Intake Specialist
- Employer
- Clemson University
- Location
- Clemson, SC
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Clemson University's Application Services Team is looking for an Intake Specialist to fulfill the following duties:
- The Intake Specialist will provide independent functional and technical analysis, design and implementation and maintenance of complex, technical solutions critical to the mission of Clemson University.
- Work with Product team leads to implement changes and enhancements to projects in the area of Electronic Content Management and eSignatures.
- Performs other duties as assigned.
40% - Essential - Collaboration: Develop knowledge of business processes and technologies for assigned projects in ECM and Workflow. Work with campus leads and product owners to prepare detailed documentation on system operations and development requirements. Troubleshoot, analyze, gather requirements and propose resolutions. Communicate potential impact of solutions. Execute solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, requiring less input and advisement from supervisor.
30% - Essential - Documentation: Work with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps for all ECM, eSig, and Work Flow related products. Document requirements into functional and technical specifications using a variety of business analytic techniques. Recommend solutions to product owners. Works with product team to implement and test enhancements based on University roadmap and priorities. Coordinate with other ITS teams to implement solutions and communicate those solutions across parties.
15% - Essential - Reporting: Work with ECM/eSig product teams and product owners to define and document reporting needs and create reports within applications and/or external reporting systems. Coordinate with other ITS teams to implement solutions and communicate solutions to appropriate parties.
15% - Essential - Software Testing: Use automated testing tools when available. Maintain and enhance testing scripts, execute on schedule, troubleshoot results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department.
Education - Bachelor's Degree in computer science or a related area
Work Experience - Experience in computer system development and modification. Relevant experience may be substituted for the Bachelor's degree on a year for year basis.
PREFERRED REQUIREMENTS:
- Must be detail-oriented with excellent analytical, communication, organizational and problem-solving skills.
- Experienced in writing functional specifications for programmers related to software systems.
- Prefer prior experience as an active business analyst.
- Advantage for project management or business analyst certification
JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.
Communicate, converse, give direction, express oneself
WORKING CONDITIONS:5%- Overnight Travel
10%- Overtime is required during peak periods and to meet deadlines/milestones. Travel to professional meetings on and off campus is expected. Developing and delivering presentations at professional conferences may be required.
WORK SCHEDULE:Standard Hrs: 37.5; Expected Salary Range ($ 80,000.00 - $ 96,869.00)
ESSENTIAL PERSONNEL LEVELNormal Operations
Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.
Clemson, SC
APPLICATION DEADLINE:July 15, 2023
MILITARY AND VETERAN:MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, or related medical condition), national origin, age, disability, veteran’s status, genetic information, or any other personal characteristic protected under applicable federal or state law. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.
Organization
Working at Clemson University
Clemson is a dynamic research university located in Upstate South Carolina at the center of the booming I-85 corridor between Charlotte, N.C., and Atlanta, Ga. One of the nation’s most selective public research universities according to U.S. News & World Report and The Princeton Review, Clemson University is the school of choice among top students in South Carolina and is increasingly competitive for the best students in the region and the nation. More than 17,100 students select from 70 undergraduate and 100 graduate degree programs through five academic colleges: Agriculture, Forestry and Life Sciences; Architecture, Arts and Humanities; Business and Behavioral Science; Engineering and Science; and Health, Education and Human Development.
Clemson’s transformation into a leading research institution — currently attracting in excess of $140 million in externally funded research and sponsored program awards per year — is based upon an academic plan that identifies eight emphasis areas in which the University has opportunities to increase education and research, to align with South Carolina’s economic development needs and to draw upon faculty strengths. Emphasis areas include automotive and transportation technology, advanced materials, biotechnology and biomedical sciences, leadership and entrepreneurship, sustainable environment, information and communication technology, family and community living, and general education.
Major economic development initiatives that have emerged from the academic plan include the Clemson International Center for Automotive Research — a 250-acre campus in Greenville, which has generated more than $225 million in public and private commitments in just four years; an advanced materials initiative at the Clemson Research Park, which includes a new LEED Silver-certified facility; and the South Carolina Health Sciences Collaborative — an initiative of the state’s three research universities and major health-care systems.
As the state’s land-grant university, Clemson reaches out to citizens, communities and businesses all over South Carolina. The Public Service Activities division includes the county-based Cooperative Extension Service, five off-campus research and education centers through the Clemson University Experiment Station and critical regulatory responsibilities for plant and animal health.
The University boasts a 1,400-acre campus on the shores of Lake Hartwell within view of the Blue Ridge Mountains. Surrounding the campus are 18,000 acres of University farms and woodlands devoted to research. A warm campus environment, great weather and recreational activities offered by proximity to both the natural surroundings and large cities are part of the Clemson Experience.
Points of interest at Clemson include the following:
The Clemson Conference Center and Inn is a state-of-the-art facility for symposia, meetings, seminars and special events. The complex includes the Madren Continuing Education and Conference Center, the Walker Golf Course and the Martin Inn.
The South Carolina Botanical Garden, a 295-acre public garden, features several thousand varieties of ornamental plants and a unique collection of nature-based sculptures.
The Robert Howell Brooks Center for the Performing Arts brings an exciting array of concert, theater, dance, comedy and other live performances to the community.
The Robert Campbell Geology Museum at the Botanical Garden displays meteorites, minerals, dinosaur fossils and the largest faceted-stone collection in the Southeast.
The T. Ed Garrison Livestock Arena is a showplace for livestock activities in the state and has hosted horse and livestock shows, rodeos, sales, 4-H activities, educational programs, and industrial and agricultural exhibitions.
Fort Hill, the home of John C. Calhoun and later of his son-in-law, University founder Thomas Green Clemson, is a registered National Historic Landmark located in the center of campus.
The Class of 1944 Visitors Center is the front door to Clemson — a friendly place to get tours, information, assistance and an introduction to this beautiful, historic university and community.
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