Posting Number:

S10483P

Working Title:

UGA Elements and Business Intelligence Lead

Department:

SRVPAA-SR VP Acad Affrs & Prov

About the University of Georgia:

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:

External

Retirement Plan:

TRS or ORP

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

M-F 8:00 am to 5:00 pm

Advertised Salary:

Commensurate with Experience

Posting Date:

05/25/2023

Open until filled:

Yes

Proposed Starting Date:

06/12/2023

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Classification Title:

IT Database Support Professional

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The Office of Faculty Affairs (OFA), a unit within the Office of the Senior Vice President for Academic Affairs and Provost, provides support for faculty as well as oversight of faculty-related policies, procedures, and data for the University of Georgia. The office is also responsible for UGA Elements, an online system for documenting faculty activities.

The UGA Elements and Business Intelligence Lead in Faculty Affairs will serve as the principal contact in the Office of Faculty Affairs for business intelligence (BI) and reporting. This position requires advanced professional and technical expertise in researching, analyzing, reporting, and improving organization-wide operations processes. The position identifies reporting/BI needs and delivers reporting, data analysis, data integration, data visualization, self-serve dashboards, and BI support to OFA and other campus stakeholders through standard and ad hoc reports as well as works to identify reporting and BI needs to improve efficiency and communication. This role involves a high level of customer focus and proactively identifies tailored business needs and objectives from technical needs and specifications.

This position will also serve as the UGA Elements interface, support, and administrative lead, and will assist with any current or future systems that interact with Elements data. This role will meet frequently with counterparts in UGA Enterprise Information Technology Services (EITS) as well as work with faculty and staff campus-wide. This position serves as the principal training lead for UGA Elements and chair of the UGA Elements Interface Action Team and Project Team.

Additionally, this role will:

• Identify and design complex analyses, projects, visualizations, and dashboards pertinent to various aspects of faculty data.
• Identify the data integration needs for OFA-maintained data systems and support development and updating of systems to address those needs.
• Develop and improve, independently and in conjunction with University Human Resources, Office of Institutional Research, EITS, and other University units, BI solutions for approvals and other workflows.
• Partner with other OFA staff on the current Promotion & Tenure process and lead any future development projects in this area to ensure data integration is sound.
• Assist with cross-functional business process design projects related to promotion & tenure, faculty hiring, and data.
• Interpret and prepare reports, slides, and analyses for presentations and data requests regarding faculty data maintained by OFA.
• Direct UGA Elements project, including updates, maintenance, training, administration, and expansion, as appropriate.
• Develop and deliver campus-wide OFA stakeholder training programs on data systems, dashboards, BI solutions, and faculty activities and data reporting.
• Work with faculty and administrators to maximize usability of faculty data and optimize user experience in reporting systems.

This position will report to the Director of Faculty Affairs Operations but involves considerable engagement and collaboration with the Associate Provost for Faculty Affairs. The successful incumbent’s decisions and actions will impact all units on campus that hire faculty because they will affect multiple procedures and data systems that are central to faculty hiring and authoritative faculty data.

Knowledge, Skills, Abilities and/or Competencies:

Competitive incumbents should possess, at minimum, power-user levels of technical knowledge, organizational skills, logical thinking, process orientation, and the ability to thrive in a hectic environment. This is a security-sensitive position. This role addresses issues of a confidential nature and will need to use discretion effectively.
Other Preferred Qualifications:

• At least 5 years of experience with faculty activities reporting via Symplectic/UGA Elements.
• Documented success in implementing and/or learning to use new software tools.
• Experience working on, or leading, a team responsive to the needs of project stakeholders.
• Experience with faculty employment procedures and/or working with faculty data across multiple sources.
• Documented success in training others.
• Strong written and oral communication skills.
• Proactive and proven ability to take initiative to continuously improve office procedures.
• Service-oriented work ethic.
• Knowledge of faculty activities and duties.
• Meticulous attention to accuracy of records and adherence to policy.
• Advanced technical skills and comprehensive understanding of business practices.
• Experience with business intelligence tools such as Tableau, Power BI, Microsoft Report Builder, and Crystal Reports.

Physical Demands:

Lift up to 25 lbs. and sit for long periods of time.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Duties/Responsibilities:

Coordinate Accountability and Reporting Efforts:

• Coordinate compilation and distribution of regularly scheduled and on-demand reports.
• Coordinate compilation of ad hoc reports.
• Coordinate operational, reporting, and applications research projects.
• Interpret findings and prepare presentations.

Percentage of time:

30

Duties/Responsibilities:

Build Reports and Business Intelligence (BI) Outputs:

• Build reports/BI instruments for administrators and other users.
• Review, create, improve, audit, and manage interactive dashboards and user interfaces, independently and in coordination with other University and University System offices.
• Perform research and analysis on specific issues and specialty reporting involving data mining, BI, critical evaluation, visualization, and reporting.

Percentage of time:

30

Duties/Responsibilities:

UGA Elements Development and Maintenance, User Support, and Project Administration:

• Chair the UGA Elements Interface Action Team and Project Team; lead meetings, prepare communications, and arrange for payment of project expenses.
• Build new activity types, maintain records on improvements, and serve on other action teams as needed.
• Maintain UGA Elements’ interface settings, configure and update user groups and roles, respond to error messages, trouble-shoot problems with software vendor, and communicate known issues to campus.
• Serve as liaison with UGA Elements’ IT support staff and primary contact point for support requests.
• Regularly update support website, monitor Elements email account, and conduct user training sessions.
• Survey system users annually to collect feedback.
• Promote the system to University users, and external users, as appropriate.

Percentage of time:

30

Duties/Responsibilities:

Execute other special projects and assignments at the direction of the Associate Provost and the Director of Faculty Affairs Operations, and other duties as assigned.

Percentage of time:

10

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Carly Surratt

Recruitment Contact Email:

csurratt@uga.edu