Job no: 494625
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Entry-Level
Categories: Office Support
Role: International Admissions Coordinator

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Monday - Friday 8AM - 5PM

Rate of Pay:

This position is a grade 14 with a minimum of $49,575 with a mid-point of $66,100. Salary offer will be commensurate with the education/experience, in alignment with the College’s compensation philosophy, and the current CBA, if applicable.

FLSA Status:

Non-Exempt

Grant Funded:

No

Job Summary:

An employee in this classification performs work of moderate difficulty by leading international student recruitment efforts for Elgin Community College by recruiting, maintaining, and developing relationships with international student recruitment agents, international partners, potential students and their families, and formulating and executing strategic recruitment plans to meet the college’s enrollment goals. This position also provides timely responses to international student inquiries and guides prospective students through the enrollment cycle. The position also serves as a Designated School Official (DSO) for international students as mandated by the Homeland Security Act of 2002 for the enrollment and tracking of international students, manages Student Exchange Visitor Information System (SEVIS), maintains compliance reporting, responsible for remaining current on SEVIS requirements and federal and state regulations affecting F-1 students. This position is responsible for issuing I-20s for students who have completed the ECC international student admissions process. Work is distinguished by maintaining an international recruitment strategy to recruit and enroll qualified students to the College. Direction is received by the assigned manager.

Required Knowledge, Skills & Abilities:

1. Bachelor's degree (BA/BS) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
2. A minimum of one-year experience in higher education, preferably in international education or international student recruitment in higher education.
3. Good knowledge of the international student recruitment cycle, from inquiry to enrollment and registration.
4. Ability to understand, implement, and remain current on F-1 and J-1 federal visa regulations Knowledge and understanding of managing and orienting/training international recruitment consultants, building relationships with international partners, and the international admissions process.
5. Good knowledge of cross-cultural communications, international student transition issues, and second language challenges.
6. Good knowledge of best practices in new student recruitment, with special focus on recruitment of international students.
7. Good knowledge of educational requirements and paths for various careers.
8. Good knowledge of post-secondary options and how they prepare students differently.
9. Good knowledge of 2+2 agreements and communicating such programs to international students.
10. Working skill in data collection and analysis.
11. Working skill in collaborating with Department of Homeland Security representatives
12. Good knowledge of F-1 international student admissions process and visa regulations as outlined by the Department of Homeland Security
13. A minimum of one-year experience in working with the Student Exchange Visitor Information System (SEVIS)
14. Ability to interact positively, and patiently with international partners, prospective international students and parents, and agents.
15. Considerable organizational skills and attention to detail while taking initiative and working collaboratively in a team environment.
16. Considerable presentation skills for large and small groups.
17. Ability to relate to prospective students from a wide range of ages, ethnicities, educational and cultural backgrounds.
18. Working skill in collaboration with Department of Homeland Security/USCIS/Department of State officials and representatives with the F-1 and J-1 international student admissions process and visa regulations.
19. Ability to collaborate with and effectively train international recruitment consultants and international partners on ECC admission requirements, visa process, and ECC programs.
20. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
21. Ability to write routine reports and correspondence. Ability to speak effectively before groups both internal and external to the organization.
22. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
23. Considerable communication and organization skills.
24. Ability to use current technologies to recruit international students.
25. Ability to learn, navigate, and effectively use Terra Dotta application software.
26. Ability to work a flexible schedule including evenings, weekends, and holidays as needed by the department.
27. Ability to provide excellent service to students and work collaboratively to meet the needs of the department.
28. Working knowledge of currency conversions and ability to use online tools to determine currency conversions to U.S. currency.
29. Ability to remain current on federal visa and immigration regulations (specifically 8 CFR 214.2(f)).

Desired Knowledge, Skills & Abilities:

1. Working knowledge of ECC’s credit (transfer, career-technical, ESL and GED/ABE) and non-credit programs and/or offerings and how these programs prepare students for transfer and/or employment.
2. Working knowledge of ECC’s student services – what is available and how students can access them.

Essential Duties:

1. Coordinate multi-faceted international student recruitment plan, in consultation with the Principal Designated School Official (PDSO) (Director of International Education and Programs), to meet specific enrollment targets.
2. Recruits, initiates contact, and establishes relationships with potential new international student recruitment agents who meet the criteria as outlined in the International Recruitment Consultants Evaluation Procedure, international high schools and universities, and international recruitment providers to increase international student enrollment to meet enrollment and recruitment targets.

Screens potential new international student recruitment agents; secures reference checks for all new agents, and ensures a good match between the college and the agent.

Coordinates International Student Recruitment Agreement for potential and current agents and collects documents as required.

Working with the PDSO, process International Student Recruitment Agreement to be fully executed through the ECC Paralegal Office.

Make recommendations for modifications as needed to the International Student Recruitment Agreement during the annual review.

Create certificate of recognition, fully executed contract, and intro email with marketing materials to newly signed agent.

Maintain up to date recruitment marketing materials.

Orient, mentor and liaise with agents and international partners regarding ECC international admission requirements, processes, programs, and activities, answer questions from agents and ensure ongoing positive partner relations to increase international student enrollment.

Respond quickly and accurately to all inquiries from international partners or prospective partners, promoting ECC to meet target goals.

Coordinate recruitment fee invoices and work with office coordinator to ensure invoices are processed according to the International Student Recruitment Agreement.

Recruit international students by answering student inquiries and assisting students through the enrollment cycle, maintaining compliance with F-1 and J-1 federal visa regulations as outlined by 8 CFR 214.2(f).

Follow-up with prospective students by email, phone, or in-person to ensure completion of the enrollment process, up to and including successful matriculation and registration in ECC classes. Collaborate with others in the department to ensure students successfully complete the enrollment and registration process at ECC.

Interface with Department of State, Department of Homeland Security, U.S. embassy officials/officers, and USCIS officials as needed to assist students in securing visas and answering questions about required documents (e.g. Nonimmigrant Visa Application, Form DS-160; currency conversions for financial statements from non-US banks).

Collect and review documents from potential new students in accordance with international admissions guidelines, 8 CFR 214.2(f), and ECC international education procedures. Communicate required documents for international student admissions to partners and students. Assist with new student orientation and onboarding activities for international students. Work collaboratively with colleagues to ensure admission documents are received in an efficient and timely manner. Enter applications and supporting documents into college systems.

Serve as a Designated School Official (DSO) for international student population to ensure compliance with federal regulations; ensure that international student information materials are in compliance with SEVIS and ECC administrative procedures. Review student files, issue I-20's, and advise initial F-1 international students through point of first-semester registration and enrollment. Maintain the integrity and completeness of international student records, assuring compliance with SEVP guidelines and the College’s Administrative Procedures.

Review international transcripts for high school equivalency according to institutional standards

Collaborate with PDSO to develop service and learning outcomes for recruitment activities. Analyze recruitment initiatives, results, and modify practices to promote effective and efficient use of college resources.

Analyze and interpret International Education and Programs department data from multiple sources. Create spreadsheets and reports as needed.

Collaborate with other campus units to develop and implement cultural immersion programs for bringing international students to campus in summer, winter, etc.; develop and implement communication processes and policies to accomplish the college’s enrollment goals. Continue to build skills to monitor international recruitment environment and make recommendations to senior administrators regarding international student enrollment trends and best practices.

Other Duties:

1. Perform other job-related duties as assigned which pertain to the job description.
2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 05/11/2023. Elgin Community College Support Staff Association (SSECCA) members that apply by 05/18/2023 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Advertised: May 11, 2023 Central Daylight Time
Applications close: Open until filled