of purpose.

Valpo Culture valpo

Valparaiso University is an institution dedicated to preparing women and men who are highly sought for their knowledge, character, integrity, and wisdom. At Valpo, students receive an education global in scope and grounded in faith, designed to prepare graduates to lead and serve where needed, impacting their lives and improving our world. We are a community of people who seek Truth, serve generously, and cultivate hope.

The University is composed not only of extraordinary students, but faculty and staff who trust in and support the University’s mission to grow and guide students on their journey.

We have a responsibility at this University to provide the support systems and opportunities — academic and extracurricular — needed to prepare more of the kind of leaders the world needs. With this in mind, we embrace the opportunity to welcome new employees to the Valpo family who embrace the Valpo experience, elevate and transform the lives of students while on campus, and shape their futures for the better.

The University’s nearly 60,000 alumni living around the world excel in a number of fields and are well-known for their service work and efforts to improve the world. In order to continue this legacy, we seek to build a faculty and staff who will shape the next generation of Valpo women and men, propelling them to even greater levels of achievement and distinction.

Find Us
1700 Chapel Drive

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