Job no: 524409
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Job Summary

The International Recruitment Advisor communicates with international applicants regarding admission eligibility issues, provides pre- admission counseling, advises regarding application procedures, and performs follow-up services with students on a regular basis in- person, on the telephone, and electronically. The incumbent collaborates and liaises with external and internal stakeholders, and works with undergraduate/graduate admissions, communications team, housing, ISSS, and International Gateways offices to advocate on issues affecting international applicants. In addition, the incumbent collaborates with the International Recruitment Specialist on important tasks including but not limited to: managing data entry and reporting, monitoring application status, corresponding with applicants, and conducting outreach to prospective international applicants both locally and out-of-state on an as-needed basis. The International Recruitment Advisor reviews and updates information of prospective students/applicants in CRM database and perform related duties as assigned.

Key Responsibilities

• Develop and maintain expertise and understanding of advising techniques, student support strategies, SJSU's curriculum, academic policies, SJSU’s admission and degree requirements, and policies to ensure accurate and proactive advising for students
• Respond to email and phone inquiries relating to general university admissions process
• Develop, maintain, and update curricular maps for all SJSU academic programs
• Lead, liaise with and counsel relevant campus offices and staff members to provide expertise, guidance, advice and support to ensure smooth streamlined functionality of international admissions processes
• Collect, compile, and analyze data to provide the Director/Associate Director with regular detailed reports
• Provide student assistant supervision as needed, and undertake special projects and emerging tasks as required

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Knowledge and understanding of regulations pertaining to F-1 visa students
• Knowledge and experience using various social media platforms, and familiarity with communication applications such as Outlook, Skype, Facebook and/or blogs
• Excellent verbal and written communication skills, in order to establish, build and maintain positive and productive relationships with various stakeholders within the College, University, and broader community
• Ability to clearly express ideas and suggestions both written and orally
• Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior

Required Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
• Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Preferred Qualifications

• A master’s degree in a related field
• Two or more years of professional experience in international recruitment, international admissions, or international programs at a higher education setting
• Experience advising students on university admissions
• Experience working with international student population
• Experience working with F-1 regulations
• Experience in Customer Relation Management (CRM) database
• Experience and understanding in credential evaluation
• Excellent written and oral communication skills
• Experience working with Salesforce, Microsoft Office Suite, Adobe Suite, and website applications

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5,042/month - $5,425/month
CSU Salary Range: $5,025/month - $7,159/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: March 16, 2023 through April 2, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: March 16, 2023 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled