Enrollment Services Specialist (day/evening)
- Employer
- Prairie State College
- Location
- Chicago Heights, IL
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
S0330P
Classification:Staff
Position Title:Enrollment Services Specialist (day/evening)
Position Type:Support Staff
Status of Position:Staff - Full Time
Union:Support Staff
FLSA:Non Exempt
Position Summary:Under general supervision, performs a variety of moderately difficult duties primarily pertaining to the admission and registration of students. The position also requires responding to general questions, verification requests, performing various processes that effect the student record in relation to other college departments, and maintaining all aspects of the student’s permanent official record.
Reporting and Supervisory Relationships:Direct reporting relationship to the Assistant Director of Enrollment Student Services.
Essential Responsibilities:- Responds to inquiries received both via phone and in-person respective to the area (i.e. admission, registration, programs, courses, campus parking, identification cards, etc.).
- Provides comprehensive value added information to students in order to support functions related to enrollment.
- Accepts and processes forms respective to the area (i.e. admission, registration, transcripts, parking, identification cards, etc.).
- Registers students for credit, non-credit and continuing education courses, both in- person and by phone. Provides verification of enrollment for various agencies and employers-creates letters, completes company issued verification forms, and verbally provides verification of enrollment.
- Provides enrollment verification in verbal, written and electronic form (i.e. third party forms, correspondence from college, electronic submission, etc.).
- Files and maintains all enrollment related forms (i.e. application, registration, high school transcripts, release of confidentiality, quality high school senior, cooperative agreement, work in district forms, etc.).
- Maintains student records including processing incoming high school transcripts applying waivers, preparing permanent files, relocating records throughout the year, disposing of records per the disposal certificate.
- Work in conjunction with department liaisons to facilitate the enrollment, billing and disbursement of educational records for students participating in dual credit, dual enrollment, company sponsored and athletic programs.
- Process, maintain, and ensure receipt and retention of all respective enrollment related documents associated with dual credit, dual enrollment, company sponsored and athletic programs (i.e. application, registration forms, high school transcripts, release of confidentiality, quality high school senior forms, etc.).
- Maintain reports to ensure receipt and retention of documents associated with students participating in dual credit, dual enrollment, company sponsored and athletic programs.
- Apply and maintains all respective holds to all dual credit, dual enrollment, company sponsored and students in athletic programs.
- Identifies sponsorship, dual credit and dual enrolled students currently deficient in degree/certificate requirements. Communicates with student and/or department liaison to inform student of potential degree/certificate opportunities at the college.
- Participate in various recruiting, information and orientation sessions related to dual credit, dual enrollment and company sponsored programs.
- Prepares bulk mailings of enrollment related materials, schedules, etc.
- Performs other duties as assigned within the scope of the department, consistent with the role of this position.
- Daytime and evening hours are associated with this position.
Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move objects.
Minimum Qualifications:- Associate’s Degree.
- One year of customer service experience.
- Experience with Microsoft Office Suite or similar programs.
- Demonstrated computer data entry proficiency.
- Demonstrated ability to maintain confidential information/records.
- Demonstrated effective oral and written communication skills combined with strong interpersonal skills.
- Demonstrated ability of being detailed oriented and exhibiting a high degree of accuracy with respect to previous work related responsibilities.
- Demonstrated ability to work in stress producing situations.
Preferred Qualifications:
- Bachelor’s degree.
- Previous experience working in higher education.
- Colleague ERP experience.
- Bilingual in Spanish, ability to speak fluently.
Monday, Tuesday, Thursday, Friday, 8:00 a.m. to 4:30 p.m. Wednesday, 10:30 a.m. to 7:00 p.m.
Salary:minimum starting-$38,979
Posting Date:05/09/2023
Open Until Filled:Yes
Special Instructions to Applicants:All applications must be submitted electronically.
Organization
Prairie State College is a richly diverse community college located 30 minutes south of Chicago. The College serves over 5,000 students through its credit programs and offers a wide range of associate degrees and certificates, all of which feature student-centered instruction. In addition, the College offers workforce education, ESL and GED programs, and continuing, corporate and professional education.
Our 37-acre campus in Chicago Heights features “smart” classrooms, modern laboratories, a Business and Community Education Center, an Adult Education Outreach Center, and a spacious new Fitness Complex. In order to meet community needs, courses are also offered at our Matteson Area Center and at local businesses, community centers, and schools.
The College provides a generous benefit package, including medical, dental, vision and life insurance, tuition reimbursement for administrators and staff, free courses in our Fitness Center, and an optional 403(b) plan in addition to a comprehensive retirement plan through the State University Retirement System. Employees can enroll their children in our state-of-the-art Children’s Learning Center for a modest fee.
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