Description
Grade:   T24

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A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

The Department Coordinator of Instructional Design and Client Relations is responsible for providing high-level support to the Assistant Director of Continuing Education with Off-Campus Programs and Training. This role will be responsible for supporting the design, implementation, delivery, and evaluation of off-campus programs at corporate partners, city agencies, and other contracted organizations. This role coordinates, and when courses align with content knowledge, delivers non-credit training sessions. The person in this role must be comfortable delivering presentations, both in-person and through Zoom, Teams, and other digital tools.

This role will assist with client relations and management in the form of keeping accurate records of workshops, attending, and ensuring proper deployment of Off-Campus Programs and Trainings workshops facilitated by non-credit instructors. This role will assist the Asst. Director of Continuing Education in maintaining training schedules and client relationships. Oversight and delivery of programs may be off-campus or on-campus, including Center City, Ambler, and Main campuses, or at client-designated locations. As a member of the Non-Credit and Continuing Education team, this position may work on and off-campus, including corporate client locations and may require early morning, evening, and occasional weekend work hours.

This role will support the development and production of course materials including editing PowerPoints, updating lesson plans, editing worksheets, and creating modules in Canvas, Temple University’s learning management system for online courses. The person in this role will also track client and participants' progress in Temple University’s system of non-credit record, DestinyOne.

This role requires excellent organizational skills, flexibility, familiarity with adult learning principles, strong interpersonal skills, and an awareness of market research principles.   

Performs other duties as assigned.

Employment at Temple University means much more than a competitive salary.  Temple strives to maintain a culture of diversity and inclusivity and provide employees with opportunities for growth and advancement.  You will enjoy a collaborative working environment that values innovation and creativity.  Our health and wellness benefits are among the best in the region, and our retirement savings plans allow you to plan for the future.  Temple University offers many opportunities for employees to enhance skills, gain new perspectives and grow professionally.  For example, you can earn your bachelor's degree or an advanced degree through our tuition remission benefit or develop your management and leadership skills in one of our HR Learning and Development academies.  Temple University employees also enjoy recreational, entertainment, and cultural activities both on campus and throughout the Philadelphia region.

Required Education & Experience:

Bachelor’s Degree and 4 or more years of directly related experience working in client facing roles and providing / coordinating training sessions. An equivalent combination of education and experience may be considered. 

Preferred Education & Experience:

• Master’s degree
• Technical experience working with learning management and university record-keeping systems
• Experience providing administrative support in a higher education setting

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.

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Primary Location: Pennsylvania-Philadelphia-Center City Campus (TUCC)
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular