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Civil Rights and Title IX Case Manager

Job Details

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Civil Rights and Title IX Case Manager

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:


Work Schedule:

40 hours a week, five days a week

Hours per week:


FLSA Status:



Institutional Integrity


Institutional Integrity

Work Location:

Cato Hall, Suite 132

Salary Range:

$55,000 - $58,000

Primary Purpose of Department:

The Office of Civil Rights and Title IX is dedicated to promoting a safe and healthy campus environment through compliance with Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, and the Campus Sexual Violence Elimination Act (Campus SaVE).Playing a crucial role in advancing the University’s commitment to fostering an environment free from discrimination, harassment, and retaliation, the Office of Civil Rights and Title IX coordinates the University’s response to complaints of unlawful discrimination and harassment and complaints of violations of University policies prohibiting discrimination, harassment, and sexual misconduct. This office provides strategic, operational, and collaborative oversight of the university’s current policies, procedures, and practices in support of this objective.The Office of Civil Rights and Title IX is staffed by the Director/Title IX Coordinator, Associate Director, two investigators, three case managers, and an Administrative Support Associate. The office is also supported by Title IX Deputy Coordinators in various areas across campus including Athletics, Dean of Students, Academic Affairs, and Human Resources.

Primary Purpose of Position:

Reporting to the Associate Director, the Case Manager serves as a liaison between the Office of Civil Rights and Title IX and stakeholders including, but not limited to students, employees, Human Resources, Academic Affairs, Student Affairs, Police and Public Safety, and members of the public. The Case Manager is responsible for the intake, management, and where appropriate, assignment of all reports related to discrimination, harassment, and sexual misconduct. The Case Manager is responsible for the coordination of case-specific supportive measures, accommodations, and resource referrals. In addition to maintaining accurate and complete records of care coordination, the Case Manager must demonstrate the ability to work independently, confidentially, and sensitively. In coordination with the rest of the department’s case management team, the Case Manager will work to develop training and outreach within the sphere of civil rights and Title IX compliance to the university community. This position generally works regular business hours but occasionally requires the flexibility, ability, and willingness to work nights and weekends as necessary to respond quickly to reports made by students, staff, faculty, parents, and others.

Summary of Position Responsibilities:

• Reviews assigned reports made to the Office of Civil Rights and Title IX and makes immediate contact per standard operating procedures.• Coordinates all outreach and ongoing communication to all parties associated with reports inclusive of complainants, respondents, and witnesses.• Meets with involved parties to discuss: (1) university processes; (2) parties’ rights and options in the process, including the right to confidentiality, right to contact law enforcement, etc.; (3) supportive and interim measures; (4) accommodations, including academic, housing, employment, and transportation; (5) referrals to counseling (CAPS and EAP), Student Health Center, Dean of Students Office, Faculty/Staff Ombuds, etc. as needed; (6) on- and off-campus resources; (7) preservation of evidence; (8) right to an Advisor and or Attorney/Non-attorney Advocate (as relevant); and (9) other information as necessary in the discretion of the Case Manager.• Makes determinations, in conjunction with the Director and Associate Director regarding requests by individuals for interim measures and accommodations.• Communicates effectively with all persons in compliance with the Family Educational Rights and Privacy Act (FERPA) and other employment-related privacy laws.• Collaborates closely with the Dean of Students Office, CAPS, The Center for Integrated Care, the Student Health Center, the Office of Disability Services, and other appropriate offices to provide a holistic and comprehensive approach to services for student-related cases.• Collaborates closely with Academic Affairs, Human Resources, chairs, and direct supervisors to provide a holistic and comprehensive approach to services for employee-related cases.• Follows up with all involved parties regularly, and as needed, after a report is resolved to ensure continued support and success.• Collects and analyzes data in regard to intake and accommodations, identifies and assesses trends, and develops strategies for future communication and outreach.• Provides knowledge and understanding of various university policies, procedures, and protocols within the Office of Civil Rights and Title IX and with other processes, including academic probation/suspension, add/drop and withdrawal deadlines, tuition policies, Housing and Dining appeal process, etc.• Participates in the assessment of community development needs and designing programs, services, and communication strategies to respond to those needs.• Other duties as assigned by the Director or Associate Director, including providing training and education to the community about civil rights, Title IX, and Campus SaVE and the functions of the Office of Civil Rights and Title IX.

Minimum Education/Experience:

  • Bachelor’s degree in counseling, social work, or other relevant area and 4 years of related professional experience, OR a master’s degree in counseling, social work, or other relevant area and 2 years of related professional experience
  • Experience managing/assisting individuals in crisis
  • Experience with programming and education/training initiatives

Preferred Education, Knowledge, Skills and Experience:

  • Master’s degree in counseling, social work, or other relevant area preferred.
  • A minimum of two years of professional work experience in higher education including direct involvement with students and management of university processes preferred.
  • Experience working in the areas of discrimination, harassment, and retaliation as it related to civil rights and related protections.
  • Experience working in the areas of Title IX and campus sexual violence.

Special Notes to Applicants:

If there is a document that you feel is relevant to this position and you would like to have it reviewed with your application please upload it to the “other documents” section under Applicant Documents.

UNC Charlotte Benefits Information:

The finalist will be subject to a Criminal Background Check.

Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.
* The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
* Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).
* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.
* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Open Date:


Open Until Filled:


Proposed Hire Date:


Contact Information:

Whitney Badramraju
Associate Director of Civil Rights and Title IX


About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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