Education Program Assistant (Department of Neurology)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Education Program Assistant (Department of Neurology)

Job Profile Title
Administrative Coordinator

Job Description Summary
The Education Program Assistant is a integral member of the education team in the Department of Neurology supporting 60 residents and 40 fellows. Reporting to the Director of Academic Affairs and Education, this position works with and supports the residency and fellowship program coordinators, trainees and faculty. In addition, this role supports the clerkship director and undergraduate medical clerkship students.

A successful Education Program Assistant is customer service oriented, collaborative, a team player, and highly organized. They are an important resource to the residency program and department and are instrumental in ensuring the team has the tools and resources needed to support the Department of Neurology's commitment to training and education of future neurologists.

Job Description

The successful candidate will be expected to perform the following duties:

Residency Education Program:
-Daily morning and lunchtime conference set-up, recording, editing and archiving lectures on Mediasite
-Coordinating weekly meetings and sending out reminders
-Supporting residency program recruitment, orientation, graduation and other milestone events for the department.
-Support and track resident evaluations in MedHub and working with faculty to ensure submission is timely
-Inputting call schedules into Qgenda and ensuring accuracy and communicated appropriately
-Collection of rotation schedules to ensure logistics are accurate for various sites
-Sending out and confirming resident and attending calendars, outpatient, ambulatory and elective schedules
-Assist with processing of reimbursements related to resident expenses and medical student exam costs
-Processing of resident trainee verification requests
-Assists Residency Coordinator with other residency program duties as needed

Undergraduate Medical Education Program:
-Collating orientation folders for Neurology 200 students
-Scheduling and entering evaluations into the OASIS system
-Supports the application and programmatic processes for outside UIM students who rotate through the Neurology department -Proctoring shelf exams at Perelman School of Medicine and sending grades to students
-Technology support as needed-Including uploading materials for lectures to desktop in conference rooms and to CANVAS (School of Medicine curriculum site)

This position will also assist in supporting Grand Rounds for the department, confirmation of invited speakers, publicizing the event, recording and saving lecture, ensuring submission and completion of CME credits. This individual will also provide backup support for the Fellowship Coordinator as needed.

Availability required for some evening hours as needed throughout the year.

Qualifications

• High School Grad/GE Degree, and 5 to 7 years of experience or equivalent combination of education and experience is required.
• Associate's degree or higher in a related field preferred.
• 2-3 years' experience in an office administration role, preferably in a medical education setting
• Experience working with students, faculty and administrative staff
• Comfortable working with complex schedules
• Excellent attention to detail
• Excellent written and verbal communication, especially via telephone and email
• Strong customer service experience
• Comfortable with learning new software platforms
• Proficient with MS Office suite of products and technology set up
• Ability to prioritize tasks, meet deadlines, and maintain communication regarding residency program.
• Ability to maintain confidentiality and professionalism at all times.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Perelman School of Medicine

Pay Range
$20.45 - $31.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/HUP/Education-Program-Assistant--Hybrid-Eligible--Department-of-Neurology-_JR00069541-1







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